Unifi ed Guest Communication Platform
Item
- Title
- Unifi ed Guest Communication Platform
- Description
-
Create real connections with each guest in real time through hybrid conversational solutions (bot-human).
This platform allows you to centralize all communications with guests, providing them with a unique experience throughout their stay. Through the messaging application preferred by customers, such as WhatsApp, Instagram, Facebook Messenger, Telegram, WeChat, among others, you can manage reservations, accept payments, resolve queries and incidents, and increase income through recommendations and suggestions online during your stay. Some notable features include:
- Reservation management via WhatsApp integrated with payment gateway.
- Messaging with guests during their stay.
- Management and resolution of incidents in real time.
- Notifications and reservations for activities during the stay.
- STIT Type
- STT
- Taxonomy Classification
- Design, Management & Operations of Tourism Products: Deployment
- Design, Management & Operations of Tourism Products: Operation
- Design, Management & Operations of Tourism Products: Maintenance/Evolution
- Marketing: Pre-Consumption
- Marketing: Consumption
- Marketing: Post-Consumption
- Tourism Fruition: Partial Digital Experience
- Creator
- Woztell
- Creator Description
-
WOZTELL is a company based in Valencia and offices in Hong Kong and Mexico City, with a team made up of more than 50 professionals.
We have been a strategic partner of WhatsApp since 2019 (Business Solution Provider) and patrons of the conversational business chair at the University of Valencia. As a WhatsApp carrier, WOZTELL offers in the field of conversational business, access to WhatsApp Cloud API and ON Premise API among other conversational channels; solutions in PaaS mode to go to market quickly and scale IT without hidden costs; vertical SaaS solutions in DIY mode for SMEs and Mid-Market, and adhoc solutions to modulate the user experience and specific use cases in large accounts.
- Creator URL
- www.woztell.com/es
- Creator Email
- presales@woztell.com
- Creator Phone Number
- 912 909 121
- Item sets
- Soluciones Tecnológicas Para el Turismo