Items

• SMART LIGHTING
  This solution improves energy efficiency and generates savings as it allows lights to be fully controlled. It provides greater efficiency and control, and improved city quality through the adaptation of facilities and the use that is made of them. Moreover, these solutions reduce CO2 levels as they reduce light pollution. This system allows lighting systems to be controlled and monitored; lights can be turned on and off remotely, and light levels controlled. This not only improves energy efficiency; it also optimises maintenance task and facilities management, monitoring consumption and dealing with possible unjustified irregularities. The communication technology used is NB-IoT due to the small size of the data packets sent, the high concentration of nodes installed in cities and the systems' low energy consumption.
• CONSULTANCY SERVICES FOR SUSTAINABLE SMART DESTINATIONS
  Soluciones Turísticas has a lot of technical experience and knowledge in terms of providing services for destinations:• Developing master plans for Smart Tourism Destinations, aligning them with their strategic plans or developing them in parallel.• Developing sustainability plans for tourist destinations, aligning proposals alongside ad-hoc helplines.• Creating ICT and sustainability audits for leisure and tourism sector companies.• Technical assistance for structuring tourist experiences for destinations, and developing and marketing communication strategies.• Designing and opening product clubs, and providing technical assistance to facilitate the marketing and launch process.• Concept and viability studies for tourism and leisure sector projects.• Creating tourism project master plans.• Training plans for the launch of tourism experiences, and technical assistance for mentoring entrepreneurs.• Plans to add value to tourism experiences within the primary sector, including both public and private initiatives.
• TOUCH SCREEN TOURIST INFORMATION KIOSKS
  Solaria9 offer touch screen platforms developed especially for municipalities and tourism. Their service consists of unique, personalised content design for touch screen display totems for tourist information, which can be installed indoors or outdoors.They focus on user experience and interface design, ensuring that the system is intuitive and easy to use for any visitor, regardless of whether they have any technical knowledge or are used to using touch screens. Each project is tailored to the requirements of each municipality, and service and content updates are performed immediately from the data centre.Their totem displays are designed for intensive use, with ingress protection code IP65, anti-vandalism, automatic brightness control and the option to add extra hardware such as mobile phone charging points, a Wi-Fi hotspot and much more. Their projects are integrated with all the different kinds of sensors available, such as: proximity, lift and learn, temperature, air gesture, voice recognition, gender recognition and more.They provide all the hardware needed for digital projects, touch screen kiosks, LED screens, LCD screens and interactive smart boards, and have their own software to update and publish content. They also have a professional team consisting of two developers with expert knowledge of Intuiface, a graphic designer and a specialist in user interface (UI) design, user experience (UX) design and interaction design (IxD). They work from the cities of Ceuta and Malaga, sending and installing their devices across the whole country.They have designed a wide range of apps where their municipality can display, among other elements:• Places of interest• Tourist attractions• Regional events• Multimedia galleries• Weather reports• Transport• Out-of-hours chemists• News• Marketing• Cultural calendars• Surveys• Tourist routes• Gastronomy• Fairs and festivals• Craftwork• Emergency services• Advertisements• Complaints and suggestions
• SMARTVEL CHATBOT
  Through the Smartvel chatbot embedded in Facebook Messenger, users can access all the information on their destinations.This system processes over two million events a year that go though more than ten verification, enhancement and categorisation processes. All this content, which comes from more than 400 internet sources, is organised and categorised thanks to Smartvel's unique technology.Smartvel Chatbot:• Offers fast and up-to-date information on what's going on at destinations according to the needs of each traveller• Conversation and logic from predefined messages, totally adapted to each brand (programmed in non- natural language)• Interacts with customers 24/7 and enriches their experiences with useful and relevant content
• WEB DEVELOPMENT
  Experts in web development, web design, user experience and usability for large and small companies. Their digital expertise is applied to goals and budgets to create a value proposition that helps destinations to achieve their objectives. Whether it's a website created from scratch, or the commercialisation of an existing website, they have solutions that can be tailored to every need. They have experience with both in-house projects and external projects, and have been running a leading tourism web platform since 2011. The company provides 360º solutions, and is able to cover the entire service flow.
