Items

• ECOTOTEM
  Ecototem is a vertical modular structure where various racks are inserted to filter the air in cities or particularly polluted spaces which produce a high level of NOx, SOx, COVs and PPM particulates, and that are exposed to bacteriological threats.The project combines, for the first time, different technologies according to a proprietary design that incorporates several patents and applications. There is no other project on the market with these characteristics for decontaminating cities and offering spaces where the air is free from viruses and bacteria.It can also be equipped with an air quality meter integrated into a web platform, enabling remote management and preventative maintenance. At the same time, it offers statistics on these air quality readings in a very accessible and easy- to-use way, with an information interface that is extremely understandable and can be accessed by technicians and residents on foot through their own devices with Wi-Fi.The system can be interconnected with a wide network of sensors and platforms using highly compatible and interoperable wireless communications technology and protocols.This makes the Ecototem an air quality measurement and information system capable of creating an air quality map, to provide information to citizens and institutions through apps or through the Smart Cities system via Open data.
• GECOR
  GECOR is a technological service designed to facilitate citizen participation and the digitalised management of public space maintenance.Local councils and other administrations gain a two-way communication channel that creates a positive, transparent relationship between citizens and authorities, with a Smart City strategy. It is a service that runs through an app and a website at the same time, linking participation with digitalised, automated incident management.The power of the GECOR solution supports the integration of the organisation's internal processes, and more efficient management.• Both citizens and technicians are able to trace messages sent.• The solution's settings allow these messages to be assigned automatically, internally reassigned, or sent to suppliers.• Both documentation and management are simplified, thus saving time, improving responses and modernising the system.The tool features a range of functions, which include:• Measuring customer and user satisfaction• Controlling and measuring capacity• Segmenting communications• A virtual tourist office (with information and a chat feature)• Services for the elderly (with information and a chat feature)• An app screen with key links to municipal websites where people can fill in paperwork and carry out other proceduresThe GECOR cloud app centralises all the information entered into the system through the different platforms, thus contributing to the digitalisation of all the municipal departments. The platform processes text, images and variables such as location, time, status and cost.Through this solution, managers have access to real-time information and dashboards that allow them to implement strategic planning actions, take steps to deal with unforeseen events and analyse trends based on historic data.
• FS OSINT
  FS OSINT is a series of solutions for obtaining information from open sources. It consists of four applications: 1. FS Crawling. Tracking and extracting information. It offers the ability to obtain information from the Internet with the use of robots capable of simulating human behaviour and/ or mass downloading of information. Tracks and structures all information that may be of interest for later download, in an undetectable and non-intrusive way in the search sources.2. FS Social. It allows real-time monitoring of different open sources, with a four-phase methodology: discover, listen, analyse and report. It helps to discover which terminology, which users and which channels are distributing the information analysed. It provides real-time listening and stores everything that is of interest.3. FS Entities. It enables the extraction and exploitation of the digital footprint that any entity leaves on a social network. It generates a 360º view around the virtual profile based on its activity, relationships and generated content. It uses graph-based processing engines to help the analyst detect non-obvious relationships, weak links and the qualification of the environment.4. FS Suitability. It automates the process of extracting a person's digital fingerprint and calculating the level of risk for an organisation.
• SAFE VISITOR MANAGEMENT
  This solution incorporates digitalisation and monitoring to improve the management of visitor safety, including capacity and crowd management, integrating blockchain as an element for certifying the safety measures implemented by destinations.The electronic system for controlling capacity and crowd levels enables safe visitor management in accordance with the relevant health and safety recommendations, using interactive display panels and informing the staff responsible, to avoid overcrowding or risky situations. The tool also incorporates a specific indicator system for studying the history, behaviour, characteristics and impact of tourism on heritage assets and their management, to be able to subsequently act accordingly. The system can provide the following information:• Measurement and control of visitor capacity and flow, as a whole or by room, in a heritage space in real time, without the need to store data on the platform.• Integration on a digital platform (MHS) for managing and visualising data. With this option, the data will be added and stored on the management platform.The aim of this system is to respond to the need to implement digital solutions so that heritage assets that have a tourism and cultural use can offer greater visitor safety, and therefore be able to generate the necessary user confidence to turn these assets into drivers of social and economic recovery from the effects of the pandemic.The implementation of an appropriate strategy for safe visitor management will serve as a distinctive factor for the destination, enabling improvements to the experience and quality of the visit, through the application of appropriate control tools.
