Items

• IVIEWPOINT
  iViewPoint is a technological product to promote destinations through showcasing their viewpoints. A technological panoramic table gives visitors access to exclusive content about the most noteworthy cultural heritage from their mobile phones (website, QR or NFC) through rich text and multimedia content, and encourages them to share the experience on social media.The company locates and describes the cultural resources that can be seen from each viewpoint, creating rich content in various languages and formats (photos, 360º videos, audio, texts, drone footage, etc.).
• WIONGO SMARTWIFI / DESTINATION CRM / CONTROL OF CAPACITY AND MOBILITY FLOWS
  The overall objective of the WIONGO project is to transform any tourism destination through the inclusion of the municipality in WIONGO's Nationwide Smart Destination Roll Out, which includes the design of the smart destination project, installation and deployment of the free municipal smart Wi-Fi network - the technological base/platform - its maintenance and management and the integration of IoT/ big data/mobile marketing services, making the project sustainable from day one, thanks to sponsorship agreements with third parties. The key objectives of WIONGO are:• To analyse: manage and exploit deployments of Wi-Fi and IoT infrastructures in tourism destinations, obtaining real- time analytics of urban mobility• To learn: obtain complete visibility of the tourist's route through audience analysis based on Wi-Fi and IoT, without the user even connecting to the internet and/or, if they do connect, obtain a complete demographic and interest profile thanks to interaction with social networks and/or Facebook/Google services, discovering behaviour patterns that lead to new business opportunities and allow the tourism strategy to be redefined• To predict: connect the digital world to the physical world and analyse loyalty data based on Wi-Fi, together with survey data, gamification, augmented reality and/or contextual marketing campaigns provided by the interconnection with the Wi-Fi network• To influence: influence tourist behaviour thanks to the exclusive communication channel that provides interconnection with the Wi-Fi network and the processing of information obtained (the destination's CRM), allowing subsequent push and/or text, WhatsApp, Facebook Messenger, etc.messages and/or email marketing, all in strict compliance with the latest GDPR regulations
• WESAVE ENERGY EFFICIENCY
  WeSave is a robust and flexible solution designed to become a monitoring point for all kinds of environments. It is able to incorporate a wide range of sensors that enable all types of parameters of interest that affect energy performance to be monitored.The network's architecture, based on IP communications, is multi-protocol and allows information to be centralised in a simple and transparent way. Furthermore, its open architecture makes it compatible with already installed systems and allows the future addition of new elements or systems.WeSave can integrate several sensors such as:• People counting to correlate the information with the energy consumption of a certain place• Motion sensors to detect tampering or theft• Environmental sensors (temperature, humidity, etc.)The architecture of WeSave is composed by the following components: WeSave Manager, the software tool that tracks the energy monitoring and analyses the data collected, the equipment for energy monitoring in the installation and the communication systems.The system is mounted on a building or facility's electrical panels and includes a Unigate control system, the measurement units that are going to be controlled and external sensors.The solution is normally implemented in the cloud. For communications, it uses any of the customer's existing networks (Wi-Fi, Ethernet), using the Internet connection or GPRS in case they want to become independent from pre- existing installations. In any case, the solution is compatible with any type of communications.
• QUAMTRA SMART WASTE MANAGEMENT
  Quamtra Smart Waste Management is the ideal solution for cities looking to adapt the collection of solid urban waste to meet the needs of local residents. The solution provides knowledge on the status of the garbage bins, allowing for more efficient collection. The solution moves municipalities away from a reactive, static collection model based on historical values towards a more proactive and innovative method. Quamtra measures and transmits the status or fill level of each bin, allowing for more efficient planning by only collecting full or nearly full bins.The IoT solution proposed by Quamtra Smart Waste Management is based on smart devices (the Q and MiniQ Sensors) installed inside waste bins. These sensors constantly measure the fill level using a measurement module based on ultrasound. In the same way, the sensors collect parameters such as the bins' interior temperature, tilt, movement and even location.The information collected by these sensors is sent to a software platform that compiles, conveniently displays, and analyses the data. The platform creates multiple reports and alerts that allow for agile analysis and decision making by responsible parties.Quamtra sensors are compatible with all currently available waste container models.