• SMART OCCUPANCY
  The SmartOccupancy solution by Checkpoint provides real- time visibility of occupancy levels permitting the automatic management of capacity levels in an establishment. Thanks to a traffic light installed in the entrance, controlling the queues can be avoided. In addition, it allows employees to be alerted in real time when occupancy approaches maximum capacity, so they can take appropriate action. SmartOccupancy is a simple, customisable solution that combines VisiPlus 3D, an accurate people counter, with the online HALO data platform. Statistical reports in the cloud enable central offices or store managers to: Visualise and analyse the daily/weekly number of customers in each of their establishments. Monitor compliance with established capacity limits. Modify those limits remotely. Colour-coded real-time alerts allow quick and efficient detection when the occupancy limit is being approached or exceeded. SmartOccupancy is a solution recognised by: Healing Solutions Tourism challenge (UNWTO).
• TOURISM CHATBOT
  Chatbot design and development Study of dialogue and natural language processing: Study of the process to be automated and design of the conversation schema. Design of the Natural Language Processing that will govern communications between bot and human. Design of the rules and regulations that define the behaviour of the chatbot. Design of the dialogue semantics and tone of message according to the platform. Bot coaching Learning and improvement of the AI: Recurring analysis of dialogue between bot and human. Study of specific answers. Optimisation and improvement of the system through new rules and vocabulary. Continuous improvement of the customer experience.
• SMART SECURITY IN TOURIST SPACES THROUGH ARTIFICIAL VISION
  Smart security system based on video cameras that incorporate artificial vision algorithms for the automatic detection of incidents, such as entry or exit from an unauthorised area, loitering, abandoned and/or stolen objects, people running, exceeding the maximum permitted capacity, etc. The alerts generated by the smart cameras are sent to a physical control centre, and/or to mobile devices such as smartphones or tablets, which makes the job of security managers easier, and improves response times. The system enables real-time response through voice messages, door opening or lighting management.
• IMPROVEMENT OF ROAD SAFETY IN TOURIST DESTINATIONS THROUGH ARTIFICIAL VISION
  Road safety analysis system in tourist destinations based on video cameras that incorporate artificial vision algorithms for the automatic detection of traffic incidents that may pose a risk to pedestrians and drivers, and the city's infrastructure. All these incidents will be sent as alarms to a physical control centre, and/ or to mobile devices such as smartphones or tablets, which facilitates the work of traffic managers, and improves response times. The data can also be integrated into city platforms or tourism CRM. The system facilitates real-time response through voice messages, activation of light signs, or management of information panels. Automatic violation detection: Driving in the wrong direction. Access to restricted area. U-turn not allowed. Change of direction not allowed. Parking in drop-off area. Jumping a red light. Not respecting a Stop sign. Improvement of road safety: High speed travel. Detection of pedestrians on the road. Detection of cyclists at intersections. Detection of vehicles in pedestrian areas.
• CONTROL OF CAPACITY IN TOURIST SPACES THROUGH ARTIFICIAL VISION
  Smart capacity control system based on video cameras that incorporate artificial vision algorithms to count people who cross a virtual line or who remain in a certain area or zone, either in a building or in an outdoor space. The capacity information generated by the smart cameras is sent to a physical control centre, and/or to mobile devices such as smartphones or tablets, for easier work of facility managers and improved response times. The data can also be integrated into city platforms or tourism CRM. The system facilitates real-time response through voice messages, door opening/closing or management of information panels. Bosch's solution makes it possible to apply a privacy filter at source, i.e. in the camera itself, before the image is sent or stored, thus guaranteeing the compliance with personal data protection legislation. Intended for: Conference and congress centres. Historical and religious buildings. Shopping and leisure centres. Museums, cultural venues. Stations, ports, airports. Other features: Quantification of pedestrian flows. Crowd detection. Occupation of evacuation routes. Detection of people running.
• CORPORATE AND INSTITUTIONAL VIDEOS
  They produce promotional videos for institutions and businesses. They intersperse beautiful images taken with a drone with images taken with a fixed camera to give more agility to the videos. They record in 4K, with the latest equipment and qualified pilots. Videos with music and header. Voiced by professionals. With the images of the promotional video, they create specific short videos for promotion on social media.