• INTEGRATED CAPACITY MANAGEMENT FOR PRIVATE AND PUBLIC PREMISES
  Using overhead cameras and artificial intelligence software, this solution provides information on the footfall and occupancy of a building. It includes all the necessary elements for its roll out:• Specialised high-precision people-counting cameras with automatic elimination of redundant information• Real-time access by the manager to the data via mobile device (phone/tablet) or PC• Automatic sending of footfall reports by email• Alert on system failures• Electronic network• Installation and start up of equipment• Technical management• For three years: software licenses, remote preventative and corrective maintenance, telephone and remote support and access to data via APIs or daily sending of data via email• Training workshop• The counting devices have a five-year manufacturer's guarantee• Colour-coded visitor capacity information screens and incorporation of advertising where appropriate.• Detection of hot and cold zones• Optimisation of energy consumption• Digitalisation and integration with the alarm system on things like: toilet cleaning, visitor satisfaction, the physical and virtual customer experience, and disinfection, compliance with data protection regulations, as people are not recorded or identified.
• 360 IT SERVICES
  This solution is based on:Consultancy:• IT consultancy: shaping an action plan, designing the deployment of actions and quantifying it economically to integrate it with guarantees in an annual budget• Technical office: if an action plan is already available and support is needed for deployment, this solution helps to carefully choose the technologies that could be of best interest to the project and that meet the actions defined in the time committed• Drafting tenders: if the technical capacity is not available, this solution offers the preparation of tenders to bid Cybersecurity:• Technical auditing: services intended for implementing security audits of a technical nature to analyse and establish the actual level of security• Incident management: information security incident management services, intended to prevent and detect security incident information. Cyber defence• Training and awareness raising: targeted services to provide training regarding information security.• Support and maintenance: services that enable companies to outsource processes, infrastructure and security personnel.• Solution implementation: services geared towards the planning, design and implementation of cybersecurity infrastructure and solutions.• Legal compliance: services that help companies to comply with the legislation in force on matters of technological and information security.IT development: IT development is aimed at providing its customers with an application development area for ad-hoc projects that offers maximum security and data ethics guarantees.Systems: A technical team specialising in different system and communication infrastructure technologies, making it possible to offer different end-to-end solutions.
• TOURISM CONSULTANCY AND TRAINING
  Tourism consultancy servicesThese help the sector reach its targets in a sustainable manner:• Interpreting the trends and changes in the sector• Fostering joint and participatory reflection• Helping to do, instead of saying what to do• Understanding tourist needs, behaviour and next steps• Putting customers at the centre of everything.Tourism sector training servicesIn addition to bespoke training, the workshops and courses aimed at professionals that they deliver include:• Definition of the mission or purpose of a company and/or project• Workshop on creating and marketing experiential tourism products• Innovative destination management• Storytelling for tourism companies• Co-creation in the tourism sector: when customers help design the strategy• Segmentation and buyer personas.
• DINYPARK
  System for counting, tracking and classifying vehicles and information on free parking spaces.Through the use of different technologies (vehicle registration reading, Wi-Fi, Bluetooth, RFID), DinyPARK offers accurate and real time information on the number of vehicles in a particular area, both inside and outside, to be able to optimally manage the use of infrastructures. The data are registered in a cloud-based server and saved for later consultation and for obtaining historical reports.For this, and depending on the particular needs of each customer, different versions of the same product are offered:DINYPARK - CityThe objective is to find a solution to the problem of locating free parking spaces in the city. This is done by centralising the information on free spaces available in the different parking areas (rotation, blue zone and park and ride), and it is shown to the user through information panels in the city and on mobile applications. These apps guide the user directly to the parking space selected.DINYPARK - TrafficIt aims to improve the mobility and efficiency of public transport infrastructure and systems in the city.This data allows measures to be taken to improve traffic and to have statistical information on the use of the roads (time slots, type of vehicles, days of the week).Smart cameras provide access to relevant traffic information (vehicle count and classification, saturation level, automatic detection of incidents on public roads).DINYPARK - TrackingThe aim is to ascertain the most common vehicle routes, their origin (source/destination matrices) and frequency of movement through certain points, control access to restricted spaces and detect violations (inappropriate parking, prohibited manoeuvres).DINYPARK - PRMThis aims to facilitate parking for people with reduced mobility (PRM).
