-
SMARTGRAPH
A graph data analytics platform that works with real-time information and can be used by both business users and data analysts. It is characterised by:1. Big Data with graphsIntegrates and interrelates all the business information in a graph structure, which provides a new perspective for reading information and its graphical visualisation.Unique and efficient platform for understanding results and detecting incidents in processes. Reduces response times with a simple usability that facilitates the company's digital transformation.2. Real-time informationMonitor every query in seconds, ensuring speedy management to detect potential activity risks.A rules engine technology that visualises business information, analyses data, and enriches it with real-time, machine learning models.3. Artificial IntelligenceBy combining the analysis of the information with graphs, with artificial intelligence, the rate of false positives is reduced and new indicators appear for the implementation of a good verification process.It allows data scientists to use SmartGraph-specific, trained analytical models or create new models to meet business needs.4. AutomationIt designs process workflows to interact with any system and report potential issues while machine learning models evaluate information.SmartGraph allows users to decide how the models are classified, reducing operational costs, with an automated system based on artificial intelligence.
-
FS LOYALTY-DISCOVERY
This platform enables the development of loyalty ecosystems for citizens, through which they can enjoy benefits, experiences and products offered to them by businesses associated with the programme proposed by the Administration. The platform is based on the concept of a coexistence model that, on the one hand, supports traditional loyalty models and, on the other hand, creates an innovative multi-brand ecosystem.It provides: • Citizen behaviour analytics capabilities: both contextual marketing and content discovery capabilities, based on mobile device behaviour, and information in open source publications (social networks)• Module for the management and customisation of recommendations based on algorithms and models of user similarity, content similarity and collaborative filtering• Module for managing virtual currencies associated with products and events• Multichannel campaign manager• Mobile SDK compatible with Android and iOS platforms for the capture and analysis of user behaviour on their mobile device through the installation of the Administration app, or creation of the app, if it doesn't exist• Management module sending rich push notifications compatible with Android and iOS platforms• Module for retrieval of information associated with geographical coordinates. Commercial procurement, commercial categories, cadastral information and open data• Administration portal, both for the Administration to manage the businesses and for the business itself to create offers and capture targets
-
SMART HERITAGE MANAGEMENT
This solution involves digitalisation and monitoring to improve conservation management, usage, security, energy efficiency and user comfort. Moreover, it makes use of a dashboard and specific indicators that integrate the organisation's experiences and expert knowledge.Meeting specific needs is an essential part of each solution. What's more, it offers the option to generate alerts and automatic reports. The main modules that comprise the solution:• Conservation management: the key aspects that can affect the maintenance of suitable environmental and structural conditions will be taken into consideration. These include temperature, humidity, xylophages, cracks, vibrations, etc.• Energy efficiency management: resource consumption is the greatest economic expense. However, heritage has a complex relationship with efficiency, since these measures must interact with an imperative - that is, the maintenance of conditions that are adequate to prevent deterioration. Therefore, this area requires highly specialist knowledge.• Use and security management: every heritage element in use must develop a sustainable relationship with the behaviour and attitudes of the tourists, users and managers who enjoy it. This use must remain conditioned by the presence of cultural assets, which form the basis of the heritage nature of the management.An appropriate strategy for smart heritage management will improve the conservation of cultural assets and increase their durability. Moreover, the preventive nature of the actions will optimise the economic return on the investments made. The process of standardisation and implementation of automatisms that entails digital management will have a positive impact on organisational improvement and decision- making processes.
-
COGITO INTELLIGENCE PLATFORM (CIP)
A system that enables an exhaustive analysis to be performed on all kinds of texts and documents (internal and external), to search for and organise relevant information, providing useful conclusions. It makes use of artificial intelligence, basing itself on natural learning understanding (NLU) to understand and process concepts. By assigning meaning to words based on context, it increases the efficiency of analysis and automates intelligence processes, overcoming the limitations of conventional keyword-based engines. It makes use of over 500,000 sources and millions of documents - in just three clicks, clients can find the information that is most relevant for them.What is Cogito Intelligence Platform?CIP is a comprehensive smart analysis and risk management platform that helps analysts at all the phases of the intelligence cycle. It helps to find the huge volumes of content used by analysts more easily, to mitigate risk, identify critical situations and extract strategic information for analysis.What sources can CIP work with?CIP can easily work with a wide range of information sources and data formats (doc, PDF, HTML, txt, etc.), traditional sources (system folders, the internet, intranets, RSS, etc.) and connectors to obtain data from alternate sources (social networks, emails, text messages, news channels), document libraries and knowledge bases. It allows the customisation of information from any volume of unstructured content for open-source intelligence activities and operational risk management. It also manages structured information from conventional relational databases, and can be adapted to obtain and analyse information directly from the monitoring devices.