• VISITOR EXPERIENCE AND DESTINATION TOURISM REPUTATION MONITOR
  A bespoke service for each destination, which consists of implementing a system for monitoring, handling and visualising thousands of online opinions and ratings produced by tourists on relevant sources (OTAs, search engines and review communities), directly linked to the key areas of governance, innovation and knowledge.It has been implemented and adapted to all types of destinations and sectors, including several destinations within the Smart Destinations Network, with a focus on:1. Customer experience:The iRON® online reputation index, divided into:• Sectors (accommodation, restaurants and attractions at the destination)• Products (culture, nature, leisure, gastronomy, activities, shopping, etc.)• Time periods (comparative with previous years, months, days)• Territories (regions, provinces, districts, cities or by micro- segmented areas of the municipality)• Source markets (national vs. foreign, mature markets, emerging markets)• Type of customer (families, couples, groups, individuals)• Type of service (accommodation category, gastronomic club, etc.)• Cross-segmentation of destination-tailored indicators on a detailed interactive dashboard2. Perception of Covid-19 safety precautions:A module specifically designed to understand and improve visitor perception of the health precautions in place at hotels and other types of tourist accommodation, restaurants, on tourist activities and at cultural and natural attractions in the destination, through a combination of:• AI techniques to identify semantic content and categorise feelings• Further expert human analysis to correctly interpret results and design improvement actions Together with the generation of said knowledge to improve a municipality or destination's competitiveness and sustainability within the tourism sector, emphasis is also placed on the design of actions to transfer the results to all the agents within the sector in order to implement competitive improvements (interactive dashboards, ad-hoc reports, workshops, etc.).
• VIDEOENPLAY
  A dynamic Digital Signage management system that provides total control over the advertising content or internal communication. It allows the streaming of videos, images, HTML and live video to all types of devices: screens, video- mapping projections, totem displays, touch screen panels or custom games.Each screen is managed individually with the ability to broadcast media at each point of sale. Content management and updating is performed remotely and allows the information sent to each device to be segmented, also controlling the switching on and off of the devices.The advantages of VideoEnPlay include:• An exclusive audiovisual channel for the network of shops or communication points• Centralised control of the entire channel with a single control point for all content, promotions, language, establishments, etc.• Diversity of formats and sizes of screens and devices From 7" tablets to large projections and installations of all kinds (video mapping, holograms, display cases, interactive tables and floors, etc.)• Content hierarchy according to its location by country, region, province, city, establishment Three levels of content management: device > area > general• Secure information management systems All content is downloaded to devices, so even without an internet connection, they have content to play• The option to live stream events through all the screens• Geolocated content for mobile screen systems or installations.
• SENSITIVESPACE
  A tool that can turn any space into an interactive space. It allows precise management of which events to launch and which elements to interact with. It permits users to communicate with lights, projectors and other computers and generate spaces and sound or video elements simply by approaching them. Its accuracy allows users to control where in the space, or at what distance, different events from a presentation are triggered.It is ideal for meeting rooms and events at which users innovatively manage presentation times.Sensitivespace allows users to set up a room in less than five minutes, and manage content remotely from VideoEnPlay, its Digital Signage app.
