TOURISM CHATBOT
Item
- Title
- TOURISM CHATBOT
- Description
-
Chatbot design and development
Study of dialogue and natural language processing:
- Study of the process to be automated and design of the conversation schema.
- Design of the Natural Language Processing that will govern communications between bot and human.
- Design of the rules and regulations that define the behaviour of the chatbot.
- Design of the dialogue semantics and tone of message according to the platform.
Bot coaching
Learning and improvement of the AI:
- Recurring analysis of dialogue between bot and human.
- Study of specific answers.
- Optimisation and improvement of the system through new rules and vocabulary.
- Continuous improvement of the customer experience.
- STIT Type
- STT
- Taxonomy Classification
- Design, Management & Operations of Tourism Products: Maintenance/Evolution
- Marketing: Pre-Consumption
- Marketing: Consumption
- Marketing: Post-Consumption
- Tourism Fruition: Partial Digital Experience
- Creator
- CHATBOT CHOCOLATE
- Creator Description
-
Chatbot Chocolate is an agency specialising in the design and development of chatbots and voicebots on different platforms (e.g. WhatsApp) for companies across all sectors.
It has KDCA, its tool for building and training NLP-based chatbots. And you can forward conversations to agents.
- Creator URL
- chatbotchocolate.com