Items

• MEASURING CO
  Monitoring of CO2 levels in classrooms and buildings. A warning is generated if established ranges, such as for the risk of Covid-19 infection, are exceeded.Sensors send data via a LoRaWAN network, using the building's network or by deploying its own network. This saves installation and maintenance costs as the battery can last up to five years (depending on usage and environmental conditions).It also provides information about other atmospheric parameters, such as temperature and relative humidity.
• CONSULTANCY FIRM SPECIALISING IN DATA VISUALISATION THROUGH GIS TECHNOLOGIES
  • Data visualisation: work focused on visualisations of all sorts of data, especially that relating to geographical information• GIS development: app and website development using WebGIS technology to represent and analyse totally personalised information, avoiding the use of SaaS (Software as a Service)• Cartography graphic design: personalised cartography designs for all kinds of editorial and audiovisual projects• Signalling and musealisation: development of signalling and musealisation projects, enhancing information through the use of cartography• GIS technical consultancy: consultancy for customers on geographic information systems and other geographical elements needed for their projects. Data processing and geographical analyses.
• NEELO
  NEELO is a Tourism Intelligence system that operates through a multi-platform voicebot with access to price data information, hotel occupancy, transport, movement of people and the leisure and events calendar of a destination.NEELO is able to upload, process and analyse that information to transform it into knowledge relevant to the destination and all agents linked to its management. The capabilities of the latest generation of NEELO make it possible to hold completely open, real-time conversations that are not all linked to flows: • Integration of multi-platform chat with WhatsApp, Telegram, Twitter, Facebook Messenger, plug-ins, websites, etc.• Voice communication in five languages and text communication in over 100 languages. Back-office integration of Smart Tourism System• Ad-hoc work flow personalisation and robotic process automation• Artificial Intelligence System with cutting-edge cognitive capabilities, able to extract trends and discourse through conversations with the system
• TOURISM STANDARDISATION AND CERTIFICATION. IMPLEMENTATION OF THE Q MARK AND ASSESSMENT OF THE UNE 166006:2018 STANDARD
  Implementation of tourist standards, and advice about and monitoring of the roll-out of certifications.Advice and implementation of Calidad Turística's Q Mark.Advice and implementation of the UNE 166006:2018 standard (R&D&I management: monitoring and intelligence system).
• MASTER PLAN FOR THE CREATION OF A SMART DESTINATION
  • Smart Destination self-assessment and support. This involves: ▪ Having a roadmap for transformation into a Smart Destination ▪ Monitoring the self-assessment ▪ Progressing in drafting the Master Plan for the Creation of a Smart Destination ▪ Incorporating analysis of governance, sustainability, accessibility, innovation and technologies in the municipality in order to turn it into a Smart Destination ▪ Incorporating health and safety in the analysis• Definition and drafting of the Master Plan for the Creation of a Smart Destination. This involves: ▪ Defining the Smart Destination strategy in the new governance, in accordance with the five key areas ▪ Focusing the scope of the Smart Destination, both territorially and in the tourism products and markets to which it is directed ▪ Obtaining a guide for Smart Destination managers ▪ Incorporating all the existing plans to align them with the five key areas ▪ Establishing technological itineraries that help advance the Smart Destination ▪ Redefining the Master Plans for the Creation of Smart Destinations to become a safer Smart Destination• Operation of the management body. This involves: ▪ Defining the Smart Destination management body ▪ Establishing the framework of the Smart Destination Management Body• Technological plan: analysis, implementation and strategy. This involves: ▪ Integrating the technology strategy with the Smart Destination strategy ▪ Defining technology monitoring support ▪ Assessing the technological position of the destination ▪ Actions to include in the Master Plan for the Creation of a Smart Destination
• INFOTOURIST-NET
  INFOTOURIST-NET is a SaaS or OnPremise solution, designed for national tourist organisations that have a network of customer service offices.• It is a platform that collects and analyses information requests, sources and surveys from a network of offices• It shares information among the network to be provided digitally to visitors• It includes a digital customer service module to send information directly to visitors' smartphones• Real-time graphs and statistics in ExcelThe modules incorporated into this solution are:• Visitor registration• Survey management system• Event management by network members • Document and brochure management among network members • Tourism informer interface for providing information digitally• Administration of network users and members• Global and partial statistics on queries dealt with and surveys provided at the network offices• On-demand modules
• SAFE TOURISM CERTIFIED
  Safe Tourism Certified is a cross-cutting tourism stamp (covering 22 subsectors) that has the objective of generating confidence among national and international tourism customers and operators. The stamp, to which companies, for which organisations and tourist resources can apply, is one that guarantees and certifies the implementation of the Health Risk Prevention System against Covid-19, and it is granted after having passed an audit carried out by independent companies.