• HIGH-RESOLUTION DIGITAL TOURIST VIEWPOINTS
  This digital tool for destinations allows them to strengthen their tourism potential, providing virtual reality (a 360º tour) in the form of a Digital Tourist Viewpoint using high-resolution 360º photography.This creates a unique virtual scene featuring panoramic views of the location, allowing visitors to spot all sorts of details in the surroundings with a click of the mouse. It includes local tourist attractions with all the multimedia content needed to provide information about points of interest useful for tourists or locals. It provides access to multimedia content, content already generated by the destination, or additional content deemed worthy of interest and to be more widely shared.:• Virtual visits/360º tours (musealisation, interactive digitalised routes, high-resolution natural viewing points and tourist viewpoints)• Digitalised cultural heritage (360º photography and modulated 3D photogrammetry)• Digital supports (kiosk mode)• Physical and smart signalling (QR codes, beacons and kits for tourist offices and INVENTRIP - a tool integrated into tourist platforms)• Aerial photography (drones) and promotional videos. A web app owned by the destination that is shared by tourist offices on digital media, providing information for visitors, and encouraging them to go paperless, on social networks and on the tourism website itself.It provides concise and direct digital communication that meets the visitors' current digital needs. A responsive multi-platform project that can also be shared.From the digital tourism viewpoint, the destination provides users with access to the location's leisure, culture and heritage facilities. The project is an attractive one, with a carefully designed corporate image, which differentiates it from other creations, making it unique for the destination.It makes it easier to attract tourists, and can be applied either by single locations or by inter-municipal/regional associations or communities.Control Data, usage statistics.
• BUS OPERATIVE
  Bus Operative has been developed taking into account the present and future needs of customers and end-users when using a tour bus. It is a complete smart travel system comprised of three modules aimed at covering specific needs: Bus2Monitor in the company, Bus2App for the passengers and Bus2OnBoard for the bus drivers.Some of the advantages of Bus Operative are:• It provides information about timetables, stops, routes, etc.• Users will be able to see where they are in the city at any time, as well as the experiences and events going on around them.• Users can also find out how far away the nearest bus stop or bus is.• Operation planning (routes, schedules, stops, etc.)• Real-time operation managementMoreover, Bus Operative is currently active in Spain and abroad, in locations such as:• Dubai• Seville• Malaga• New Orleans• Cordoba• Palma de Mallorca
• CHATBOT TARO
  Taro was the winner of The Chatbot Tourism Awards 2020, organised by SEGITTUR together with Planeta Chatbot, in the Tourist Destination category.The system uses artificial intelligence to assist tourists both before and during their stay in Lanzarote. Being an innovative and sustainable tool, it offers reliable and verified information on the work of César Manrique, and on the island in general, in a friendly and interactive way, as a means of improving the visitor's experience. It is available on Facebook Messenger via the CACT Lanzarote official web page, and will also be available on the destination's website and app as soon as the developmental work currently underway is complete.
• ACCESSIBILITY CERTIFICATION
  Consultancy and advice for the certification process, internal auditing of facilities, measures necessary for obtaining certification and support throughout the certification process are provided by a company registered in ENAC (AENOR, BUREAUVERITAS, IMQ, etc.) or companies with their own certifications.
