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AI models for the tourism sector
These are solutions based on the analysis of data from the entity's own sources with a large multitude of external sources, resulting in a set of reports in the field of predictive, clustering, segmentation, pattern detection/ profiles and market studies in order to reuse the enormous amount of data that tourism entities accumulate and advance the practical usefulness of its analysis.
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Standardized Tourist Intelligence System
museums, tourist offices, etc.
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Infotourist API
Modules on demand.
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Gulp
Glop is a management software for hospitality that unifies the management of sales, purchases, delivery, reservations, cooking, costs, employees and customers in a single tool.
This software has more than 13,000 licenses sold and is expandable through specific modules so that the entrepreneur pays only for what he needs: Taking orders, take away, kitchen order monitor, self-ordering kiosk, link with Glovo , Deliveroo, Just Eat, etc.
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Resource Optimization
Deepsense offers companies services for developing predictive models for the optimization of energy consumption, water consumption, waste collection and mobility analysis.
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Platform Digital Bioscore
Its platform, 100% online, is a technological tool to develop and manage the sustainability plan and efficiently report ESG (Environmental, Social and Government) information.
It is a unique space that allows data to be collected, measured and shared. In addition, it allows for the preparation of sustainability reports and reports, essential documents for building CSR and communicating it to interest groups.
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Destiny Journey Cycle
Have a 360º vision of what they think and think about your destination and tourist offer.
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Web data analysis
Analysis of web analytics data to continuously improve the efficiency of digital marketing actions in the project.
This analysis allows companies to understand their users, measure their online growth, and examine their competition to make strategic decisions about their business model at a digital level
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PPC / Social Ads
These campaigns are highly effective because they allow the audience to be segmented and personalized messages that have a great impact on the target audience.
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IBEAKEN
iBeaken is an interactive cloud product that displays information about a resource of interest (a work of art, monument, sculpture, building, archaeological site, church, etc.) through any smartphone and in the language the user selects. iBeaken is first and foremost a storyteller, which enables its users to learn about the history behind any resource, both tangible and intangible, with interesting details and anecdotes. It works both indoors and outdoors, and on any device that has a web browser.
The platform has a powerful content manager that allows content relating to the resource to be efficiently created, added and modified.
Its simple and effective design focuses on the content, helping visitors to quickly get used to using it. The template can be customised, allowing clients to upload their own corporate colours, logo and icons to the map.
Its panels (with a 10-year warranty and a novel method of fixing digital images using a high-pressure process) come equipped with an NFC antenna and a QR code to provide immediate access to information about the resource.
iBeaken continuously improves the system to make it simpler and more user-friendly for its clients and users.
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WIONGO SMARTWIFI / DESTINATION CRM / CAPACITY MANAGEMENT AND MOBILITY FLOW
The overall objective of the WIONGO project is to transform any tourism destination through the inclusion of the municipality in WIONGO's Nationwide Smart Destination Roll Out, which includes the design of the smart destination project, installation and deployment of the free municipal smart Wi-Fi network - the technological base/platform - its maintenance and management and the integration of IoT/big data/mobile marketing services, making the project sustainable from day one, thanks to sponsorship agreements with third parties. The key objectives of WIONGO are:
Analyse: manage and exploit deployments of Wi-Fi and IoT infrastructures in tourism destinations, obtaining real-time analytics of urban mobility.
Get to know: obtain complete visibility of the tourist’s route through audience analysis based on Wi-Fi and IoT, without the user even connecting to the internet and/or in the case of connecting, obtain a complete demographic and interest profile thanks to interaction with social networks and/or Facebook/Google services, discovering behaviour patterns that lead to new business opportunities and allow the tourism strategy to be re-defined.