• TOURIST DEMAND ANTICIPATION: OCCUPANCY RATE
  The predicted occupancy indicator for hotels and tourist apartments provides hotel with forecast data. This means they can obtain past, present and future data and make decisions well in advance:• Anticipating high demand and controlling capacities• Preparing city services in line with the number of tourists• Scheduling events in accordance with demand• Organising activities on dates with low demand to encourage more tourism• Launching capture or image campaigns when they are really needed• Providing the media with interesting data in advance
• EXPERIENCES HUB
  Its mission is to make small local companies more visible, boosting the region's sustainability, and adding value to the location. This process includes the digital transformation of small local businesses through six key areas:1. Identifying the destination's unique tourism offer in collaboration with public and private agents and creating a regional storytelling narrative2. Training all stakeholders in the region (public and private) on traveller trends, similar tourist models and implementing the “host” concept3. Co-creating the tourism product, actively involving tour operators in the area with the aim of giving local tourism a reinvigorating economic boost 4. Organising, promoting and sharing both the current and the newly created tourism offer through a specific action plan5. Digitally transforming the whole value chain, especially complementary products6. Marketing through multiple sales channels, both those within its business group and through third-party agreements, including connectivity to GDS via own API and distribution through OTAsThe model proposes regional tourism planning based on the strategic plans already available in the destination. The digitalisation process is key, and is achieved through own technology and customised mentoring with each operator. Processes are simplified by the implementation of a GDS which, through its own API, provides access to OTAs. The operator must indicate availability of dates and quotas. Its booking team will work the sales back office to provide service to travellers, operating as the destination's central reservations department. The solution includes mobile technology with secure payment service. As an Experiences Hub, travellers will receive loyalty and cross-selling proposals, and suppliers will be able to receive special requests.
• LOOKISH SPAIN 360º VIRTUAL REALITY TOURIST GUIDE WITH INTERACTIVE MAP
  LOOKISH SPAIN is the world's first tourist guide to use 360º virtual reality, including interactive maps. Using 360º photography, it creates a photographic report of the points of interest or tourism businesses, and creates a virtual tour for each one.The app, which scarcely occupies 10 MB of disk space, is downloaded in under two minutes and provides all the necessary information on any destination and its tourism businesses.It is available for any mobile platform, iOS or android. The tours included are compatible with virtual reality glasses.The app enables the creation of efficient routes, selecting the points to visit and even links for booking and purchasing admission tickets from the tourism point or business. It also acts as a guide during the trip via Google Maps, and allows the user to comment on their experience and share it on any social network, messaging service or via email.
• 360º VR AUDIOVISUALS TO PROMOTE, DIGITISE AND MAKE THE DESTINATION MORE ACCESSIBLE AND SUSTAINABLE WITH LOOKISH TRAVEL GUIDE.
  TOURISTINNOVATION360, S.L. creates all kinds of audiovisuals to promote any destination: 360º panoramas, virtual tours compatible with VR, 360º videos, all kinds of promotional videos, high-quality 2D photography, etc.They specialise in drone flights, audio guides, video guides, sign language video guides, producing audio guides and texts, translating texts into different languages and more, as well as in IT, especially website and app design.The audiovisual content can be included on websites, blogs, social media, digital posters, etc.
• GESTUR
  gesTUR is a tourist management app that is both modular and customisable. It is aimed first and foremost at tourist information offices and destination management bodies.gesTUR is formed of the following modules:• Module 1. Booking management and visitor capacity control, with the option to integrate a payment gateway• Module 2. Query and visitor management• Module 3. Management of shifts, time off, work schedules, attendance and holiday schedules• Module 4. Document manager - a multimedia repository• Module 5. Storage manager• Module 6. Corporate:  ▪ Private chat  ▪ News wall
• HI+CARD
  hi+Card is a mobile app that enables users to upload their medical information (illnesses, treatments, allergies, etc.). It also allows them to include and manage all types of health certificates and records (vaccinations and PCRs). Therefore, the application becomes a true Digital Health Passport, covering a long-awaited need for travellers to have the peace of mind that comes with securely storing their medical data. In the event of an emergency anywhere in the world, hi+Card allows users to access their data to provide information to medical teams anywhere, and at any time, even in a multilingual format if required.It is not possible to use hi+Card to create false profiles or manipulate medical records. Users ask these entities to store information directly in their profiles, in an encrypted and secure way, using blockchain technology. Specifically, it is based on a blockchain platform, fully in accordance with the most demanding EU regulations on data protection. The system ensures anonymity throughout the process and allows multi-level access to information, so the traveller has control over their medical data at all times (when, where and for how long).In addition, hi+Card has made a commitment to the United Nations Sustainable Development Goals. It will allocate part of its profits to the creation of a special fund to finance international vaccination campaigns, wherever necessary, and medical research.
