Items

• SMART UTILITY MEASUREMENT (WATER, ENERGY, GAS)
  As an alternative to conventional utility (energy, water, gas) meters, IoT technology can help to reduce consumption and increase efficiency. Molukas' solution involves data transfer using Lorawan's networks, electronics and software. It is one of the trending technologies that can revolutionise our lives. A smart meter is a digital device for the transmission and instant storage of consumption data. This permits immediate corrective action when over or under supply affects system operation. Data collected from smart meters is stored and used to create a system that can efficiently deliver supply and optimise consumption. The smart metering solution uses technology to collect data from various devices such as meters, switches, transformers, and other equipment. These are connected to a wireless network using the Lorawan (IoT) protocol. The collected data is then transmitted to a platform. The platform acts as a smart metering data storage facility with real-time processing capabilities. It can also run behavioral analysis on transmitted data, such as calculating consumer usage patterns.
• MABRIAN TOURISM INTELLIGENCE PLATFORM
  The Mabrian Tourism Intelligence Platform offers information and indicators based on real-time data analysis in a simple, user-friendly way, designed specifically for the management and  promotion of tourist destinations. The service is provided under a platform subscription model, which is complemented with an accompaniment and tourism advisory service, as well as a report service. Access to Mabrian's tourism intelligence platform is adapted to the needs of each customer in relation to three factors: number of destinations to analyse, number of markets to be included in the analysis and type of data to include. Moreover, it includes a  support service with analysts and tourism consultants to facilitate the use of the information in decision-making.
• CONSULTANCY FIRM SPECIALISING IN DATA VISUALISATION THROUGH GIS TECHNOLOGIES
  Data visualisation: work focused on visualisations of all sorts of data, especially that relating to geographical information. GIS development: app and website development using WebGIS technology to represent and analyse totally personalised information, avoiding the use of SaaS (Software as a Service). Graphic cartography design: personalised cartography designs for all kinds of editorial and audiovisual projects. Signage and musealisation: development of signalling and musealisation projects, enhancing information through the use of cartography. GIS technical consultancy: consultancy for customers on geographic information systems and other geographical elements needed for their projects. Data processing and geographical analyses.
• 24/7 DIGITAL TOURIST OFFICE
  How do you know who the tourists are and what interests them if they don't go through the tourist office? The office can reach beyond the physical space to help the technicians to inform and get to know the tourist at any stage of the trip, with 2 objectives: Gather tourist statistics through any channel, website, office, totem displays, etc. Be open 24/7 to attract tourists and answer their questions automatically. iUrban provides "turnkey", installation and maintenance of equipment and software integration. Monitoring patent. All devices can be monitored and activated remotely. Media to impact the tourist and inform them at the office. 55" information viewer A monitor with a base to digitally "draw" the tourist's route and show them the resources they are going to see with videos and images in their language – a unique information experience. Videowall 2x2m screens made up of 4 46" screens. Make an impact with videos at the desk while the resources are explained. 32" and 55" iSearch interactive totems: to help queuing tourists to personalise their experience with Cicerone's artificial intelligence or help technicians create the trip from scratch. iTab survey tables, automated surveys to avoid monthly reports by hand. Media to impact the tourist if the office closes, or outside. Wall-mounted iCharge sustainable totem. No construction work needed; installed in 15 minutes on the office's façade, 23- 32" stainless steel models with mobile charging. 150+ councils already offer information after the office closes. iSearch interactive window. No construction work required; it uses the window to give information to the outside, without brackets, with clean stickers. 43-55" outdoor totems. Certified RED.ES model for squares and large spaces.
• VIRTUAL AND AUGMENTED REALITY
  VIRTUAL EXPERIENCES FOR REAL TOURISTS. Virtual and augmented reality transform the world of marketing and help promote your tourism business by innovating in the creation of VR, AR and XR experiences, with the use of new technologies such as 360º videos, photogrammetry, digital heritage scanning, drone images, 3D animations and avatar creation. Audiovisual technical solutions that can be applied in immersive and interactive installations of tourism marketing and promotion agencies, hotels, fairs, tour operators, museums, visitor centres, etc. The content can be published on social media channels such as  Instagram, TikTok, Facebook and YouTube 360º.   It can also be integrated into apps and interactive web pages. The immersive technologies (VR, AR and XR) make the production of content available to customers in a simple way and at an affordable cost, to be viewed on mobile phones and computers, applications, web pages and virtual reality glasses. As creators of virtual worlds, they innovate in the use of new technological tools and experiment with new narratives of virtual and augmented reality, looking for the best way to excite the public by transporting them to virtual worlds. Virtual interactivity enable users to break the fourth wall, make decisions and live virtual adventures in the first person to access tourist information about destinations and better schedule their trips, from information on services, rates and reservations.
