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• Monitoring Indoor Attractions Visitation
  We are monitoring BOOST's ‘heart rate’! What you see on the large screen is not a simulation, but accurate, real-time data on the flow of people in this building, captured by our autonomous sensors installed at the main entrances. We are demonstrating live how a low-cost, energy-efficient hardware solution can monitor crowds with over 97% accuracy, without any video cameras and with a total guarantee of anonymity (GDPR) — a key concern for any manager today. The beauty of this hybrid technology (which combines passive and active sensors to save battery power) is that it is designed to operate in remote or sensitive locations without power or Wi-Fi: imagine having this level of control at the Belém Tower, on the steps of the Regaleira Initiation Well, or along the walkways and seawalls of Oeiras and Cascais. The system adapts to everything from nature trails to historical monuments, allowing you to manage load capacity and safety in real time. I invite you to see on the dashboard how we are managing the flow of the event right now. What if BOOST itself became a living laboratory for Smart Tourism? Throughout the event, we will demonstrate a smart people flow monitoring solution based on discreet sensors installed at key access points to the building. In real time, a visual dashboard displays entrances, exits, and occupancy levels, allowing us to understand how the public moves throughout the day—anonymously, without cameras, and fully GDPR compliant. This technology is highly versatile and can be applied in a wide variety of contexts, provided there is controlled or naturally limited access: exhibition halls, museums, monuments (such as the Tower of Belém, Jerónimos Monastery, or the Regaleira initiation well), nature trails, walkways, or promenades such as those in Oeiras or Cascais. For DMOs, heritage managers, events, and public spaces, this demo shows, in real operation, how crowd monitoring can support decisions about safety, comfort, load capacity, and sustainability—transforming people's movements into actionable data at the right time.
• Tourism Crowd Monitoring Using Wi-Fi
  In an era where data defines tourism strategy, we present the Crowd Monitoring toolkit: a solution that democratizes access to flow management intelligence. Forget expensive and complex proprietary systems; we use low-cost Wi-Fi sensors and open-source technology to monitor traffic in real time. Our great advantage is the ability to accurately distinguish between mere passers-by and actual visitors (based on length of stay), all with a privacy-by-design architecture that anonymizes data at source, ensuring full compliance with the GDPR — essential legal certainty for any DMO or heritage manager. This is the ideal tool for local authorities, museums, and historic areas that need concrete occupancy metrics without the intrusion of surveillance cameras. I invite you to come see our dashboard in action and discover how we transform Wi-Fi signals into clear behavior graphs, allowing you to adjust operations and manage the carrying capacity of your destination with a residual investment and immediate implementation. Imagine having a real-time view of people flows in a tourist destination—and being able to act before overload occurs. Our Crowd Monitoring demo showcases a complete solution that combines urban data, sensors, and automated analytics to monitor crowd densities continuously and reliably. With no advanced technical knowledge required, you can detect areas of tourist pressure, anticipate congestion, and understand movement patterns throughout the day and week. For a Destination Management Organization (DMO) or local operator, this means informed decisions at the right time: redistributing tourists away from saturated hotspots, planning dispersion campaigns for less explored areas, or adjusting services based on actual demand. If your focus is on improving the visitor experience, preserving the sustainability of the destination, and responding quickly to human dynamics, this demo shows how intelligent crowd monitoring can transform data into concrete actions. This solution is in operation at Parque da Pena, Palácio de Monserrate, Palácio Galveias, and in Chiang Mai (Thailand).
