Omnichannel customer service platform

Item

Title
Omnichannel customer service platform
Description

Conversational AI solution designed for the automation of processes, such as customer service and management through natural language recognition, offering immediate, personalized and effective responses.

This tool is easily integrated into different conversational channels: Web, WhatsApp and social networks, allowing an omnichannel model to optimize the user experience.

STIT Type
STT
Taxonomy Classification
Design, Management & Operations of Tourism Products: Operation
Design, Management & Operations of Tourism Products: Maintenance/Evolution
Tourism Fruition: Partial Digital Experience
Address
Valencia, Valencian Community
Creator
Aunoa
Creator Description

Aunoa is a company specialized in the development of software to automate and scale customer or citizen service services, in the case of AAPP.

This is possible, thanks to the design of Chatbots that use Artificial Intelligence and their daily training carried out by linguists, which guarantee optimal functioning and continuous improvement. Through Conversational AI, conversations and processes are automated, implementing solutions adapted to the needs of each business/service model and guaranteeing the optimization of resources.

Creator URL
www.aunoa.ai
Creator Email
info@aunoa.ai
Creator Phone Number
962 934 390