• WATERSENS
  Technology for efficient irrigation automation in parks and gardens that can be combined with other devices with LoRaWAN connectivity, such as soil moisture sensors, weather stations, flow meters, etc. Watersens is able to manage up to four latch valves powered directly by the device. It has a guaranteed useful life of 10 years and dramatically reduces installation and maintenance costs in the city dedicated to irrigation management.
• VISUALISATION OF THE SMART DESTINATION AND TOURISM INTELLIGENCE SYSTEM
  Destinations must have a visualisation solution that provides relevant information for the public and private sectors, to make decisions and anticipate the demands of the sector. This information is structured from external sources and tools. It is ideal for destinations that have a tourism intelligence system with relevant data and information and want to show it to their stakeholders in a complete and simple way. It is also ideal for destinations that want to make visible their progress in the indicators of the 5 axes of smart destinations. This information can be visualised with dynamic reports or a comprehensive dashboard of the destination. The sources are primary or secondary sources from DATAESTUR, INE, ISTAC, Smart Destination Network diagnosis, UNE 178502 Smart Destination Indicators and Tools, CICLOPS DTI, Smart Destination monitoring and management tools, market intelligence tools, big data, tourism brand monitoring, holiday homes, etc. They are configured based on the destination's information as per its tourism intelligence system and/or Smart Destination.
• STANDARDISED TOURISM INTELLIGENCE SYSTEM
  This system involves: Having a systematised monitoring and intelligence process. Implementing the standard UNE 166006. Capturing information procedurally. Analysing and understanding events in real time. Facilitating interactions with visitors and the environment. Supporting the decisions of destination managers. Enabling the improvement in quality of tourist experiences in smart destinations. Organising the digital data layers at the destination. Advancement in the structuring of a Smart Destination Office. Phase prior to implementation of the technological platform. Establishing an indicator dashboard. Knowing trends and alerts that can be applied at the destination. Establishing more dynamic, better targeted promotional strategies. Having knowledge to develop different tourism products. Monitoring the competition. Collecting data from internal city objects: hotels, museums, tourist offices, etc. Establishing the destination's semantic.
• TECHNICAL ASSISTANCE FOR DEVELOPING A TOURIST DESTINATION SUSTAINABILITY PLAN
  The strategic purpose of the call for proposals is to enable and promote the recovery, modernisation, reactivation and revitalisation of the tourist destination, with a view to creating a more responsible and sustainable model that facilitates development and focusing efforts on achieving a smart, sustainable and safe tourist destination. Inteligencia Turística provides technical assistance for the participation in Tourist Destination Sustainability Plans being called by the Ministry of Industry, Trade and Tourism throughout the bidding process.
• VIEWTRAVEL
  Viewtravel is a software package for promoting destinations, managing travel proposals and creating travel itineraries. It is a platform for travel agencies, DMCs, tour operators, tourist offices, destinations, etc. They can present trips, promote destinations and send digital quotations and itineraries in a personalised and inspiring way, transmitting emotions and experiences to customers. Viewtravel encompasses the three phases of the journey: inspiration, sale and itinerary. The inspiration to promote any destination, taking advantage of all the content of videos, photos, texts, activities, etc. The sale to manage a quotation and the itinerary so that we can share all the activities on offer at the  destination with the customers, geolocation maps and much more. Access to the most comprehensive travel content and database: 32,000+ official videos of more than 5000 destinations, including 360º virtual reality videos. 500,000+ photos of hotels, destinations, cruises and descriptive information of the hotel. 5000+ destinations with their descriptive information, of which more than 500 destinations are in Spain. 425+ cruises with descriptive information about the ships. 60,000+ activities with descriptive information. 1,200,000+ restaurants with detailed information.
• ANALYSING TOURIST DEMAND THROUGH BIG DATA
  Through information based on the study of statistics and with the potential of Big Data, which will be provided by external suppliers as input, it is possible to gather data that, once processed and anonymised, provides information that is highly relevant for the sector. The following specific aspects are worked on: Heat maps: visualisation and analysis of people by specific areas and time slots. This information can be captured on a map of the location Presence and mobility: analysing the presence and flows of movement towards, from and within the destination, determining visitors' geographical origin and nearby departure point. Segmentation by profiles: taking mass, representative samples that allow segmentation into diverse socio- demographic profiles (origin, age, gender, etc.), whose data is irreversibly anonymised in strict compliance with data protection regulations (GDPR). Functionality: establishing and defining relevant indicators that can be analysed. Definition of the municipality's geographical grid, and its divisions by areas or districts. Definition of the study period and sample to be analysed.