• Tourism Carrying Capacity Calculator
  How many people are “too many” in a tourist area—and how can we know before the problem arises? In this demo, we present the Carrying Capacity Calculator (CCC), an online web tool that allows you to quickly and transparently calculate tourist carrying capacity (physical, real, and effective) using open data from OpenStreetMap. Simply draw the desired area on the map and set some key parameters, such as corrective factors, visitor turnover, and local service capacity. Using parallel processing algorithms in a browser, the calculator automatically obtains the visitable area, subtracting obstacles such as buildings, bodies of water, roads, and physical barriers, with metric precision. Designed for DMOs, heritage managers, event managers, and public space managers, this tool can be applied to a wide variety of contexts: historic centers, squares, riverside areas, tourist routes, monuments, museums, festivals, or major events. The CCC transforms an often abstract concept—tourist carrying capacity—into a practical decision-making tool, helping to prevent overcrowding, improve the visitor experience, and support more sustainable tourism strategies based on data rather than just perceptions. Come and calculate the tourist carrying capacity of your territory with us!
• GeoAI for Tourists and Destination Management Organizations (DMOs)
  What if anyone could “talk” to the geographic data of a destination without needing to be a GIS expert? This demo presents a GeoAI solution that allows tourists and Destination Management Organizations (DMOs) to interact with territorial information through natural language—via text or voice. Instead of complex menus, just ask: find outdoor cafes near a museum, locate accessible services in real time, or discover alternative routes off the beaten track. For DMOs, this approach translates into immediate insights for strategic decisions: identifying areas with high foot traffic and low commercial supply, supporting investors with concrete data, or helping to create themed routes that enhance local commerce and relieve pressure on tourist hotspots. If you are looking for AI applied to the territory, practical tools for Smart Tourism, and simple ways to turn data into action, this demo shows how GeoAI can democratize access to GIS and generate real impact on destinations. Come and try geographic data analysis with AI!
• Digital Twin for a Tourism Destination (SintraTwin)
  What if you could anticipate traffic jams, simulate decisions, and manage a heritage destination in near real time? SintraTwin is a Digital Twin under development for Sintra—a UNESCO World Heritage Site—that aims to integrate car traffic data, crowd sensing, climate, tourist load capacity, and territory into a living digital model. Through 3D visualizations and predictive simulations, SintraTwin will allow for the monitoring, prediction, and testing of hypothetical and predicted scenarios, supporting more informed, sustainable decisions focused on the visitor experience and residents' quality of life. Through an app designed primarily for tourists, the digital twin will also be a digital nudging tool. Instead of purely restrictive measures, SintraTwin will offer incentives using suggestions and gamification that disperse tourists to less crowded areas, improving resource optimization and the visitor experience. This solution is designed to be bidirectional and scalable to other historical destinations. Come see our demonstration and explore how data can help with sustainable management in the field!
• A walkable city
  The city's cultural policy aims to create a legacy for the future. This rationale is reflected in the municipal investments focused on several aspects, such as on the idea of walkability as one of the major components of the historical centre. The city aims to improve the quality of life by limiting car traffic and preserving the city’s historic and cultural identity. Find out more via: https://www.visitportugal.com/en/content/amarante-barcelos-and-braga-join-unesco-creative-cities-network
• Hosting diverse cultural events
  Gdynia, recognised as a musical hub, hosts prominent global and national events like the Open'er Festival, Cudawianki, the Globaltica Festival of World Cultures and the Ladies' Jazz Festival, featuring world-class female artists. 50 The Open'er Festival, a two-time winner of the European Festival Awards for Best Major Festival, has been a fixture in Gdynia since 2003, introducing many artists to Poland for the first time. Notable acts include Blur, Prince, Coldplay, Kings of Leon and Arctic Monkeys. Demonstrating environmental concern, the festival organisers implemented a reusable cup deposit system, aligning with Gdynia's commitment to the idea of zero waste. Find out more via: https://www.gdynia.pl/turystyczna-en
