With the objective of supporting the development of high- quality tourist attractions, Innovaris provides services to support continuous improvement, based on the implementation of ISO/UNE tools and management systems, specific regulations and its own standards.
The company works within the following specific areas:
• Quality: integrating ISO 9001 quality management systems and the EFQM management excellence model
• Environment: including the environmental management system under standard ISO 14001 and the EMAS environmental excellence model
• Health and safety: integrating labour health and safety systems based on ISO 45001
• Information security: based on the ISO 27001 information security system
• Innovation: supporting both destinations and companies in implementing the UNE 166002 R&D&I management system
• Social responsibility: including the ISO 26000 social responsibility guide
Other standards:
• ISO 21401: sustainability in tourist establishments
• UNE-EN 13816: public transport quality
• UNE 175001: small business quality
• GDPR: compliance with the General Data Protection Regulation
• ENS: the national security framework
• Inspection point programmes
• Covid-19 safety certification for establishments