• TWIN AR
  Hyper-realistic replicas of any element on the mobile screen of your customers. Twin AR is a tool applied to tourism and heritage that allows users to view 3D objects in their real environment from their mobile phone or tablet, and position the objects on any surface without the need to install any application. Through a web platform, users can manage their 3D models and share them via a web link or QR code, and even embed them on their web page, so that they can interact with them and get more information about cultural heritage. With Twin AR, you have easy access to your library of 3D models, to manage and display them. This platform is especially useful for museums and other institutions that want to display and preserve cultural heritage in an accessible and attractive way for the public. It can also be used by tourists and others interested in learning more about the cultural heritage of a region or place.
• 360 VIRTUAL TOUR
  Virtual tour of spaces based on real 360 stereoscopic images. Users will enjoy an interactive experience through web browsers and VR in which they can move through any exhibition space or installation as if they were there and interact with all kinds of information, from a complete catalogue to spaces for events or exhibitions. · Integrates video call within the virtual tour itself. · Combines the creation of guided tours by a user or through an audio guide. · No physical limitation for users. · Allows user interaction within virtual spaces. · Adds value by displaying elements in augmented reality. · Supplies information through video, image and text panels.
• METAVERSE FOR TOURISM
  Innoarea offers two solutions to focus tourism on the Metaverse. The first centres around consultancy, where the client is given all the information to know which existing platform to focus on, and offered the development of both the 3D space and the interaction, a roadmap of possible actions to be carried out within the platform, and development and communication of these actions. The second solution is the creation of a personalised Metaverse, through multiplayer technology: the client will not have to be tied to the limitations of existing platforms, and will be able to create a bespoke metaverse on devices (VR Device, smartphone, web, etc.) more suitable for the target audience. The metaverse is a good solution for tourism, since it offers a way to travel and experience places virtually. It allows tourists to visit places that might otherwise be inaccessible or too expensive to visit in real life, while also being able to visit historical or cultural places with just their internet connection. We have been able to position the tourism sector in an innovative, technological and disruptive area. Placing each city, town or community at the forefront of innovation.
• REAL WEB
  If we live life in 3D, why is web browsing still 2D? Ideanto has changed the way of understanding a web page, creating spaces in 360º or in interactive 3D to change the user's browsing experience. In more than eight years of development, the company has managed to create the only website in the world with a 360º environment based and managed from WordPress, where users can navigate both in a traditional way (through menus) as well as interact with the elements of the environment (videos, digital signage, PDFs, 360º videos, etc.). Naturally, both the static and dynamic content can be changed easily. All with versions developed specifically for mobile, for that work perfectly on any device. Real Web is perfect for adding value to any space (tourist attractions, hotels, restaurants, golf courses, beach clubs, etc.).
• HI POINT, HEALTH INNOVATION POINT
  Hi-Point is a modular structure that can be adapted to any public or private environment. The main objective is to raise awareness of the public health guidelines specific to each environment. The following elements are integrated into Hi Point: Digital, interactive touchscreen: provides information on the prevention of general health problems and action protocols to follow in the event of an emergency. It also has the only skin phototype detection software for each user and generates a personalised report identifying the risk factors for their health: recommendation of the minimum sun protection factor to use, maximum sun exposure times, ultraviolet radiation and basic protection tips. Sunmaphore: measures ultraviolet radiation levels, alerting the population by using a code based on five colours (green, yellow, orange, red, and violet) determined by the World Health Organisation (WHO). The indices are expressed with values ranging from 1 to 11. Semiautomatic external defibrillator: a portable device that diagnoses and treats cardio-respiratory arrest, restoring the usual heart rhythm through direct current pulses when the heart is fibrillating. Emergency 112 button: automatic call and communications intercom connected to the service and 112 emergency response protocol of the Balearic Islands. Shade area, breastfeeding area, rest area. Charging area: for mobile devices and area for charging electric wheelchairs.