• TOURISM INTELLIGENCE TO OPTIMISE THE MODEL
  The company helps measure data and turn it into smart information to better manage new models of tourism, providing information to facilitate the implementation of different actions, and generating a thorough, useful knowledge of the reality and opportunities in a given destination, making all local residents participants in the model.They boost collaborative models that help promote the circular economy and local industry/activity, always with a focus on residents, and their relationship with tourists.They define and implement smart, high-quality tourism procedures to assist with decision-making:Optimising the tourism model• Studies on coexistence and residents' opinions• Research into co-governance and public-private participation• Analysis of new post-Covid traveller trends• Studies on the consumer habits of travellers in destinations• Identifying and categorising groups and profiles• Tourism competitiveness and revitalisation programmes• Studies on diversifying areas, broadening the appeal of the destination• Benchmarking prices, products and services across the whole of the destination's value chain• Developing loyalty programmes• Analysis of the opportunities offered by the destination, and new business niches• Sizing, segmenting and profiling travellers by place of originData research and intelligence• Tourism and sustainability observatory• Analysing traveller satisfaction and recommendations• Studies on brand image and position• Managing and optimising flows within the city• Analysing the socio-economic and environmental impact tourists have on the destination
• DEVELOPMENT OF VIRTUAL ASSISTANTS
  Development of virtual assistants that combine digital support with human support and static information to offer the best service to citizens, providing the best user experience and a 24/7 service. Able to attend to more than 15,000 consultations daily with a 97% effectiveness in the responses, and all in real time and with a completely human appearance.The main advantages are as follows:1. Assistance design is done visually by moving objects in a fundamentally graphical application that allows reasoning according to the ultimate meaning of the user's needs. 2. Capacity for developed dialogue. If it receives complete information about the topic of interest, it will provide the information designed, and if it receives partial information, it will proactively request it using an appropriate dialogue.3. If the assistant is waiting for a particular dialogue, it is able to remind the user if they go off at a tangent or launch another query by way of a parenthesis.4. Situations in which the citizen is disappointed by the quality of assistance are minimised, as the assistant almost never responds in a totally unrelated way. If there is no planned response, the assistant can respond by explaining aspects related to the query about which it does have information. In this regard, if the citizen doesn't manage to find the information they want, the assistant will be asked to search for it, and the organisation can rearrange the content of its website to provide this type of information.5. Quality reports on the performance of the assistant, detailed by dialogue status and by session. These include an indicator table by type of query made to the assistant. Without this type of solution only information related to the duration of the visit, or the pages visited can be obtained; never about whether the website content or information was found by the user.
• 2iXR PLATFORM
  2iXR is a platform that allows tourist institutions and tour operators to create both indoor and outdoor augmented reality experiences. These experiences may be treasure hunts, gamified maps or individual points of interest. They allow visitors to have fun while exploring a destination's historical, cultural and natural heritage on their own phones. The interactive format improves the visitor experience and the gamification mechanics make the visit more enjoyable.
• NODOS SEEKETING WEOBSERVE, MASS FLOW ANALYSIS
  Seeketing WeObserve is based on small plug and play device (called Seeketing nodes) that connect to any power source/plug and allow the analysis of people area by area, thanks to the mass and anonymous (legal) detection of mobile phones. Seeketing nodes greatly surpass the detection capability of other already obsolete systems such as:• Ibeacon Bluetooth combined with apps, due to the requirements for the public's smartphones, the number of people who can detect or interact by proximity will always be less than 0.01% of the population. • Wi-Fi tracking systems are based on listening to the MAC signal addresses to identify phones, but for the past four years all phones have transmitted multiple MAC addresses when they are not connected to the Wi-Fi access point (almost no one is looking for free internet access outside of home or work). Therefore, they do not have information on which phones are in the area, how long they are there for, if it is the same phone that passed in front of the store yesterday, and they cannot ultimately identify a phone. The percentage of people that they can detect is less than 1% of the population.There is no other technology on the market capable of massively and anonymously detecting 80% of the population in precise areas both indoors and outdoors.Another great technical breakthrough is to use technologies to compile and have knowledge of physical and digital behaviour applied to tourist destinations, as up until now it was considered impossible to know that the person who is now walking past a beach was searching on the municipality's tourist information website yesterday, or to know if the person who yesterday received a promotional email is today walking through one of the municipality's shopping areas.The system responds to the requirements for smart destinations in different sections; people counting, flow analysis, knowledge of tourists.This solution can work integrated with the WeOptimize and Capacity solution.