• VIEWTRAVEL
  Viewtravel is a software package for promoting destinations, managing travel proposals and creating travel itineraries.It is a platform for travel agencies, DMCs, tour operators, tourist offices, destinations, etc. They can present trips, promote destinations and send digital quotations and itineraries in a personalised and inspiring way, transmitting emotions and experiences to customers.Viewtravel covers the three phases of a trip: inspiration, sale and itinerary - the inspiration to promote any destination, taking advantage of all its video, photo and text content and activities; sale, in terms of managing quotations, and itinerary, by sharing with customers all the activities on offer at the destination, together with geolocation maps and much more.Access to the most comprehensive travel content and database:• 32,000 official videos of more than 5000 destinations, including 360º virtual reality videos• 500,000 photos of hotels, destinations, cruises and descriptive information of the hotel• 5000 destinations with their descriptive information, of which more than 500 destinations are in Spain• 425 cruises with descriptive information about the ships• 60,000 activities with descriptive information• 1,200,000 restaurants with detailed information
• DESIGN AND DEVELOPMENT OF TOURISM PRODUCTS (AND TOURIST PRODUCT CLUBS)
  The high levels of competition within the tourism industry, and the need to generate coordinated promotion and marketing structures that can provide more effective access to the tourism market, have made it necessary to seek new formulas based on quality control, that adjusts to visitors' tourism needs, and above all to anything related to the development of "tourism products". In this regard, a tourism product club allows the tourist destination to be positioned with a specific quality brand.A tourist product club is a management and planning tool, through which a group of companies and entities agree, as part of a public-private collaborative framework, to work together in an organised manner to develop new tourism products for a specific market segment, as well as increasing the value of existing products.It is a mechanism to develop, value, commercialise and promote the different tourist activities and attractions that exist in the destination, as well as a tool for cooperation between different public and private institutions in order to better make use of tourist activities, and generate wealth and employment.Participation in the club by different entities or companies is voluntary, and is the result of the shared need to establish new opportunities for the sector that boost the creation of jobs, new company activities and tourist spending. The main objective is to create more complex, better developed products that are competitive with regard to a specific type of tourism, based on a structure and level of organisation that guarantees their compliance with pre-established standards, facilitating their promotion and commercialisation within the tourism market.
• ICLOUDCOMPLIANCE
  IcloudCompliance is a top-level technological solution to run a management body like that of a Smart Destination.This technological solution enables:• Streamlining KPI management processes• Monitoring key areas, sub-areas and indicators• Establishing action plans• Establishing control automation, which mitigates risk factors• Establishing automatic, swift reports• Documenting traceability procedures, strengthening transparency and therefore compliance• Centralising skills• Setting a clear and effective calendar of corrective actions• Integrating sensorisation APIs, and therefore strengthening the ecosystems of private organisations with regard to the public organisation
• TOURIST PORTALS AND PLANNERS
  GVAM is an expert partner in the implementation of bespoke technological solutions for tourist destinations and a leading company in the production of destination applications, with more than 100 apps/PWA produced, thousands of heritage resources digitalised and more than two million unique users a year.GVAM solutions provide destinations with reliable tools for addressing the reinvention of the tourist model and the challenges that this presents, making the most of the opportunities available:1. Prioritise the protection of cultural heritage and natural resources.2. Make energy efficiency and green transportation more widespread.3. Standardise the digital transition by providing data, customisation, digital marketing and AI tools.4. Make the destination more competitive, digital and accessible, and boost short consumption cycles.GVAM's tourist portals and planners have been developed as comprehensive platforms in line with standard UNE 178506.In addition to their bespoke development for each destination, the solutions include tools for tourists to plan their visits and additional plug & play modules especially for IoT, social media, recommendations, etc.to be used on any form of media, such as websites, apps, screens and digital totems.These solutions also feature backend tools with dashboards, CMS enabling full graphic customisation and the management of tourist resources and data platforms.