• BIOTECHNOLOGY FOR BEACHES
  Bioremediation consists of using bacteria and enzymes to solve contamination or environmental problems. This technology allows two applications for tourist destinations in sand and water. The application of biotechnology on beaches is centred on three uses: Elimination of biological remains on dog-friendly beaches. The bacteria and enzymes act on biological remains, decomposing the chain compounds into simple molecules, thus eliminating not only biological remains, but also odours. Treatment of seaweed. Many town councils pile up the seaweed that washes up along the coast, generating unpleasant smells and annoyance to holidaymakers. Biotechnological treatment makes the seaweed composting time much quicker, removing larvae, mosquitoes and, above all, the bad smells from decaying seaweed. Stains from petroleum products. In the event of the appearance of diesel or tar stains, biotechnology allows the hydrocarbon molecules to break them down, not only at a surface level, but to penetrate the earth by removing the remains to a depth of up to approximately 4 metres.
• SAFE VISITOR MANAGEMENT
  This solution incorporates digitalisation and monitoring to improve the management of visitor safety, including capacity and crowd management, integrating blockchain as an element for certifying the safety measures implemented by destinations. The electronic system for controlling capacity and crowd levels enables safe visitor management in accordance with the relevant health and safety recommendations, using interactive display panels and informing the staff responsible, to avoid overcrowding or risky situations. The tool also incorporates a specific indicator system for studying the history, behaviour, characteristics and impact of tourism on heritage assets and their management, to be able to subsequently act accordingly. The system can provide the following information: Measurement and control of visitor capacity and flow, as a whole or by room, in a heritage space in real time, without the need to store data on the platform. Integration on a digital platform (MHS) for managing and visualising data. With this option, the data will be added and stored on the management platform. The aim of this system is to respond to the need to implement digital solutions so that heritage assets that have a tourism and cultural use can offer greater visitor safety, and therefore be able to generate the necessary user confidence to turn these assets into drivers of social and economic recovery from the effects of the pandemic. The implementation of an appropriate strategy for safe visitor management will serve as a distinctive factor for the destination, enabling improvements to the experience and quality of the visit, through the application of appropriate control tools.
• SMART HERITAGE MANAGEMENT
  This solution involves digitalisation and monitoring to improve conservation management, usage, security, energy efficiency and user comfort. Moreover, it makes use of a dashboard and specific indicators that integrate the organisation's experiences and expert knowledge. Meeting specific needs is an essential part of each solution. What's more, it offers the option to generate alerts and automatic reports. The main modules that comprise the solution: Conservation management: consideration will be given to the main aspects that may affect the conservation of adequate environmental and structural conditions. For example, temperature, humidity, xylophages, fissures, vibrations, etc. Energy efficiency management: the consumption of resources represents the most important economic expense. However, heritage has a complex relationship with efficiency, since these measures must interact with an imperative - that is, the maintenance of conditions that are adequate to prevent deterioration. Therefore, this area requires highly specialist knowledge. Usage and security management: every heritage element in use must find a sustainable relationship with the behaviour and attitudes of tourists, users and managers, who enjoy it. This use must remain conditioned by the presence of cultural assets, which form the basis of the heritage nature of the management. An appropriate strategy for smart heritage management will improve the conservation of cultural assets and increase their durability. Moreover, the preventive nature of the actions will optimise the economic return on the investments made. The process of standardisation and implementation of automatisms that entails digital management will have a positive impact on organisational improvement and decision-making processes.
• DESTINATION GATEWAY
  Destination Gateway is the latest innovation from ForwardKeys. Created specifically for tourism organisations and tourist offices, this powerful and intuitive solution enables users to track destination performance, optimise business strategies and plan marketing campaigns with confidence. Thanks to the democratisation of data sources, any employee of a DMO (Destination Marketing Organisation) or a tourist office, whether a researcher, a marketer, a director or a brand manager, can find the information they need to drive decision-making and planning. Destination Gateway offers… Performance. Assess a destination's performance against specific travel audiences. Connectivity. Learn about airline capacity and supply to a destination to drive decision-making and future negotiations. Marketing. Understand the behaviour and travel profiles of source markets to optimise campaigns and marketing planning. Expert contributions. Leverage the right tools, defined by our data analytics experts, to monitor performance, air connectivity and marketing strategies. Easy to use. Easily navigate the Destination Gateway control panel to find exactly what you need, thanks to its intuitive and easy-to-use design. Complete data. Access a rich set of data based on booked tickets and seat capacity to inform key business decisions.
• DRAFTING A TOURISM ACCESSIBILITY PLAN AND TOURISM ACCESSIBILITY DIAGNOSIS
  Drafting of Tourism Accessibility Plan for the adaptation of tourist destinations for all people, especially those who have physical, visual, hearing or intellectual disabilities. Phases: Prior analysis and desk research. Determination of scopes and analysis sample. Social participation. Diagnosis of face-to-face accessibility. Establishing key programme areas. Definition of proposals and actions in the areas of: governance, sustainability, accessibility, innovation, online marketing, training and information systems.