• VIRTUAL REALITY WALKS
  Through the use of 3D reconstructions, the company can create fully interactive virtual environments which tourists can walk through and interact with.This solution can be used on smartphones and tablets. Its aim is to virtually reconstruct a hyper-realistic space exactly as it was during another era. For example, streets or buildings that used to be located in spots that are now squares or open spaces can be reconstructed. Users who access this technological solution can take a stroll and see what the area looked like in the past. It allows them to take a trip back in time using their mobile, experiencing it for themselves. As they aren't cut off from reality through the use of VR immersive glasses (rather, the VR is on their smartphone or tablet), users can compare the present and past, heightening the experience.
• INTERACTIVE GUIDED TOURISM APP
  The Interactive Guided Tourism App is a technological solution that can be applied to any cultural or tourist spot. It is an app based on VR, AR, 4K audiovisual content and 3D reconstructionsThe app is both immersive and interactive. It features virtual reality spaces, and allows visitors to move around in these environments. Certain places will be virtually reconstructed exactly as they were in the past and integrated into a virtual environment developed on UNITY. Visitors can thus explore the virtual world as they walk through the real one.The augmented reality also provides them with further information, and allows them to interact with objects using both physical and geopositioned signs.Moreover, videos and 3D reconstructions give the visitor a guided tour full of experiences.There is also a real-time guidance system based on geolocation in open spaces, and beacons in closed spaces.All these functions and content can be stored on the app, although the exact features will depend on the characteristics of the space itself. Through this cutting-edge app, tourists can visit a museum or tourist space in an innovative, intuitive way. Each visitor has a unique, interactive guide in the palm of their hand.
• QRED NOMENCLATOR SMART POSTERS
  The QRed Nomenclator system provides city councils, museums, tourism routes, etc.with all kinds of smart posters. These posters are printed on different materials (aluminium, dibond, tile, PVC, vinyl) and feature embedded dynamic QR codes that give tourists access to information both about what they're looking at and about anything else the city council, museum, etc.wants to share with the tourist. It provides simple, intuitive access to explanatory spoken messages in Spanish, English, French, German, Portuguese and Russian. Moreover, the system is adapted for people with hearing difficulties, providing a visual display with a sign language interpreter. Every six months, clients are sent a visits report about each one of the installed posters which indicate scans, unique users and the place of origin of the visitor, whether within or outside Spain. Monuments the tourist is unable to physically visit during their trip for some reason can be visited using virtual reality, 360º photography or augmented reality, whichever the customer prefers. The QRed Nomenclator is also ideal for plotting hiking routes, guaranteeing tourists' safety and keeping them informed.For city councils that don't have their own physical tourist office, they provide a virtual tourist office service with 24-hour customer service that works through artificially intelligent instant messaging, and a personalised phone service in different languages and time zones from which the customer can choose. The QRed Nomenclator system also provides community manager services.QRed Nomenclator guarantees its services to the client through a service-level agreement (SLA).
• CONVERSION OF TEXTS TO EASY READ FORMAT
  Communication, and specifically the creation of content that is understandable to a diverse range of people, is a need that benefits everyone. Not only does it improve accessibility for people with intellectual disabilities, it also improves it for older people affected by age-related cognitive decline, the immigrant population with lower language proficiency, people with low educational attainment who cannot read or write and, by extension, the whole population when faced with specialised texts of technical complexity.Puntodis adapt texts to easy-read formats. This is essential for a wide range of types of media: tourism training campaigns, travel guides, information for travellers, etc.
• ACCESSIBLE PDF ADAPTATION
  Documents in PDF format need to be viewed using external programmes other than web browsers. Therefore, it is necessary to ensure that these types of documents, which have their own interface, remain usable. For example, it has to be possible to handle them independently on any type of device, and they must be compatible with support products such as screen readers.The accessibility aspects discussed in PDF documents are generally geared towards the visually impaired. However, some people also have hearing, motor or cognitive difficulties, which will be reduced if we apply accessibility and design criteria to everything that is created or adapted.