Predict: connect the digital world to the physical world and analyse loyalty data based on Wi-Fi, together with survey data, gamification, augmented reality and/or contextual marketing campaigns provided by the interconnection with the Wi-Fi network
Influence: influence tourist behaviour thanks to the exclusive communication channel that provides interconnection with the Wi-Fi network and the processing of information obtained (CRM of destination) allowing subsequent PUSH communications and/or SMS, instant messaging using WhatsApp, Messenger, etc. and/or via MAIL marketing, all in strict compliance with the latest GDPR regulations.
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WELIGHT SMART LIGHTING
WeLight Smart Lighting improves the quality and efficiency of public lighting, ensuring a more efficient service and a better user experience. Integrating new technologies in the public lighting infrastructure has the potential to generate savings, optimise processes and facilitate improved decision making. It establishes a base for the implementation of a smart digital platform to manage other city services, a step towards becoming a Smart City.
WeLight monitors and controls the public lighting infrastructure, detecting irregularities in consumption or operational malfunctions, as well as compiling consumption and savings reports. The system helps managers to prepare inventories and carry out both preventative and corrective maintenance. This solution not only guarantees energy efficiency but is also key for public and traffic safety. Remotely managed lighting, along with the integration of devices like artificial vision cameras and influx or noise sensors, form a smart security system for public safety and security agencies. Likewise, remote management of lights with colour variations can be used for adaptive decorative lighting and tourism.
It is an end-to-end solution for optimal service, made up of IoT devices such as Unigate or Actis, as well as the complete WeLight software platform.
The solution allows for several distribution models: Remote management at the top of the electrical panel (control panel and circuits) and point-to-point remote management, both of which are compatible with conventional and LED lamps, or through wireless LPWA or PLC communications.
In addition, system distribution is made easy and agile using a mobile application.
WeLight uses multi-operator SIMs, ensuring high quality network connection and coverage.
Security measures are implemented in both hardware and software (VPNs, SSL certificates, etc.) so that all information can be securely transferred online.
WeLight is a flexible modular solution with multiple configuration and distribution options using a software as a service (SaaS) or licensing model.
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TRABITAT
The concept of travel is changing, and it is essential that destinations adapt to the sector's new reality. Appropriate strategic planning together with the appropriate technological tools will give destinations a competitive advantage when it comes to becoming leading sustainable tourist locations.
The TRABITAT white-label ecosystem promoted by Global Journey Consulting and Wanderlust Global Life emerges in a disruptive scenario as a way to reactivate and develop tourism from the point of view of tourism service providers, independent professionals, public institutions, private companies and travellers. They create a dynamic and collaborative environment throughout the entire tourism value chain of a country or region.
TRABITAT is a digital ecosystem made up of two main platforms that enables:
The digitalisation of the providers of tourist experiences at the destination, by connecting them with all the agents of the value chain so that their services can be acquired in different ways.
The digitalisation of suppliers of cultural identity products (crafts, gastronomy, fashion, etc.) and the certification of these products with a quality seal.
The generation of a multimedia content environment (video, audio and text) in which destinations, providers of tourism products and services and brands can promote themselves.
Collection of relevant data on traveller behaviour.
The creation of automated business models.
The Trabitat ecosystem becomes an easily scalable and replicable model in other regions. We are committed to a regenerative ecosystem with tourism as the epicenter for economic reactivation, cultural enrichment, financial inclusion, innovation, sustainability and equality.
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WALLETCOM
WalletCom is an innovative and efficient communication channel direct to mobile phones (iPhone and Android) of citizens and tourists without having to download an app. The SaaS WalletCom platform is a leader in the use of digital Smart Wallet cards to communicate relevant information, offers, news, events, points or balances (prepaid, cashback or gift card), tickets, passes, invitations and real-time news with millions of citizens and tourists.
The Smart Wallet digital cards are added to the mobile with one click or by scanning a QR code; they can be updated in real time and send push notifications without an app, thus generating very high engagement with tourists and citizens: participation and sales rates higher than any other direct channel (without spam, without the risk of phishing, without downloading an app or remembering a username and password). Smart Wallet digital cards make it possible to communicate and establish a personalised relationship throughout the entire journey for each citizen or tourist (before the trip, during the stay and after the trip).