• Clock Tower
  The Clock Tower in Prishtina stands as a testament to the city's rich history and cultural heritage. Recognising the importance of preserving such iconic landmarks, the municipality has undertaken significant measures to safeguard this historical gem. Through dedicated projects, including restoration and renovation efforts, the Clock Tower has been meticulously revitalised, ensuring its structural integrity and preserving its profound historical significance. As one of Prishtina's landmarks, the Clock Tower not only symbolises the city's past but also stands as a beacon of cultural heritage, contributing to the vibrant tapestry of this dynamic and evolving urban landscape. Find out more via: https://visitkosovo.rks-gov.net/page/sahat-kulla48
• Music festivals
  Parma’s ‘Festival Verdi’ is the largest opera festival in Italy and one of the largest in Europe, attracting tourists from all over the world. It is joined by Verdi Off, an event that is growing every year in which the Teatro Regio Foundation, organiser of the famous music festival, collaborates with local associations and brings music to streets and squares involving all citizens. In addition to classical music, Parma also hosts a jazz festival (‘Parma Jazz Frontiere’), popular music festivals (‘Barezzi live’ and ‘Parma Music Festival’) and a guitar festival (Paganini guitar festival). 45 Find out more via: http://parmafrontiere.it/ ; https://www.barezzifestival.it/ ; https://www.comune.parma.it/it/novita/notizie/festa-musica-2023
• The fishery harbour
  The ‘Showcase Fishery Harbour’, consisting of Packing Hall IV from 1907, the Fish Station, the Fish Cooking Studio and the museum ship ‘Gera’, is closely linked to cultural heritage and offers a historically authentic environment. The fish cooking studio, which originally began as a fish school kitchen in 1927, has been offering cooking courses for almost 90 years. The ‘Seafood Star 2012’ award recognised the great importance of the fish cooking studio as an image carrier. The ‘Fish Party’, a culinary festival for fish lovers and gourmets, offers a culturally influenced supporting programme around the 44 topic of fish and its preparation. With the theatre in the fishery harbour, the cultural industry has also found its way into this location and creates synergies. Find out more via: https://www.fischkochstudio.de/
• Dimitria Festival
  The Dimitria Festival holds a pivotal role in Thessaloniki's vibrant cultural landscape, being the city's most significant event and the second-largest festival in Greece. Hosted annually in October, this festival enriches the tourism experience and enhances the quality of life for residents and visitors alike. With a history deeply rooted in Thessaloniki's multicultural character, the festival becomes a dynamic platform for various cultural expressions, including theatre productions, concerts, dance performances and art exhibitions. Noteworthy for its diverse and inclusive nature, the Dimitria Festival, with its physical and online festivities, serves as a celebration of the city's artistic richness and cultural identity, providing a unique and engaging experience for all participants. Find out more via: https://thessaloniki.travel/event/dimitria-festival/
• ‘City Memory Museum’
  The ‘City Memory Museum’ has an oral history archive consisting of 9 different themes: History, Cultural Heritage, Ethnic Culture, Culture and Art, Education, Economy, Genetic Heritage, Sports and My Eskişehir and 120 interviews. Visitors can access this archive from 9 touch screens. In addition, the robotic sculptures of Atatürk 40 and İsmet İnönü tell the recent history with their own sounds and movements in the Live History Stage. Find out more via: http://www.kentbellegi.org/
• Lviv IT Cluster
  Lviv has positioned itself as one of the prominent centres of the IT sector in Ukraine, boasting the presence of some of the country's largest and globally influential IT companies. Among these industry leaders are notable entities such as SoftServe and ELEX, which have not only made significant contributions locally, but have also expanded their operations on a global scale. To enhance collaboration, innovation and community engagement within the IT sector, these companies have come together under the umbrella of the Lviv IT Cluster. This collaborative initiative serves as a dedicated community platform, fostering research, development and the implementation of social projects to propel the city's IT landscape forward. The Lviv IT Cluster thus plays a pivotal role in bringing together diverse talents and resources, contributing to the city's status as a thriving hub in the ever-evolving industry. Find out more via: https://itcluster.lviv.ua/en/