• TOURISM GEOPORTAL AND GEOGRAPHIC INFORMATION MANAGEMENT PLATFORM
  GvSIG Online, municipal platform for geographic information management. Tourist geoportals and much more. All the studies show that more than 80% of the information handled by a municipality has a geographical component. The municipal reality is manifested in the territory. Therefore, tools for geographic information management will result in optimised management in any municipality. gvSIG Online is the ideal solution for territory management, a solution that can be applied to practically all the areas of local government: tourism, town planning, environment, etc. The platform makes it possible to easily catalogue, locate and share information through web map viewers (called geoportals), both internally (restricted access information) and with citizens. Thanks to its licence to use it has no limitations, so you can generate as many geoportals as you would like. It is implemented in organisations around the world, from city councils to supranational entities. This solution, technically called Spatial Data Infrastructure (IDE), is also a basic infrastructure for the implementation of a Smart City, and can be integrated with other municipal systems or platforms, such as the file manager. Also, it facilitates compliance with the European Directive INSPIRE and LISIGE, its transposition into Spanish legislation; both pieces of legislation refer to access to public geographic information. The solution includes gvSIG Mapps, an app for geopositioned data collection in the field, which works online and offline, fully integrated with the Spatial Data Infrastructure.
• APP&TOWN MUSEUM
  Accessible communication system that provides information about the objects in an exhibition while guiding the experience. App&Town Museum includes: A content management system (CMS). A web application to manage users and beacons and create itineraries. A mobile application where users receive personalised information about the objects on display, their surroundings and directions. Bluetooth beacons to identify locations and objects.
• DEVELOPMENT OF VIRTUAL IMMERSIVE CONTENT
  Anova IT Consulting works on the conceptualisation, creation and development of 360º videos for virtual glasses and mobile phones, adapting the content to the needs of each customer and each objective. Likewise, it uses video gaming technology to generate the spaces where the immersive content is projected. 360º videos, also known as immersive videos or spherical videos, are video recordings where a view in every direction is recorded at the same time, shot using an omnidirectional camera or a collection of cameras. During playback on normal flat display the viewer has control of the viewing direction like a panorama. VR videos and immersive virtual reality achieve a greater impact on your customers, as this experience allows you to virtually reproduce real-world conditions in different business processes such as training, selling services, predicting consumer behaviour, demonstrations of product manufacturing processes for international fairs, events or congresses.
• AVISA APPLICATION: MOBILE APP FOR CITIZEN PARTICIPATION FOR REPORTING URBAN ISSUES
  Anova IT Consulting has developed Avisa, a mobile app that helps citizens participate in communicating incidents to the town council. Avisa is an app that facilitates citizen participation in reporting issues to the council via their smartphone. It allows them to easily report issues such as broken street lights, potholes or full litter bins. In less than one minute, users can indicate the type of issue and add a photo of the incident, which is logged and geolocated. Avisa automatically locates the incident on the city map, automatically transferring it directly to the corresponding councillors and departments in the town council so it can be resolved. Avisa thereby provides a single channel for reporting issues, which reduces the costs associated with their management. Goals: Foster active citizen participation in improving municipal management. Achieve unified incident management from a single online control panel that can be accessed from any device with the necessary permits, Automate internal incident management processes in the council. Develop a historic record of incidents geolocated and classified according to type and importance, which allows the local council to: Prioritise improvement actions. Conduct periodic analyses on the progress of the number and types of incidents, thus facilitating decision-making.
• AMADEUS DIGITAL ADVERTISING
  Amadeus media is the leading data-based digital advertising platform, with extraordinary experience in programmatic advertising, and in managing campaigns in all its phases (end- to-end solution). Amadeus media helps tourist destinations to successfully reach and convert millions of travellers, and is supported by Amadeus experts, specialists in the online agencies market, airlines, metasearch specialists, and the entire chain of value of the trip. There are different advertising channels through which Amadeus media can impact what we call the ideal traveller, the one that the destination wants to attract: Display campaigns: thanks to the vast network of Premium Publishers and private advertising agreements, they make sure that content is shown only to relevant users, according to the established segmentation criteria. Social media campaigns: campaigns on social media enable segmenting based on sociodemographic criteria. Amadeus Media adds an additional value to these criteria, the intent: the campaign is shown to travellers with the profiles defined by the destination who have searched for a trip in the last 60 days. Video campaigns: channel that is increasingly used for travel inspiration, both in branding campaigns and on social media. Video is an essential component that Amadeus media proposes to destinations. B2B campaigns in travel agencies: thanks to its exclusive agreements, Amadeus can run campaigns in more than 100,000 travel agencies across 195 countries around the world. It is a unique channel to impact one of the most influential channels for travellers when they choose a destination.