WalletCom technology can be used in any country, in any language and managing different time zones. More than 200 companies, institutions, associations, political parties and universities use WalletCom in more than 100 countries successfully through Smart Wallet digital cards that do not take up space on the mobile phones of citizens and tourists.
Additionally, WalletCom incorporates technology in the Wallet for the use of NFC/Smart Tap for actions that require contactless technology, the creation of 3D virtual tours, virtual spaces, 360º metaverses, gamification, ticket scanning recognition and personalisation through the most advanced emotional artificial intelligence.
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TOUCHFREE INTERACTIVITY
All systems and touch screens are adapted to interactive systems that do not need to be touched. This technology allows users to interact with any type of screen or surface just by moving their hand in the air.
Advantages:
Easy to integrate, implement and use.
Runs invisibly on existing user interfaces.
Adds contactless interaction.
Familiar interactions, similar to a touch screen.
How users can interact:
Users' hands are detected and shown as a cursor on the screen.
Users can select elements without touching the screen just through a simple "air push" movement, which is similar to touching a screen, but in the air.
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FASTPRK: OUTDOOR URBAN PARKING GUIDING SYSTEM
Guided parking in cities is key to reducing traffic and congestion that generates high levels of carbon emissions.
This solution equips each space on the public road, or the entrances and exits of a parking area, with wireless U-Spot or U-Flow sensors that detect the presence or passage of vehicles in real time, making it a smart car park.
This solution allows space-by-space detection through the installation of wireless sensors, camera detection software and by adding counting sensors to the entrances and exits if the parking area is enclosed. The presence or passage of vehicles is therefore detected in real time, turning it into a smart car park.
Benefits:
The drivers are guided via app information panels towards the areas with available parking spaces, thus avoiding traffic while searching for a free space.
The use of parking spaces is optimised by providing information on where to find spaces.
Users can park more easily, reducing stress and increasing their satisfaction.
The good use of parking spaces and the information on the availability of parking makes it easier to move around the centre and reduces chaos, making citizens more likely to travel to the centre.
The solution includes:
U-Spot space-by-space detection sensors, U-Flow counting sensors or U-Spot Visio camera detection software.
Dynamic message signs.
Mobile app for citizens to check the availability of spaces in each area in real time.
Web and mobile applications for managing the devices and the analysis of space usage.
API for integrating the system with third-party systems.
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FASTPRK: ON-STREET REGULATED PARKING GUIDANCE
In most cases, control of paid parking is carried out on street to street basis, and without any prior knowledge of infringements that have been committed.
By installing magnetic sensors in the parking spaces, this solution permits real-time remote alerts to be sent of any violation that occurs, either for non-payment or for exceeding the parking time.
Benefits:
The real-time visualisation of alerts allows the optimisation of control operations, permitting the prioritisation of areas with more violations.
The automated and efficient control of parking on public roads increases rotation in the area and has a positive impact on parking space availability.
Citizens see the benefits of complying with the policy applied and technology deployed as they find there are more parking spaces available and are directed to them.
The permanent availability of parking spaces allows people to reduce the time they spend searching for a place, with a great impact on traffic congestion, pollution and the attractiveness of the city.
The system includes:
U-Spot space to space detection sensors installed in each parking space.
Integration of the system with payment methods to generate real time alerts.
Control app for parking management.
U-Admin web platform for managing the system.
API for integrating into any third-party system.
How does it work?
The user enters the Smart-parking and parks in a space, which is detected by the U-Spot sensor. The user pays using one of the existing methods and states the number of the space they have occupied. If the user doesn't pay or exceeds the time paid for, an alert is automatically created and sent to the parking supervisor. If the vehicle leaves or if the supervisor manages the alert, the alert is deactivated and is saved.
The manager can configure and monitor all the activity via U-Admin.