• URBAN TOTEM DISPLAYS
  Customisable totem displays designed for outdoor environments, which include an extremely bright screen and a user panel on the side. They have a range of uses, such as creating augmented reality experiences.This solution has a high visual impact and allows city councils to publish information of interest for local residents.
• SMART WATER METERING
  This is an end-to-end meter reading solution that allows water companies to collect users' water consumption readings remotely, leading to precise billing and more sustainable water management.It also allows smart meters to be monitored and managed remotely, and therefore equipment malfunctions can be detected, and reading settings can be configured in line with customer needs. The main features of the solution are:• Flexibility• Centralised management• Openness• End-to-end security• Scalability• Implementation in hostile environments• Battery life is over 10 years• Certified
• SMART PARKING
  Indoor and outdoor parking solutions in cities that guide users to free spaces quickly and easily. This helps reduce congestion and lower pollution while increasing driver and citizen satisfaction. It:• Reduces the time people spend looking for a parking space and the stress this entails• Reduces the number of traffic accidents• Helps citizens to better plan their trips• Regulates traffic flows, reducing congestion in the city centre by up to 20%• Reduces pollution and related noise• Helps promote alternative forms of transport• Improves quality of life and the city's image• Increases citizen satisfaction• Provides a mobility plan based on real data• Avoids the construction of new parking areas by optimising the existing space• Is part of being a Smart City and increases the visibility of the actions implemented• Stimulates local business.
• SHIFT MANAGER
  A comprehensive solution that manages appointments and services in establishments, and provides full control over customer service.The time slot appointment manager allows customers to make an appointment for the services on offer via a website or mobile app. This service can be used without the need for any additional hardware. The customer will arrive at the office with the appointment on their mobile device, and customer service agents will be able to manage it using a mobile device, laptop or desktop computer.If clients wish, a ticket machine can be included, which can either interact with mobile devices and print appointment tickets, or function in a more traditional way, letting users choose options on the machine when they arrive and receive their ticket.Time slot manager functions include full control over flows, working out wait times and service times, freezing time slots, sending customers to other customer service points, etc.
• CAPACITY CONTROL
  Different technologies (mostly video cameras, Wi-Fi sensors and Bluetooth sensors) provide metrics and data about visitors: location, time, socio-demographic profile, mobility analysis and time spent in each area, among other parameters.
• CENTRAL AREA ACCESS CONTROL
  A system to count vehicles and control crowding within a designated area (the central area of a city is recommended), differentiating between direction of passage and registering the number of vehicles that pass by in one direction or the other (bi-directional counting). The sensor (camera) analyses images in real time, and extracts counting information through calculation algorithms. It is also able to read number plates.With this solution, it is possible to manage traffic more effectively and efficiently, as well as determining which roads or trajectories are the most crowded.
• DIGITAL CONTENT
  Digital content is a mix of technological solutions that will allow the digital transformation of a space through content. The solution allows communication channels to be created to issue the content organisations want to share on screens located in any space. This is an efficient, dynamic way to communicate with the target audience and provide up-to-date information in a centralised, quick and simple manner, while also enhancing the brand image and promoting products, services and information of interest.They can also manage the whole experience, installing the hardware - whether touch screens, video walls, LED screens, projectors, augmented reality or another option - as well as designing the digital content, offering a complete E2E solution.
• NOISE QUALITY
  An independent, wireless sound sensor to measure noise levels in a city, whether resulting from nightlife or urban or motorway traffic.
• INCLUSIVE CULTURAL MEDIATION SOLUTIONS
  The designers at Tactile Studio are 2D and 3D digital modellers who are highly skilled at working with shapes and tactile capacities. They use state-of-the-art machinery to achieve meticulous hand-finishes, tried and tested by people with disabilities, in order to guarantee their safety, robustness and durability.After the conception and visualisation phase 3D renderings and prototypes are made to produce the different tactile, olfactory, audible and visual objects and elements which could be boards, drawings, volumes, models, sculptures and environments. They create multi-sensory interactive stations and incorporate innovative technology, from one piece to complete itineraries to deliver memorable, user-centred museography experiences.The products and services they offer include: • 2D design Tactile drawings • Tactile boards and maps• Organic 3D modelling architectural models• Large format 3D production (3D printing + laser cutting + hand finished)• Artistic replicas, sculpting, carving• Multi-sensory paths/routes• Hybrid interactive installations (+ augmented reality)• Apps and audio-tours• Atmospheric interactive installations (landscape models + projection)• Consulting on inclusive mediation and museography• Consulting on accessibility management in nature and cultural tourism• Studies of visitor behaviour and user experience• Covid-19 solutions Disinfection device with colour and aroma options• Support for institutions in the management of the Covid-19 situation, and interactive mediation.