• Digital Strategy 2017-2030
  Thessaloniki is actively fostering a digital-friendly environment for business growth and overall city development through its Digital Strategy 2017-2030, a strategic digital policy framework. This comprehensive strategy outlines measurable targets and specific actions focused on digitalising governance, enhancing citizens' quality of life, improving interactions with both citizens and businesses, boosting digital skills capacity for businesses and reducing administrative costs. The city's commitment to accessibility is evident through its descriptive website in four languages providing integrated information on points of interest in the wider area. Additionally, the 'Improve my city' app and web platform actively engage citizens in dialogue on various issues, including tourism, with plans for multi-language development soon. This strategy underscores Thessaloniki's dedication to leveraging digital advancements for the benefit of its residents and businesses. Find out more via: https://www.intelligentcitieschallenge.eu/sites/default/files/2019-07/Digital_transformation_strategy_THESSALONIKI.pdf
• The VisitGenoa app
  ‘VisitGenoa’ is the city’s official tourist app. In the app, you can follow one of four tours (in Italian and English) specially designed to discover all that there is to see in Genoa. The app boasts augmented reality and virtual reality content. Moreover, the app offers an immersive virtual reality tour that starts right from the sky and then moves on to some of the main historical and cultural points of interest of the city. Find out more via: https://www.visitgenoa.it/en/play-phygital
• Environmental ecosystems
  Continuous collaboration between the public administration, private sector and the local community resulted in ‘KM VERDE’, an initiative that strives to create green areas and permanent woodland in Parma and the surrounding province. To date 60,095 trees and shrubs have been planted, 60.8 hectares have been reforested and 100.6 tons of CO2 stored. Further initiatives include Bosco Spaggiari, an urban woodland project, which is planting 12,000 trees; Picasso Food Forest, an agroecology and urban permaculture project; and the University Botanical Garden, a floral installation in a deconsecrated church.Find out more via: https://parmafuturosmart.comune.parma.it/en/
• Seal Rehabilitation Centre
  The Seal Rehabilitation Centre in Klaipeda serves as a superb educational asset for young people, functioning as a platform that introduces them to the marvels of marine wildlife, emphasises the significance of conservation and instils a sense of responsibility for environmental stewardship. By offering informative programs and engaging experiences, the centre plays a crucial role in moulding the mindset of young individuals towards a future that is more sustainable and environmentally conscious. Find out more via: https://muziejus.lt/en/paslaugos/baltic-sea-animal-rehabilitation-centre
• Klimahaus
  The Klimahaus Bremerhaven is a unique scientific exhibition house that conveys the complex topics of climate and climate change in a vivid and tangible way. It has received an award for its interactive simulation game WORLD FUTURE LAB. Particularly noteworthy is the use of intelligent technologies that allow the players' decisions to be displayed in real time on a giant sphere. 23 Find out more via: https://www.klimahaus-bremerhaven.de/en/
• Life Asti Programme
  Thessaloniki is dedicated to enhancing air quality, mitigating pollution and prioritising the health of its citizens, especially children, as well as safeguarding historical assets. Through the Life Asti programme, the city has established a robust system providing vital information about environmental conditions and the impact of Urban Heat Island effects. This initiative reflects the city's commitment to creating a healthier and more sustainable urban environment for its residents and preserving its cultural heritage. Find out more via: https://app.lifeasti.eu/thessalonikidashboard
• Reducing CO2 emissions
  Bremerhaven has voluntarily committed itself to reducing its CO2 emissions by 95% by 2038 and a master plan for active climate protection has already been drawn up in which well over a hundred measures have been listed and updated. In Bremerhaven, municipal and private housing companies have renovated various residential buildings from the 1950s and 1960s with innovative energy-saving concepts. An online solar register is freely available to citizens to inform them about the solar potential of their roofs. Almost all Bremerhaven schools participate in the ‘3⁄4 plus’ energy-saving project, educating children about climate protection. The pupils discuss problems and connections between energy, resource consumption and climate change in class while their caretakers check the consumption of electricity, heat and water and implement technical energy efficiency measures at home. The project facilitates learning and testing of energy-saving and 22 climate-friendly behaviour in everyday school life. Based on the energy and water consumption, the participating schools receive an annual bonus of up to 2,500 euros. Find out more via: https://www.bremerhaven.de/sustainability