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FASTPRK: MANAGEMENT OF TIME FOR FREE PARKING ON PUBLIC ROADS
Offering citizens a parking policy based on free parking, but with a limited time, is an attractive option for the public administrations of small and medium-sized cities. This solution allows for the automatic creation of alerts for sessions that have exceeded this time and means intervention is only required when a violation occurs.
Benefits:
The real-time visualisation of alerts allows the optimisation of control operations.
Controlling compliance with the maximum authorised time increases rotations in the area and has a positive impact on the availability of spaces.
The availability of spaces allows people to reduce the time they spend searching for a place, with a great impact on traffic congestion, pollution and the attractiveness of the city.
Citizens benefit from a free and efficient service. They have access to real time information on where to find available spaces.
The system includes:
U-Spot space-by-space detection sensors.
App for users where they can check where to find free parking spaces and report if they are occupying one.
Control app managed by the supervisors.
U-Admin web platform for managing the system.
API for integrating into any third-party system.
How does it work?
The user parks in a smart parking space free of charge and for a limited time. The U-Spot sensor detects their arrival and the user sends notification that they are occupying the space. If the user doesn't send this notification or they exceed the permitted free time slot, an automatic alert is generated which reaches the supervisor and it will be treated as a violation. The alert is saved and deactivated once the vehicle leaves the place or the alert is managed by the supervisor.
The manager can consult, control and configure all the system activity via U-Admin web platform.
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URBIM
URBIM is a SaaS platform (software as a service) that integrates tridimensional models (BIM) with data for optimised management and decision making, turning them into digital twins.
It is conceived as an integrating, scalable, cloud-based, fully customisable platform with the user at the centre.
The integrator concept came from its original design as a unifier of platforms that generate information based on different levels of usability within the different stages of a project. URBIM gathers all the information together within one environment, providing and consuming information that will create the future asset.
It is designed to be scalable in two ways. Firstly, its growth in the different levels of usability in different non-sealed modules which will be the platform's verticals. Secondly, it is scalable within the geometric definition of the BIM model itself, as well as in terms of the extension proposed in the project and the information provided in the different modules and connections.
All the information is stored in the cloud, and is therefore accessible from different locations, both online and on the app, to improve the consumption of information.
Within URBIM, the consumers of this data are important (e.g. managers, citizens, tourists, service providers). The results of the information analysed can be stratified in a personalised way to meet the needs of each user. Dashboards and analyses are set up as per requirements.
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UNBLOCK: THE SMART SIDE OF THE CITY
A platform specialising in digitalising destinations
A single app for the whole city. Versatile, simple and safe for residents and tourists. Users will enjoy a personalised tourist experience in any space, time and place. Tourists will be able to buy, pay, reserve and access any product, event and service at the destination.
The platform is open and accessible to any city/destination, space, business or tourist resource without any technological cost.
It logs all the actions carried out in the SuperApp, to identify user interests and behaviours and thus help in the decision-making of spaces and governance of smart tourist destinations.
Smart QR codes on any device and in any location
Through unBlock smart QR codes, each tourist has a different, personalised experience. Venues and businesses decide which content they wish to show to each type of profile.
The unBlock app is able to distinguish who is scanning it in order to offer them content in line with their interests. In other words, two people will receive different information from the same QR code.
Management for spaces and cities
unBlock integrates and digitises the user experience of any type of service in the city. Including mobility in public or private transport. It offers tourists a tool to enjoy a better personalised experience at the destination.
Qualified data platform
The integration of different data sources and the steady collection of data via the constant use of the SuperApp by tourists in the city results in highly qualified data that covers interactions, use of services, the target audience's interests and information about tourist flows, enabling the tourist destinations and spaces using unBlock can make better decisions.
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UNDERSTANDING TOURISTS
Segmenting and profiling audiences to better understand them in relation to tourism, and therefore maximising the effectiveness of tourist communication, marketing or event campaigns.
It provides an accurate vision of the tourism topics that attract travellers, and demonstrates their importance within the market.
It adapts tourist attractions to people's interests.