• EQUALITAS ACCESSIBILITY. ACCESSIBLE TOURISM CONSULTANCY
  Equalitas Vitae is a leader in promoting accessible tourist destinations at the national and international level. The organisation works with the disability sector and collaborates with professionals and disabled people so that the development of each project responds to the needs of each user type. Its area of consultancy: Equalitas accessibility offers a consultancy and advisory service for companies, administrations, destinations and professionals on matters of accessibility and inclusiveness. Some of the services it offers include: Accessibility diagnostics. Strategic plans for accessible tourism. Distinction on matters of accessibility. Creation of inclusive routes. Turnkey accessibility solutions: sign language video guides, Braille, induction loops, inclusive experiences, digital content adaptation, signage, easy reading, etc. Supply of all kinds of equipment and technical aids for improving accessibility. They provide advice on accessibility so that tourism resources (hotels, rural houses, hostels, museums, restaurants, etc.) can be inclusive for all. What's more, they offer the Accessibility Badge so that establishments can stand out and highlight their work in areas of accessibility. They work for the public administration, developing strategic plans for tourist accessibility and accessibility studies in different cities, territories or destinations. They participate in European projects in which accessible tourism is present at any stage. They provide a comprehensive service in terms of all aspects of accessibility, to create fully inclusive products and services. They work throughout the national territory and in international promotion.
• CONSULTANCY SERVICES FOR SMART CITIES AND COMPETITIVE TERRITORIES
  Strategic planning of Smart City actions: identification of the challenges facing a destination; definition and evaluation of key initiatives and projects to address challenges, bridging any gaps with innovative solutions; and developing plans that are technically and economically viable. Smart specialisation and increased competitiveness of the territory: design of strategies to identify areas or sectors of local or regional industry in which to apply innovation policies to achieve sustainable growth of the economy, employment and, ultimately, the wealth of the territory. Planning of sustainable energy actions: helping to establish and achieve CO₂ reduction commitments, complying with the Covenant of Mayors and designing Sustainable Energy Action Plans (SEAP). Technical assistance in the deployment of plans and execution of projects: in order to achieve alignment of the smart city strategy with the city or smart specialisation with the territory requires coherence between the strategy itself, the public and private agents involved or affected, the processes and the general public. Enerlis helps to transform the strategies into long-term value, in a way that facilitates the best execution of programmes and projects through the most appropriate management tools, processes and organisations.
• EMPATHIC LISTENING TO ONLINE CONVERSATIONS
  The internet has become the key stage where users explore, comment and read the opinions of other users to make their travel decisions. Empathising with visitors is key to understanding what their experiences are, and what the destination needs to improve. With a unique methodology, the solution proposes tracking in all public internet media: social media, blogs, forums, opinion communities, digital media, videos, etc., where the destination is talked about, and with an unlimited number of keywords. Empath Design Factory's Empathic Listening combines technology with a large part of human analysis. Its team, a pioneer in the area of internet listening and with 20 years of experience, is an expert in maximising the contribution of knowledge and avoiding infoxication. The solution consists of the following formats: Diagnosis of qualitative conclusions. Help destinations understand: What are the main topics of conversation of its visitors. Which internet media they use to express their opinions. The languages used. The main complaints, questions and recommendations. The profile of the main opinion sharer: visitor, potential visitor, journalist, etc. Locations that the destination is compared to. Strategic action chart What issues need to be improved, taken into account, maintained, promoted or communicated. The main lessons learned and warnings to implement. Quantitative database. This involves: Transferring the data to the organisation's own systems. Obtaining statistics, especially oriented to tourist observatories. Preparing all kinds of filtered queries of the data. Results presentation Share the conclusions within the organisation to all departments involved. Create a space for reflection, awareness and action.
• EMOTURISMO TOURISM CONSULTANCY AND TRAINING
  Tourism consultancy services These help the sector reach its targets in a sustainable manner: Interpreting the trends and changes in the sector. Fostering joint and participatory reflection. Helping to do, instead of saying what to do. Understanding tourist needs, behaviour and next steps. Putting customers at the centre of everything. Tourism sector training services In addition to bespoke training, the workshops and courses aimed at professionals that they deliver include: Definition of the mission or purpose of a company and/or project. Workshop on creating and marketing experiential tourism products. Innovative destination management. Storytelling for tourism companies. Co-creation in the tourism sector: when the customer helps to design the strategy. Segmentation and buyer personas.