• DESTINATION DIGITAL MARKETING TOOLS
  GVAM is an expert partner in the implementation of bespoke technological solutions for tourist destinations and a leading company in the production of destination applications, with more than 100 apps/PWA produced, thousands of heritage resources digitalised and more than two million unique users a year.GVAM solutions provide destinations with reliable tools for addressing the reinvention of the tourist model and the challenges that this presents, making the most of the opportunities available:• Prioritise the protection of cultural heritage and natural resources• Make energy efficiency and green transportation more widespread• Standardise the digital transition by providing data, customisation, digital marketing and AI tools• Make the destination more competitive, digital and accessible and boost short consumption cyclesGVAM's digital destination marketing tools feature a platform to automate the destination's promotions, actions and campaigns, thus involving and supporting local tourism. The platform shares these communications, which are programmed and managed by tourism technicians based on target visitor profiles which are put together using profiling techniques, and the detection of interests by AI through behaviour in the destination.
• TOURIST VISIT APPS AND WEB APPS
  GVAM is an expert partner in the implementation of bespoke technological solutions for tourist destinations and a leading company in the production of destination applications, with more than 100 apps/PWA produced, thousands of heritage resources digitalised and more than two million unique users a year.GVAM solutions provide destinations with reliable tools for addressing the reinvention of the tourist model and the challenges that this presents, making the most of the opportunities available:1. Prioritise the protection of cultural heritage and natural resources.2. Make energy efficiency and green transportation more widespread.3. Standardise the digital transition by providing data, customisation, digital marketing and AI tools.4. Make the destination more competitive, digital and accessible, and boost short consumption cycles.GVAM visit tools can be developed in the format most suitable for each case, whether in downloadable mobile app or in progressive web app format, both of which are fully customised in line with the destination's graphic design.These tools are especially useful during tourist visits as they contain highly valuable digital content about destination’s heritage and its cultural and natural attractions, organised into different routes and itineraries, as well as interactive maps, universally accessible resources and more, all available via mobile devices.These are also the perfect platform to include information about the destination's range of tourist resources and services (restaurants, accommodation, activities, active tourism, etc.), including adding content from museums and visitor centres.Destinations can fully control these tools in real time through the online CMS content manager.
• SMART MANAGEMENT OF CULTURAL TOURISM
  This solution involves the digitalisation and monitoring of the most relevant data for smart, strategic tourist destination management. Moreover, they have developed a platform that includes a dashboard and specific indicators to facilitate governance and decision-making on heritage and tourism spaces.The tool also incorporates a combination of data updated in real time and indicators with strategic value, allowing short, medium and long-term action planning. In this way, it is possible to coordinate both immediate and preventative measures. Therefore, it is positioned as a relevant solution for the planning of tourism destination management in cultural tourism destinations.Furthermore, the nature of the technology implemented facilitates the integration of a group of destinations, allowing for regional management, and offering a combined vision that incorporates both the specific vision of each destination and a comprehensive vision of the most relevant aspects of management.Finally, the proposal includes a specific indicator system for studying the history, behaviour, characteristics and impact of tourism on heritage assets and their management, in order to be able to act accordingly.The implementation of an appropriate strategy for cultural tourism management will serve as a distinctive factor for the destination, enabling improved experiences and visit quality via the application of appropriate control tools. As a result, destination will be able to improve user and visitor experiences.
• EQUALITAS VITAE ACCESSIBLE TOURISM. ACCESSIBLE TOURISM PROMOTION
  Equalitas Vitae works to share information about accessibility in accommodation, resources and tourist destinations objectively, clearly and concisely.They have more than 15 years' experience in the creation and promotion of inclusive tourist services for all, forming networks and contacts to share the accessibility of hotels, restaurants, museums, beaches, tourist activities, experiences, accessible routes, destinations and much more with the end customer, agencies and tour operators specialised in the sector. They believe that "Knowing that something or somewhere is accessible is just as important as it being accessible", and for this reason they promote it from all possible perspectives.• They manage the Equalitas Vitae Accessible Tourism portal, a leader in the promotion of accessible tourism• They manage the “Turismo Accesible by Equalitas” accessible tourism app, a search tool on accessibility with mobile devices which, apart from offering detailed information, allows users to rate services and suggest new accessible places.• They create and maintain accessible online tourist guides for tourist destinations• They distinguish tourism resources with the Equalitas Vitae Accessibility Badge• They manage the leading accessible travel blog in Spanish for people with disabilities: www.sillerosviajeros.com• They coordinate and participate in famtrip and blog trip with national and international tour operators specialising in accessible tourism• They produce the Silleros Viajeros radio programme about accessible tourism on Radio Viajera• They provide direct presentations to tour operators and end customers (webinars)• They have a large community on social media, with over 20,000 followers and different collaborative platforms• They work throughout Spain and in international promotion
• EQUALITAS ACCESSIBILITY. ACCESSIBLE TOURISM CONSULTANCY
  Equalitas Vitae is a leader in promoting accessible tourist destinations at the national and international level.The organisation works with the disability sector and collaborates with professionals and disabled people so that the development of each project responds to the needs of each user type.In its consultancy area: Equalitas Accessibility offers a consultancy and advisory service for companies, administrations, destinations and professionals on matters of accessibility and inclusiveness. Some of the services it offers include:• Accessibility diagnostics• Strategic plans for accessible tourism• Distinction on matters of accessibility• Creation of inclusive routes• Turnkey accessibility solutions: Sign language video guides, Braille, induction loops, inclusive experiences, digital content adaptation, signage, easy reading, etc.• Supply of all kinds of equipment and technical aids for improving accessibilityThey provide advice on accessibility so that tourism resources (hotels, rural houses, hostels, museums, restaurants, etc.) can be inclusive for all. What's more, they offer the Accessibility Badge so that establishments can stand out and highlight their work in areas of accessibility.They work for the public administration, developing strategic plans for tourist accessibility and accessibility studies in different cities, territories or destinations.They participate in European projects in which accessible tourism is present at any stage.They provide a comprehensive service in terms of all aspects of accessibility, to create fully inclusive products and services.They work throughout the national territory and in international promotion.