• PARK4DIS
  Cross-sectional and interurban platform for management of and access to the location of reserved spaces and other parking spaces designated for drivers with reduced mobility, as well as municipal regulations summarised in an accessible way. The aim is to facilitate the movement of the over 450,000 users with a European Disability Card in Spain (over 5 million across Europe), giving them greater freedom and autonomy, and helping them find a parking space near their destination.The social side of the project is called Park4Dis People, a website/app that allows disabled users with European Disability Cards to:• Check the location of parking spaces for people with reduced mobility (PRM)• Check local regulations about other permitted parking areas• Select a PRM parking space near their destination and be guided to it by the system• Inform authorities about any issues (parking spaces being improperly used, difficulties exiting in their cars, etc.)• Suggest new PRM parking spaces• Reserve a PRM parking space They also solve problems for city councils and tourist boards through Park4Dis Admin, a set of asset management tools that permits compliance with national and regional laws, and improves PRM user experiences.
• TRIP PLANNER
  Smartvel's Trip Planner is the definitive solution for traveller inspiration and planning.Inspire travellers with a comprehensive multi-device, multilingual and personalised travel guide that includes up-to-date content from all destinations to help them get the most out of their experience.This solution allows the end user to discover a whole host of things to do during their stay in a given destination according to travel dates and preferences. Trip Planner as a multi-device, multi-language interface and is fully customisable for each user and permits the inclusion of services and agreements.A technology based on Big Data and Machine LearningIt is developed with its own technology based on Big Data and Machine Learning that, by using hundreds of sources of information, is able to efficiently compile all the content about what to do in destinations: places of interest, events, concerts, fairs, restaurants, tours, activities, etc. From all this data already reviewed, categorised, translated and geolocated, different solutions have been created so that their clients, the leading companies of the tourism industry, can improve points of contact or interactions with travellers or their own customers.Its characteristics include:• A complete travel guide for customers• Relevant and up-to-date information for all destinations• Cultural and leisure agenda with geopositioned elements• Includes personalised content layers: recommendations, tours, third-party agreements, etc.• User features such as filtering by location, categories and travel dates, selecting own itineraries, being inspired with recommended plans, etc.• Simple and intuitive user navigation• Automatic version updates.
• SIGO INCIDENTS
  The main objective of the SiGO incident platform is to centralise all the information related to the maintenance of the city with the aim of making it more efficient, and also to be able to oversee the service providers more effectively.The high economic and staff investment that is made annually in keeping in the best conditions the city requires the best tools for control and control optimisation of services.It wants to equip both the city council and all the agents involved with the best technological tools to make maintenance as efficient as possible, reducing the response times and costs.SiGO Incidents streamlines the management of incidents, integrating all the agents in a single platform that is accessible from anywhere and with any device with an internet connection.It facilitates the management of the different municipal services, both internally and with the concessionary contracts of the different services, as well as the relationship with the citizen both for the reception of incidents and for managing feedback. It also enables all the associated document management, in a way that prevents the dispersion of information. To summarise:• The platform allows the management of the maintenance of the City Council's buildings and infrastructures in a unified way. • The platform allows citizens and employees to report incidents through input channels designed for this purpose, as well as managing all the requests sent, checking statistics, producing work orders, monitoring subcontractor activities, and more, through a web back- office.Currently, the SiGO incidents platform is operational in councils in large cities such as Valencia and Castellón, and in medium-sized cities such as Onda, Orihuela, Vinaròs and Peñíscola.