-
INSUIT
inSuit is a solution that improves web accessibility and usability in a simple manner. This is a platform that adds a layer of information to websites based on the W3C international accessibility standards, customised by experts in accessibility and usability, and a series of tools for accessible browsing (technical support). Among other awards, the inSuit platform received the Queen Letizia Prize for Accessibility Technology, and was a finalist in the international Tourism for Tomorrow Awards.inSuit:• Enables automatic compliance with many W3C recommendations regarding web accessibility• Provides access to tools in the cloud so that everybody can browse in a way that is adapted to their needs and preferences• Enables compliance with Royal Decree 1112/2018 on web accessibility, together with its inSuit 360 service.
-
EUROPEAN INCLUSIVE TOURISM INSTITUTE. ACCESSIBLE TOURISM TRAINING
As a consultancy, Equalitas Accessibility offers training services related to accessibility and accessible tourism.Face-to-face training:• Awareness workshops for the tourism sector• They develop training workshops aimed at the tourism sector with the aim of providing tourism professionals with tools to design, create and promote products and services that are accessible to everyoneTheir workshops are fundamentally practical for attendees to learn through play, solving everyday situations they encounter in their daily lives and learning examples of best practices.The content of the workshops is diverse and bespoke courses can be created.The content, practical exercises and duration of the workshops is adapted to the needs of the participants.The team of trainers consists of professionals from universal design, experts in inclusive marketing and accessible tourism. In addition, the trainers include people with disabilities.These workshops are aimed at professionals in the tourism sector:• Tourism managers• Tourism resource managers• Tourism technicians• People who assist visitors, either directly or indirectly• Tourist offices• Communication and/or promotion managers in tourism companies or destinationsOnline training: European Inclusive Tourism Institute
-
WI-FI TRACKING, MOBILE TRACEABILITY, HEAT MAPS, DWELL TIME
DILAX Wi-Fi Tracking enables detailed analysis of visitor behaviour. It also facilitates the capturing of data via the global, unique MAC ID of smartphones.The data is processed anonymously and a calculation is made of dwell time, pedestrians and return rate. The data can be displayed on heat maps or movement profiles.
-
DILAX ENUMERIS: DATA VISUALISATION AND ANALYSIS SOFTWARE
Apart from supplying and connecting data, DILAX ENUMERIS provides an innovative software solution that converts this data into knowledge. Visitor traffic: determine how many customers visit on a daily and hourly basis. This provides a reference base for all comparisons and assessments that contribute to cost- effectiveness.Energy efficiency: adjust energy consumption to the actual real- time occupancy of the area, thus reducing energy costs.Store performance: compare important KPIs per store - sales and average transactions, stay time, return rate, capture and conversion rate - and identify top and low performers. This increases performance and profitability. Area productivity: analyse the customer journey in detail - which areas are highly or less frequented. Recognise the potential of hot spots and revitalise cold spots.Staff planning: link staff planning and visitor frequency data with the conversion rate. Schedule staff proactively in relation to sales and peak hours.Expansion planning: evaluate footfall and capture rates and recognise the real potential of the desired location.Marketing efficiency: evaluate the efficiency of online and offline marketing campaigns and calculate ROI based on valid numbers. Customer service: rapidly identify wait times to react promptly, thus increasing customer satisfaction.Shopper profiles: specifically target customers – link socio- demographic data with cross-shopping behaviour across departments, stores and the entire customer journey, both online and offline.
-
MY PROVINCE, YOUR DESTINATION
"My province, your destination" is the technological proposal designed by COTESA that won the BEST ICT PROJECT prize at the INNOVADORES 2020 (2020 INNOVATORS), awards given by EL MUNDO in Castile and Leon. The platform COTESA has developed aims to contribute towards reactivating the Spanish tourism sector, particularly through supporting tourism management efforts by provincial councils in towns with fewer than 20,000 residents.A technological system created and designed to facilitate all the tourist promotion processes within a certain area, whether a town, region, region or cultural route.It consists of a mobile app with several functions, developed based on modules that can be independently activated and deactivated by each municipality, giving them more autonomy with regard to its management.It has been developed on free software, with one of the most widely used CMS tools on the market. Its large community of developers guarantees no licensing costs, good technical support for the platform and full technological independence for its customers.