• PLAYVISIT
  PlayVisit is reinventing the ways in which cities are visited through technology, gamification and augmented reality. Thanks to its platform, tourist guides, destinations, public authorities and creators can generate passive income through the creation and marketing of gamified self-guided visits (City Games).The company is a start-up from Barcelona, and aims to help tourism companies with their digitalisation process.What value does PlayVisit offer?• PlayVisit STUDIO automates the creation of tours• Its PlayVisit STORE marketplace monetises tours• It integrates augmented reality contentPlayVisit offers a SaaS platform where its clients can easily create and monetise virtual gamified tours (City Games) without the need for programming knowledge, integrating advanced technologies such as geolocation and augmented reality (using third-party technologies).Advantages of using PlayVisit Studio:• Easy to use: no programming knowledge is required• No app needed: the PlayVisit tours work on any device (iOS, Android) and with the most popular browsers (Safari and Chrome)• Gamification: challenges users by adding motivational mini- games to their experience• Analytics: analyses the profitability of experiences and makes smart, data-based decisions• Free trial: it offers a free plan to do tests and create virtual tours
• OPTIMIZADATA SOCIAL NETWORK BAROMETER
  Tool for monitoring a group or all the social network profiles of destinations in a geographical area (region, province, association of municipalities, etc.)Objectives:• To help destinations understand the evolution of the main indicators of their social media profiles• To improve destinations' competitiveness, allowing each of the indicators to be compared to other destinations• To monitor the evolution of indicators to see if the destination is following the same growth trend as other destinations• To assist in marketing actions, monitoring the evolution and increase of each metric• To easily analyse the evolution of each indicator for decision making• To be able to select a custom target group to perform indicator comparisons• To know the ranking and growth in followers of the community, by province and tourism brands• To receive reports directly to the destination email, depending on the selected period (weekly, fortnightly or monthly), on the increase of each metric and the comparison of each metric with the average for other destinations• To save time analysing all results
• VIRTUAL TOURISM ASSISTANTS (CHATBOTS) BASED ON ARTIFICIAL INTELLIGENCE
  Chatbots are a key tool for assisting tourists, providing them with useful information and capturing data on their needs. They are a tool that interacts with the Tourism Intelligence Systems by bringing predictions closer through natural language while also serving as a further indicator for data capture.Each project is designed creatively and innovatively, and is based on the needs of each organisation. No two assistants are the same; each has its own unique personality developed between the client and the 1MillionBot team. A project with a 90% hit rate can be launched within an average of eight weeks. Understanding what people, especially tourists, need and providing them with a stay and a shopping experience that exceed their expectations is the goal. Universities. World leaders with over 20 success stories such as the University of Murcia, the Cartagena and Valencia Polytechnic Universities, the University of the Balearic Islands, the Complutense University of Madrid, the Rey Juan Carlos University, the Autonomous University of Madrid, the University of Alcalá de Henares and the University of Buenos Aires.Public authorities. They are the leading digital factory (Region of Madrid) thanks to their number of success stories. Their resident customer service and internal communication projects stand out, such as those developed for the Murcia City Council, the Generalitat Valenciana, the Valencia Provincial Council and the Las Rozas City Council. Private sector. Companies like Gastro Portal in the gastronomy sector, ANEFP in the health care sector and Parlem in telecommunications are clear success stories through which 1MillionBot wants to generate more value through more ethical, empathetic artificial intelligence. 1MillionBot: artisans in both artificial intelligence and tourism.
• DYNAMIC HOTEL & DESTINATION EMAIL MARKETING MANAGER
  A destination’s accommodation offering tends to lack attractive content (images, event information and resources), but it does have data about visitors and their status with respect to their trip. Destination managers, meanwhile, have and generate attractive content, but don't know much about their visitors (those arriving, those currently in the destination, those who have left).The dynamic hotel & destination email marketing manager is a system that connects destination marketing organisations with local accommodation, meaning that:• The destination edits content to share information about the accommodation in that location• Accommodation establishments share their communications securely and confidentially. It provides a PMS connection to update the database automatically, in addition to manual uploading.The following metrics are provided for accommodation and destinations: the number of emails sent, the number opened, and the number of clicks within the message, from the establishment itself and from the destination in general.How does it work?The destination provides the content (final artwork and HTML) for a marketing email, with a fixed structure (graphics and content) for main and secondary messages, which is left in the template repository for the destination’s accommodation providers.The accommodation establishment is notified that the template is available, and activates the segmented campaign within its database, where the HTML template includes, via token, the message that the establishment has decided on for this campaign.