Through the Smartvel chatbot embedded in Facebook Messenger, users can access all the information on their destinations.
This system processes over two million events a year that go though more than ten verification, enhancement and categorisation processes. All this content, which comes from more than 400 internet sources, is organised and categorised thanks to Smartvel's unique technology.
Smartvel Chatbot:
• Offers fast and up-to-date information on what's going on at destinations according to the needs of each traveller
• Conversation and logic from predefined messages, totally adapted to each brand (programmed in non- natural language)
• Interacts with customers 24/7 and enriches their experiences with useful and relevant content