-
WEB DEVELOPMENT
Experts in web development, web design, user experience and usability for large and small companies. Their digital expertise is applied to goals and budgets to create a value proposition that helps destinations to achieve their objectives. Whether it's a website created from scratch, or the commercialisation of an existing website, they have solutions that can be tailored to every need.They have experience with both in-house projects and external projects, and have been running a leading tourism web platform since 2011. The company provides 360º solutions, and is able to cover the entire service flow.
-
ACCESSIBILITY STUDY IN EXISTING BUILDINGS
Study on the state of accessibility of existing buildings and their compliance with local, regional, national and international regulations.Report on corrective measures at two levels, maintenance and new investments.
-
ACCESSIBILITY STUDY IN THE PROJECT PHASE
A study is carried out on the accessibility situation in the project phase, in compliance with local, regional, national and international regulations.Report on corrective measures at two levels, maintenance and new investments.
-
NADIA DTI
Data is a key element in speeding up the transformation of cities as it improves decision-making. It also allows the status of a destination to be checked in real time, as well as making predictions and running simulations based on historic data. The Smart Destinations strategy is based on the acquisition and analysis of data that allows for intelligent decision- making based on an action plan defined by a complex set of indicators. The information needed often either doesn't exist, is incomplete, or depends on lots of different departments, and there is no system or method to gather and store the data. Smart Destination management goes through three stages:• Diagnosis• Implementation• Follow-upNADIA DTI is a tool aimed at the managers of Smart Destinations; a central point for the collection of all the information needed to develop indicators by gathering and analysing the data acquired. NADIA DTI follows UNE 178501 standard, guaranteeing proper destination management. NADIA DTI provides destinations with a monitoring tool that also allows initial diagnoses to be performed, and the important indicators to be focused on. It is a multi- user solution that allows goals and targets to be set. The destination's management team can thus divide up the monitoring and supervision tasks for each indicator. Its powerful dashboard, divided into categories, uses a traffic light system to indicate how close each goal is to being met. Moreover, thanks to its powerful graphics system, users can see how indicators evolve over time, or check real-time information about their status. The tool allows different Smart Destinations to be compared, objectives and targets to be set and the correct strategy to be established.
-
ADQUIVER THE DEFINITIVE SELLING REVOLUTION
The company develops proprietary strategies and technologies within the digital advertising ecosystem. These cover the full data life cycle: data management through Big Data architecture and engineering developed to respond in real time; advanced analysis that goes beyond Business Intelligence; and data activation through artificial intelligence.All of this allows companies to be less dependent on intermediaries for commercial distribution, learning about and winning customers throughout the customer journey and taking users from ignorance to loyalty. It combines all the exterior digital channels (advertising ecosystem, web analysis, etc.) and internal customer information systems (CRM, PMS, ERP, etc.) into one ecosystem.Data-Driven MarketingIts mission is to exponentially boost the performance of its customers' digital marketing campaigns, including direct sales through digital channels, qualified leads or target audiences in branding campaigns. It accomplishes this aim with its own data-driven strategies and technologies.Data-Driven TechnologyIt develops strategic solutions based on Big Data, advanced analytics, and artificial intelligence specifically designed for the MadTech ecosystem. Its solutions cover the full data life cycle.Data-Driven IntelligenceAdvanced Analytics through Business Intelligence to ensure companies extract maximum value from data so they can act and make decisions in real-time as well as anticipate market needs. It provides its customers with analysis, comprehension and deep insight discovery tools.