• CONSULTANCY SERVICES FOR SMART CITIES AND COMPETITIVE TERRITORIES
  • Strategic planning of Smart City actions: identification of the challenges facing a destination; definition and evaluation of key initiatives and projects to address those challenges, bridging any gaps with innovative solutions; and developing plans that are technically and economically viable.• Smart specialisation and increased competitiveness of the territory: design of strategies to identify areas or sectors of local or regional industry in which to apply innovation policies to achieve sustainable growth of the economy, employment and, ultimately, the wealth of the territory• Sustainable energy action planning: helping to establish and achieve CO2 reduction commitments, meeting the objectives of the Covenant of Mayors and designing Sustainable Energy Action Plans (SEAPs).• Technical assistance in the deployment of plans and execution of projects: in order to achieve alignment between the Smart City strategy and the city or smart specialisation and the territory requires coherence between the strategy itself, the public and private agents involved or affected, the processes and the general public. Enerlis helps to transform the strategies into long-term value, in a way that facilitates the best execution of programmes and projects through the most appropriate management tools, processes and organisations.
• DOTSENSE
  dotSENSE is a smart Location Intelligence platform (map) that integrates three enabling technologies into the different modules of the base-solution of its IT architecture:1. IoT based on cameras and sensors.2. Big Data as part of a Data Lake.3. Artificial intelligence based on deep learning and convolutional neural network (CNN) technologies.This solution, based on extraction via sensors (Wi-Fi, Bluetooth, video cameras) and geospatial analysis, enables, among other things:• People counting from images captured via computer vision and artificial intelligence• Geofencing and management of alerts and warnings to optimise event management• Real time updating and visualisation of data accumulated through an intuitive map for efficient decision-making
• DINYTRACK
  Tracking of people and vehicles, information on dwell times in an area, trajectories and journey times.To obtain behaviour information on people in a particular area, there is the DinyTRACK solution. With these data, it is possible to know the dwell times in an area, the most common routes (various points of the route are defined at which the device must be detected) and the time spent in them. It also displays repetitive users showing how frequently they appear. With the use of wireless technologies (Wi-Fi and Bluetooth signals from mobile devices), the position of the devices is obtained through triangulation. This leads to the generation of heat maps, and information about frequency and travel times between different points. The platform that receives the information groups the percentage of people passing through into time slots, providing an indicator of the appeal of the route.
• REAL-TIME CAPACITY CONTROL
  People counting: unique and innovative technology - 3D profiling for technical object detection, anonymous data, compliance with the European General Data Protection Regulation and up to 98% accuracy.Real-time capacity control: back-end and front-end information for improving management in compliance with health and safety standards.Capacity alarms and alerts with automatic sending of text messages and/or emails.
• NUBART AUDIO GUIDE
  Nubart is a personalised audio guide card that acts as a unique key for accessing a web application via a mobile phone. The cards are non-transferable (because they have commercial value, they can be sold and generate revenue) and reusable (owners can retain their cards and reuse them later).A perfectly hygienic solution to provide audio guides and other advanced features to museums, tourist routes, attractions and events.The system is accessible for the visually impaired, and also for those with hearing difficulties through the sign language transcriptions incorporated into the tracks and videos. The audio guide can be incorporated onto the Nubart card (possibility of incorporating more than one). This is an innovative guide system for groups for avoiding the use of radio guides which also enables synchronization of the audio with videos of an exhibition. For tourist routes, Nubart incorporates maps and geolocation, as well as videos, photographs, links to promoters and a questionnaire for understanding visitor profiles.