• AMADEUS DMI DATA
  Amadeus DMI Data is a constantly evolving group of products and services based on the next generation of Big Data technology and the most detailed global data set available on the market. It is designed with the goal of helping Tourist Offices to access real, updated and detailed information, on which they can base their strategic and tactical decisions for sustained management. The suite of solutions integrates the most relevant Amadeus Travel Intelligence data sets. Thanks to Amadeus' position as a global market leader, these together account for hundreds of millions of annual air transactions: Travel searches performed in Amadeus online agencies. Demand, the travel dates and the duration of the trip sought. Reservations made in Travel Agencies of the main GDS (Amadeus + Saber + Travelport). What reservations have been made, the travel dates and the trip length. Offer of air capacity. The seats that the airlines are going to put on the market in the next 12 months. Traffic to a destination: estimation of travellers between different cities of origin and destination. estimated arrival of travellers in the next 6 months to a destination.
• ACCESSCITY PROJECT
  ACCESSCITY offers diagnosis and analysis of the urban environment from three perspectives: universal accessibility, the feminist perspective and citizen participation. For the technical analysis of the environment, a proprietary technological tool for data digitalisation; current European, state and regional regulations on universal accessibility are taken as criteria. Physical, social and functional aspects of the environment are analysed. This tool can be an excellent way to invest in a high quality tourism that is accessible, and also available to everybody, as it allows the status of the town to be checked to see whether it breaks the accessibility chain in routes to tourist destinations of interest. In addition, ACCESSCITY involves the target groups in its projects. ACCESSCITY offers three types of services: Diagnosis and analysis of areas to extract tourist routes likely to be suitable in the short/medium term, following the recommendations and good practices set forth in the report as a result of the analysis. Diagnosis and analysis of tourist routes already established in order to make them suitable in the short/medium term, following the recommendations and good practices set forth in the report as a result of the analysis. Universal accessibility analysis of any party or event in the urban environment to provide recommendations in order to make it inclusive and safe and adapt it so that it can be enjoyed by all people on equal terms.
• TOURISM INTELLIGENCE PLATFORM
  Tool that collects, filters, analyses and represents all the tourist information captured from online tourist media and portals (Big Data), market research in the Tourism area, information from sensors and totem displays used to determine the tourist flow of a specific tourist destination, among other aspects. The methodology used in this platform is Big Data for processing large volumes of data, automated models based on machine learning mathematical algorithms, such as regression algorithms, based on neural networks, cluster analysis, decision tree, on Bayesian networks and on PCA (Principal Component Analysis) – for a structural analysis and various predictions. Finally, the design of Dynamic Reports in Microsoft Power BI, to show all the data from both the media specified and the algorithms used. All the functionalities are in real time: Analysis of the tourist offerings and performance. Analysis of occupancy in tourist establishments, and progress. Analysis of bookings managed by categories and number of occupied and available places, and progress. Analysis of the weekly tourist demand by tourist segment, and progress. Amount of tourist concentration, and progress. Analysis of traveller opinions by holiday period, and progress. Monthly analysis of the employability of the tourism sector, and progress. Comparison of searches and arrivals according to transport, and progress. Comparison of searches for housing and tourist bookings, and progress. Comparison of searches for tourist places/segments, real tourist concentration, reservations, and progress. Tourism forecast, and progress.
• MARKET RESEARCH IN TOURIST DESTINATIONS
  In order to learn more about the market of each tourist destination, AcciónMK carries out market research so that tourist destinations know their market perfectly: Identify the profile of each current and potential customer, find out what their needs are, how much they are willing to pay, how they see the product or service, and analyse what differentiates the product/service from the competition. AcciónMK intends to carry out a promotional campaign for any destination, before carrying out market research to identify a  better location, the customer's profile or their expectations. The chances of success are thus greater.
• DIGITALISATION OF PROMOTIONAL TOURIST MATERIAL
  AcciónMK takes over digitalising the main information brochures of the tourist destinations used to inform potential tourists. The main action is the design and application of new covers and back covers for informative brochures, etc. Their goals are to: Redesign each of the elements in order to create a unified, coherent graphic style linked to the destination's graphic line. Digitalise each of the media, faithfully maintaining the design, layout and content of each one to facilitate and optimise their use.