-
PROJECT ACCESSCITY
ACCESSCITY is a technological tool used to identify and categorise cities' accessibility status via a mobile app. Sections of the city are mapped by a person with functional diversity appointed by the company, who identifies issues and flags them up on the app in accordance with certain rules.The app has two types of profile:1. Technical profile: • Technicians from Adecual itself • People with reduced mobility • Mapping of all the streets via the app • Based on a set of rules and regulations • Categorises each issue by group and corresponding sub-group2. User profile: • Citizens of or visitors to the area mapped • Issues can be added • Issues can be deleted • Users can plan routes before leaving the house.Once verified by a technician, issues are added to the map and categorised in accordance with the rules.The tool features an in-built CMS which assigns profiles to towns, as well as the specific rules of the autonomous region the town is in.Once information has been obtained from the map, Accesscity analyses it using this CMS followed by a dump to an artificial intelligence programme which:• Creates dynamic visual reports using the information taken from the map.• Develops indicators for this information.This tool can be an excellent way to invest in a high quality tourism that is accessible, and also available to everybody, as it allows the status of the town to be checked to see whether it breaks the accessibility chain in routes to tourist destinations of interest.
-
INCLUSIVE TOURISM CHATBOT
SayOBO is an innovative solution based on an inclusive chatbot development platform created by SemanticBots, a company specialised in conversational platforms for companies and public administrations. It also applies its knowledge of artificial intelligence and Big Data to deliver valuable information to organisations in order to help them to optimise their products, services and resources.SayOBO's technology has been implemented in a line of inclusive chatbots designed specifically for tourism. Smart destinations and municipalities are incorporating new technologies that improve the visitor experience in their destinations. Apart from this, many of the destinations advocate for these technologies and advances to be made taking into account all tourists, including those with disabilities and senior citizens.Characteristics:• Digitally updatable and inclusive knowledge base• Content and queries accessible from multiple platforms: PC, mobile, tablet, etc.• Easily integrated with other software• Customisable according to the needs of destinations or tourists• Platform easily managed by tourist destinations• Option to include multiple languages for inclusive chatbot responses• Access to data and information of value to the tourist destinations• Real-time monitoring of tourists' needs and interests
-
SEEKETING WEOPTIMIZE MASS PROXIMITY MARKETING WITHOUT AN APP
Nowadays, digital channels are having a powerful impact on user behaviour, and it is therefore essential to learn about this behaviour and use these channels as a marketing tool in physical spaces as well as online.On a technological level, the differentiating value of Seeketing WeOptimize technology is based on an integrated identification of customers through both of these channels, physical and online, person to person; in other words, the unified digitalisation of each person:• The information generated about customer behaviour on online channels (websites, social networks, apps) has, until now, been disconnected from their offline behaviour (visits to parts of the destination, surveys, footfall, market studies, etc.). Seeketing's solution breaches this gap in metrics by unifying the physical channel with the website and app, providing a unique online-offline customer profile that allows them not just to learn about, but also how to act on their full online-offline visit-purchase cycle.• All online marketing and communication actions are increasingly being used as they have proven to be very cheap and effective in attracting visitors/tourists: web, display, social networks, etc. But until now, complete traceability, from the impact of the visit to the online channel to the visit itself, was not possible; all that could be done was to measure effectiveness in terms of leading them to online pages.WeOptimize allows a text message/WhatsApp/email channel to be opened, sending proximity messages to millions of residents and tourists who register without the need to install an app, although they can also integrate it with the use of push messages in apps, websites or screens in the municipality.It also automatically analyses the impact of a destination's communication campaigns, and provides tools to communicate with the customer in situ, providing them with the offers that are best adapted to their needs at the opportune moment and at the point of sale.
-
SEEKETING CAPACITY. CAPACITY CONTROL FOR BEACHES, SQUARES, STREETS AND EVENTS, PLUS COVID TRACING
Seeketing offers a real-time capacity control system based on Seeketing plug and play nodes, applicable to any open or closed, outdoor or indoor area. No limitations on installation, operation or camera costs. It meets all the Red.es requirements for tenders, and features a camera and optical element for self-calibration.Programmable alerts can be received, for example, when the programmed capacity is exceeded in any area (square, beach, park, etc.). They can optionally be displayed on screens at the entrance to the area/premises so that the public can have the peace of mind of knowing the safety conditions. It can also be integrated with web, app, messaging, and other options. Managers have a real-time web dashboard that updates capacity data every one or five minutes. The space can be divided into multiple zones or have a single dashboard with all areas/buildings/shops, and their capacity monitored for each zone. This information is also available through API- Webservices-FullRest.The system makes it possible to know whether the mobility of the general population, including those affected by Covid-19, is being correctly controlled (an analysis of more than 80% of the population). It enables unsuitable levels of crowding to be avoided in restricted areas in real time, and checks compliance with lockdowns. It allows the patient to be monitored (with their authorisation) via the points of interest where the Seeketing Nodes are installed, and to check possible contacts they may have had in large, overcrowded public spaces (such as metros, buses, commercial squares, etc.).This system is legal and compatible with the GDPR, unlike the Wi-Fi trackers that are being removed from all public spaces in Europe. It enables integration with medical recommendation systems (apps) and semi-automated medical tracking, helping stop the spread of the pandemic.