• TUROBSERVER SMART TOURISM REPORTS
  Regular Smart Data Reports turn Big Data into smart data, the simplest and most direct way to access the most relevant data about the destination, thus saving time and resources.By analysing over 250 sources of data, the Turobserver team creates customised reports as PDF files that include the modules the destination selects from a wide range of data:• Hotels and holiday rentals available• Tour operators and distribution• Reputation of the destination (accommodation, restaurants, beaches, monuments and points of interest, golf, etc.)• Traveller profiles• Rate of deseasonalisation• Hotel demand (searches/bookings)• Search trends (Google Trends)• Flight data• Competitor destinations• Other data.These reports are easy to read, and therefore can be used immediately in decision making, while their format makes data democratisation easier as they can be quickly shared with the business sector, therefore encouraging better governance.The reports are tailor-made for each destination and issued regularly (monthly, quarterly, etc.), so they can follow the progression of KPIs, measure results, and manage more efficiently.
• DF CAMPAIGNS
  This tool allows proximity marketing messages to be sent to users via push notifications, emails, text or WhatsApp messages, based on the behaviour of attendees within a venue or event organised by public bodies, helping to increase the profitability, security and efficiency of the event.A true omni-channel solution that enables:• Connections with the offline and online worlds through proximity marketing mobile campaigns• The creation of experiences for attendees that are much more friendly, efficient and human • Communication with attendees at the opportune momentFurthermore:• It enables user verification without the need for queues and wait times through the mass sending of links to validate tickets. When users validate their tickets to verify their identity, it becomes easier to obtain permission to use their information for promotional purposes during the event, or whenever they are near the areas covered by the Black Box, thus creating a better experience, improving their memory of the event and increasing income for brands
• DF BEHAVIOUR
  This allows the profitability of each facility and scenario to be measured, to help public bodies during events. Analysis of zones and event performance, maps and traffic flow, one-time and recurring attendees over hours, days, weeks and months.It compiles and analyses mass data on people's behaviour, using their mobile phones as physical identifiers to track their movements.It uses its own cutting-edge technology to detect phones without the need for Wi-Fi or Bluetooth. Its Black Box devices are able to detect a wide range of devices in addition to mobiles, without them needing to be connected to a network. This characteristic makes them unique, and more advanced than communication companies as powerful as CISCO or even Google, for example, which cannot offer this service without prior Wi-Fi or Bluetooth connection. Its detection rate is above 90%, while those of the competition, which rely on Wi-Fi, Bluetooth, beacons, face recognition and other more intrusive systems, are no higher than 25%. The technology does not invade the device user's personal information. It merely accesses information relating to the public characteristics of the device. As a result, it never violates laws on data protection or invasion of privacy. (GDPR).Each Black Box can cover some 15,000 m2 in open spaces without walls. Even when there are walls, its scope is very broad, and its limits must be set and parametrised in line with the requirements of the customer or cultural manager of the area under analysis.Once all the data has been consolidated, the Data for Life team provides customised reports and the know-how to help public bodies increase the profitability, security and efficiency of events. The reports thus become key to decision making.
• TOURIST INFORMATION SEGMENTATION PLATFORM
  Analysing tourist demand is a critical factor in tourism planning processes. Having mechanisms available that allow tourist destinations to analyse their visitors (how many they receive, what they're like, where they come from, and their reason for visiting) has become essential, so destinations can make decisions to improve or optimise tourist attractions in the short and medium term.Tourism managers have customer service points for visitors spread all over the area under their care: information offices, monuments, visitor centres, tour guides, etc. All of these points generally collect tourist data, which is usually limited to the day of the visit, the number of people, and their place of origin. Previously, this data would at best be combined manually or on an Excel spreadsheet to create sporadic reports.The Tourist Information Segmentation Platform improves the processes used to gather and analyse information, while also providing the main tourism manager with full, centralised control.It consists of a mobile app which dynamically gathers information from the different customer service points, and features a platform that allows the management of these points and their users. It receives all the information, analyses it, and creates automatic reports based on date range, type of information point, or specific information point.This technological development can achieve the following objectives:• Replace paper-based collection of data• Increase the amount of data collected• Automatically generate tourism reports• Automate the management of information based on pre- configured tourism reports• Reduce the time spent gathering and processing information• Preserve the privacy of information collected about visitors• Create an image of modernity for visitors and tourists