• Accessible city resources
  San Sebastián has numerous accessible resources. As an example, La Concha beach has an assisted bathroom service. The Victoria Eugenia Theatre and the 5-star María Cristina Hotel were built at the beginning of the 20th century but have recently been remodelled. The Tabakalera International Centre for Contemporary Culture have been recently created and all of them comply with high regulatory standards. The Tourist Office meets accessible requirements and actively works to achieve inclusion. The office staff have received training on people with disabilities and LGBT+ collective. Access to the office has no uneven surfaces and has a sufficient passage width. Internal circulation is also spacious and comfortable. The counter is double height and allows users in wheelchairs to approach from the front. Find out more via: https://accessibility.sansebastianturismoa.eus/en/
• Cycling tours
  In cooperation with the German Bicycle Association, special cycling tours for people with disabilities have been developed to enable them to enjoy environmentally compatible holiday experiences. This makes Bremerhaven accessible to all and strengthens the area of inclusion in the leisure sector. E-rental bikes are available to people with balance disorders and mobility impairments. Two additional e-bikes enable joint cycling tours between cyclists and people with wheelchairs and visual impairments, hearing loss, cognitive impairments and mobility impairments. Find out more via: https://www.bremerhaven.de/en/tourism/touristic-general-information/accessibility/cycling-for-everyone.130914.html
• Sustainable Urban Accessibility Plan
  Thessaloniki has demonstrated its commitment to enhancing the accessibility of historical and cultural monuments through the 16 development of a comprehensive ‘Sustainable Urban Accessibility Plan’. This detailed plan focuses on various aspects of sustainable tourism in the city, emphasising measures and policies to upgrade accessibility through sustainable modes of transport, prioritising walking and biking while eliminating barriers for individuals with special access needs. Additionally, it encompasses infrastructure that facilitates barrier-free paths throughout the city and this valuable information is easily accessible to visitors through the Municipality's geospatial data portal. Detailed descriptions of pedestrian roads, pavement widths, ramp locations and tactile paving are provided, ensuring that visitors can navigate and explore the city with ease and inclusivity. Find out more via: www.svakthess.imet.gr
• Nano Nagle Place
  Nano Nagle Place is a restored heritage site and a local gem that won the 2022 Council of Europe Museum Prize. It was also ranked sixth in the Top 10 Things to Do in Ireland by the TripAdvisor 2023 Travellers’ Choice Best of the Best award. The museum is fully accessible, offering visitors an interactive digital experience commemorating the life and 13 work of religious sister Nano Nagle (1718-1784). It also offers an online app with a visually descriptive guided tour for the visually impaired. This year, Nano Nagle Place launched their child friendly Visual Museum Guide or ‘Social Story’ which explains social situations to neuro-divergent children to help them feel safe when visiting the site. This guide, which is available online, was created as part of a project undertaken by eight Cork City museums to augment access and make our museums more inclusive. Find out more via: https://nanonagleplace.ie/accessibility/
• Accessible sport facilities
  The city is implementing a strategy to construct sports and cultural facilities that prioritise accessibility for individuals with disabilities, the elderly and those caring for young children. Notably, the National Rugby Stadium, the Municipal Stadium and the Gdynia Sports and Entertainment Hall have been purposefully designed to be inclusive. Features such as audio description for the blind and sign language interpretation for the deaf are incorporated into sports and cultural events. Furthermore, pavements are equipped with tactile paving to assist the visually impaired and in numerous locations, ramps have been installed to replace stairs, further enhancing accessibility. Find out more via: https://www.gdynia.pl/turystyczna-en