-
INFOPANEL AR
Thanks to augmented reality technology, the company has developed an innovative product: InfoPanel AR. This consists of turning a conventional physical information panel into a digital one with interactive, attractive content and a clear audiovisual and innovative focus.Cultural heritage spaces feature informative panels to teach visitors about heritage. This panel turns them into signs, and when these are scanned with a smartphone or tablet, the augmented reality content appears. This might be a character (with a hologram-style or more realistic-looking appearance) or another item (a 3D model, a 3D object, etc.) which provides information in a novel way.
-
VIRTUALISATION: 3D MODELLING AND PRINTING
Thanks to its wide experience, the Puntodis team is able to develop strategic plans adapted to the needs of any destination in order to create a fully accessible environment, as well as helping to subsequently implement it.Virtualisation involves transforming something real into a digital item through 3D modelling. It can display architecture at high levels of detail, which makes it look good and very attractive to visitors. They may consider a virtual tour of the monument itself with a 360º perspective.These files can be added to different web environments through digital 3D galleries.Through the use of the most advanced technology, they are able to create a resistant prototype that can safely be touched and which comes on fully customised accessible media.Moreover, it can be combined with other services, such as Map's Voice or Museum's Voice, to provide all the information in a range of attractive alternative formats.
-
TUR4ALL – ACCESSIBLE TOURISM FOR ALL
TUR4all, "Accessible tourism for all", is a collaborative platform created by PREDIF with the support of the Spanish Secretary of State for Tourism (R&D&I entrepreneur project) and Fundación Vodafone España. Its aim is to provide precise, accurate information on the accessibility of destinations' tourism resources, such as hotels, restaurants, museums, monuments, natural spaces, beaches, accessible transport, destinations and experiences, and more.It is available in 11 languages (Spanish, Catalan, Valencian, Galician, Basque, Portuguese, English, French, German, Italian and Mandarin Chinese) and its purpose is to provide people with accessibility needs with a greater degree of confidence in planning their holiday. In addition, it acts as a promotional channel for establishments and accessible tourist destinations.In terms of international development, it has been rolled out in Portugal and Germany through agreements made with Accessible Portugal and the German Tourist Office. The company is now working towards internationalisation in several countries around the world, such as Peru, Colombia, Argentina and India, where resources can already be accessed thanks to collaborations.On this platform, both users and experts can evaluate, rate and add comments on the accessibility of tourist establishments.Moreover, on the complementary Plan Your Journey website, TUR4all provides practical, useful information for planning a trip to different destinations, especially for people with accessibility needs.TUR4all is a reliable, accurate source of information about accessibility in destinations for the almost 200,000 users who visit every year.
-
SMART DATA PLATFORM
The solution offered is the creation of geoportals that connect visitors to the smart destination by providing real- time information. The goal of this solution is to transform data, obtained through technology platforms, into knowledge, to help decision-making in smart destinations.One example is a platform based on the development of a geoportal to monitor and view capacities in tourist spaces, which keeps visitors safe and provides them with information while at the same time providing smart data to the destination.The focus is on improving the visitor experience through access to tourist information that offers security and confidence in the tourism space to be visited. This information is displayed through a geoportal using a map as a communication tool between the connected tourist and the destination.The technology used is through a website that can be viewed correctly on mobile devices, since it is necessary to use the technology in a differentiated way given that the use of a website or a mobile phone may differ depending on the travel phase of the tourist:• In the inspiration and booking phase, the tourist predominantly browses on websites, so the website will focus on offering a general overview of the tourist destination where they can search for information about the area they want to visit.• In the experience phase, the tourist uses their mobile phone, so the GPS will pick up on the area they're in and they will receive information about the tourist spaces nearest to where they are. The web technology will adapt to the mobile to enhance their experience and make sure that it’s very simple and practical to use.• In the post-trip phase the tourist will be able to use both tools (website and app) to identify where they have been, sharing it on their social networks and looking for other similar places that offer them the same confidence and security.