• SMART TOURISM DESTINATION MANAGEMENT SYSTEMS AND SMART DESTINATION MASTER PLAN
  Technical assistance for the development and implementation of management systems for Smart Destinations according to the UNE 178501 standard. The following activities are carried out: Initial diagnostic. Assessment of the destination's compliance with requirements of the UNE 178501 standard, establishing the bases for the development of the corresponding Smart Destination Master Plan. Creation of documentation. Preparation of the documentation required by the UNE 178501 standard. In this phase, the Smart Destination strategy is defined in the 5 axes: Governance, Innovation, Technology, Sustainability and Accessibility. Technical assistance in implementing the requirements of the UNE 178501 standard at the destination. Internal audit to assess the destination's degree of adaptation to the requirements of the UNE 178501 standard. Technical assistance during auditing by the certification entity, with proposals for corrective actions required for certification.
• VISIT EXPERIENCE
  YBVR develops immersive experiences over the internet, offering:• Production of 360º, high-quality video (up to 8K-60fps), both live and recorded, enriched with real-time data, dynamic graphics, conventional video and high fidelity audio• Its internet-based video distribution platform maximises quality, reducing the bandwidth needed Totally scalable to respond to the needs of all audiences• Immersive apps to convert access to the content into an immersive experience, for mobile devices, tablets, PCs and above all, virtual reality glasses. With instant camera change and multi-screen menu (control room).Especially designed for the tourism environment, it offers VISIT Experience, which in addition to the use of its technology, offers tourist destinations the possibility to create virtual tickets, opening the doors of their experience to the digital world, both with on-demand content and the broadcasting of live events.• Fully integrable with its ticketing platforms• Enables the sale of tickets to visitors who travel virtually from the USA, Korea or any part of the world• Opens up a new line of income, mitigating the impact of Covid-19 and with great potential for future development.
• IBEAKEN
  iBeaken is an interactive cloud product that displays information about a resource of interest (a work of art, monument, sculpture, building, archaeological site, church, etc.) through any smartphone and in the language the user selects. iBeaken is first and foremost a storyteller, which enables its users to learn about the history behind any resource, both tangible and intangible, with interesting details and anecdotes. It works both indoors and outdoors, and on any device that has a web browser.The platform has a powerful content manager that allows content relating to the resource to be efficiently created, added and modified. Its simple and effective design focuses on the content, helping visitors to quickly get used to using it. The template can be customised, allowing clients to upload their own corporate colours, logo and icons to the map.Its panels (with a 10-year warranty and a novel method of fixing digital images using a high-pressure process) come equipped with an NFC antenna and a QR code to provide immediate access to information about the resource.iBeaken continuously improves the system to make it simpler and more user-friendly for its clients and users.
• WELIGHT SMART LIGHTING
  WeLight Smart Lighting improves the quality and efficiency of public lighting, ensuring a more efficient service and a better user experience. Integrating new technologies in the public lighting infrastructure has the potential to generate savings, optimise processes and facilitate improved decision making. It establishes a base for the implementation of a smart digital platform to manage other city services, a step towards becoming a Smart City.WeLight monitors and controls the public lighting infrastructure, detecting irregularities in consumption or operational malfunctions, as well as compiling consumption and savings reports. The system helps managers to prepare inventories and carry out both preventative and corrective maintenance. This solution not only guarantees energy efficiency but is also key for public and traffic safety. Remotely managed lighting, along with the integration of devices like artificial vision cameras and influx or noise sensors, form a smart security system for public safety and security agencies. Likewise, remote management of lights with colour variations can be used for adaptive decorative lighting and tourism. It is an end-to-end solution for optimal service, made up of IoT devices such as Unigate or Actis, as well as the complete WeLight software platform.The solution allows for several distribution models: Remote management at the top of the electrical panel (control panel and circuits) and point-to-point remote management, both of which are compatible with conventional and LED lamps, or through wireless LPWA or PLC communications. In addition, system distribution is made easy and agile using a mobile application. WeLight uses multi-operator SIMs, ensuring high quality network connection and coverage. Security measures are implemented in both hardware and software (VPNs, SSL certificates, etc.) so that all information can be securely transferred online. WeLight is a flexible modular solution with multiple configuration and distribution options using a software as a service (SaaS) or under licence.