It boosts and improves campaigns, focusing on the content that attracts tourists.
It finds new tourists.
Tyrceo processes data about tourists' places of origin, identifies those that are most influential, and studies all their preferences and lifestyles to improve communications. It also identifies what it was that attracted them to the destination.
It finds new tourists who are likely to be attracted to the destination and studies social media, while at the same time monitoring hotel occupancy and lots of other useful data to ensure that nothing escapes the control of the tourist office.
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TURS SELFIE
Patented system for the creation of selfie routes for tourists and visitors. The company manufactures selfie stands with different materials (316 stainless steel, wood and methacrylate with or without LED light) where visitors can place their mobile device to take a selfie with the background chosen by the entity (municipality, corporation, etc.).
They provide their stands with the following accessories:
Information plates: Made of steel, methacrylate or thermographic printing, its stands can communicate everything they need.
Web app of the selfie route accessible by scanning the TURS QR code on the stands. Users can access the selfie route web app of each municipality to:
Discover the new activity or tourist experience.
Become followers of the client's social media profiles.
Consult the website of tourism, local commerce and restaurants and the local agenda.
Access the geolocated selfie route marked by tracks and featuring photographs, audio guides and multilanguage texts about the most outstanding points of tourist interest in each municipality or destination.
By accessing the Big Data TURS platform, the client will be able to find out the nationality of users, the number of visits to each selfie point, the date of the visit, etc.
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LOOKISH TACTILE INFORMATIVE LCD TOTEM
LOOKISH informative totem displays support their app for municipalities that don't have a tourist information office, or that even if they do would like to have several tourist information points available 24 hours a day, 365 days a year.
They are both indoor and outdoor devices with all the features of Windows: they have the full utility of a computer or smartphone on a giant digital touch screen, usually 43" or 55" with maximum resolution, which is customisable to the tourist brand of each municipality or destination. Screens come in different shapes and sizes, and are available as totem displays, wall-mounted screens, hanging screens, etc.
When there is no interaction with the totem display, it operates like a digital poster, and can also be programmed through the LOOKISH platform.
The menu can on the screen can be scanned using a QR code, allowing all the information to be viewed from any device, helping to limit the spread of Covid-19. This menu is customised for each destination.
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INTELLIGENT SIGNALING MANAGEMENT PLATFORM (BEACONS, NFC CARDS AND LOOKISH QR CODES)
The smart signage management platform is a control panel, where tourism technicians find all the technological tools for tourism management in a single platform, for easier daily work, increased productivity and improved tourist experience.
Access to the platform is done with the same username and password used to access geolocated inventories. From there, users can control all the information of each of the tourist resources and smart tourist signs available at the destination (beacons, QR codes, NFC cards, etc.).
It is an all-in-one platform, consisting of three different modules that can be subscribed separately:
GIS information system for tourism resources. Users can create a database with all the tourist resources, signs, QR codes, smart signage, beacons, NFC cards, etc., completely geolocated and visible on a private Google map.
Smart signage system. Users can quickly and remotely change the links (URL) of beacons, geofences, NFC cards or QR codes from the office.
Once the smart signage is installed in the municipality by the Lookish team, from the control panel, users can quickly change the URLs if they want a QR code to show a different website; this can be done with any smart device, such as beacons.
Statistics pack. Users can see instant details of the usage statistics for the website, app, totems, social media and even the most visited places thanks to smart signage such as beacons and geolocation.
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GESTUR
gesTUR is a tourist management app that is both modular and customisable. It is aimed first and foremost at tourist information offices and destination management bodies.
gesTUR is formed of the following modules:
Module 1. Booking management and visitor capacity control, with possibilities of integrating a payment gateway.
Module 2. Query and visitor management.
Module 3. Management of shifts, time off, work schedules, attendance and holiday schedules.
Module 4. Document manager - a multimedia repository.
Module 5. Warehouse manager.
Module 6. Corporate:
Private chat.
News wall.