-
DIGITAL TOURISM TREASURE HUNT
The general objective is to design and implement a digital tourism treasure hunt based on a destination's tourism resources through an itinerary for visitors.The specific aims are as follows:• Create a treasure hunt-style itinerary that encourages tourists and visitors to move between all the different resources• Create a theme and storyline based on the resources and the history of the destination which will serve as the basis for the itinerary• Represent the cultural, natural and ethnographic heritage of the destination• Boost traffic to the destination's tourism website• Encourage family tourismThe digital tourism treasure hunt provides support to the destination while energetically promoting its tourism resources and making them more well-known. All of this is achieved through geolocation (using online maps) and gamification techniques (web and mobile phone pages), combining actions in the physical environment (QR codes) and the digital world (digital games) as players have to physically move through the destination exploring its tourist resources.The benefits include brand impact, tourist promotion, increased average spending, a new promotion channel, data analysis and tourist mobility.The project consists of four stages:• An initial, pre-planning stage which involves the general digital tourist treasure hunt proposal, the involvement of the municipalities and/or the destination's resources and the design of the mechanics of the game.• A development stage in which the content and designs needed to create the flow of the game are developed, and a digital environment is created to be subsequently tested and validated.• A launch phase in which all the resources are integrated and the QR codes are created and placed in the different municipalities.• A final phase to measure the results, identifying the number of visits made to each municipality and/or destination resource.
-
INTEGRATED TOURISM EXPERIENCES
Connected tourists are at the heart of any action, and act like a node in an open system, receiving information about the destination and generating data for the destination, which then becomes more intelligent. The integrated tourism experience, in this multi-channel manner, is generated through four stages:1. Information: the main tourism resources to be shared are identified, key information is created about them in a range of formats (text, photos, videos, audio and 3D) and a narrative (storytelling) is developed linking them together.2. Geolocation: these resources are identified in the destination through online maps, organised in layers of themed information.3. Integration: the information is developed and integrated in its different formats - text (explanatory texts about the resources and the general narrative), photos (recent and old), illustrations and video images (promotional videos), audio guides (narrations of the texts), 3D models (digital recreations), virtual reality (360º photos), augmented reality, educational guides, mobile apps, websites, digital games, leaflets, signs, informative panels and QR codes.4. Datification: the tools needed to measure the consumption of information in different formats are created.These actions are always performed with sustainability in mind: all designs are created taking the economic development of local businesses into account in an environmentally friendly and socially equitable manner.This integrated tourist experience proposal offers global (the entire destination) or partial (tourist routes and/or resources) tourism development, with the aim of attracting visitors and tourists to learn more and plan their visit in their own way. The business concept is based on a work and service model.
-
OK LOCATED
The company aims to assist cities with digitalisation through a model of public-private collaboration, integrating the different players that live side by side from the perspective of a Smart Destination or City: residents, businesses, companies and city councils.Using Bluetooth digital signage, they have created an ambitious smart platform which is compatible anywhere in the world. This means that a change of apps for every change of location is unnecessary, and there are no issues related to mobile or GPS signals indoors.The objective is to reactivate the destination and revitalise tourism, events and commerce through digital signage. The technological platform, based on Bluetooth technology, features interactive information services needed by tourist or local resident users, such as:• Tourist information, beaches, monuments and culture• Promotion of local commerce, products and services• Information on cultural and leisure events in the city• Information on wine tourism and gastronomy• Information on routes, hiking paths, mountains and beaches.It includes several languages and works through Bluetooth technology and users' smartphones.It has a positive impact, reactivating and promoting tourism in the city and local trade through technology, boosting the economy and employment, and promoting tourist autonomy and consumption.It is quick, simple and cost-effective to implement. Currently, over 100 municipalities and more than 1,200 points of tourist interest in Spain have been digitalised and expansion in Latin America is now underway.It complies with the SDGs: economic growth, sustainable cities and responsible consumption. Solutions for EU, EDUSI, GDR, FEDER and Next Generation projects.The company won first prize for best technological initiative in Spain for boosting retail commerce in a rural environment awarded by the Ministry of Industry, Trade and Tourism, FEMP and Correos Labs, for introducing solutions for the development of economic and rural tourism while at the same time helping to meet several of the SDGs.