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• Hearing is believing
  The main tourist information office offers the modern Visualfy system for people with hearing loss. This innovative AI system detects relevant alerts in the environments and sends visual notifications to the user’s smartphone, smartwatch or smartband through sound. By taking this step forward, València is not only going the extra step to ensure that all visitors are afforded the same degree of accommodation but in doing so is implementing a smart approach to making its tourist information services more accessible. Find out more at: https://www.visualfy.com/visualfy-public-admins/
• Tourist Office
  Mobile devices are available for the visually impaired, hard of hearing, those with motor, touch, and cognitive issues, allowing for access to tourist information, so that everyone can enjoy their stay in Braga independently. The Tourist Office also has tourist brochures in Braille to cater for the visually impaired. Find out more at: https://www.tur4all.com/resources/posto-de-turismo-de-braga
• ReThinkers volunteer programme
  Aarhus’ commitment to enhance its citizens’ engagement plays an important role in the city’s development. One of the unique and significant programmes in Aarhus is the ‘ReThinkers’, a project in which volunteers perform hospitality tasks, support the city’s cultural organisations, events, and projects with different tasks. Thanks to private and public donations, ‘ReThinkers” could continue to prosper as a permanent concept and today it makes up an invaluable resource for the city, a strong brand for Aarhus and source of great local pride. Find out more at: https://www.visitaarhus.com/corporate/volunteer-aarhus/become-volunteer
• Bringing accessibility up to a standard
  As a participant in the MITOMED beach project, València is constantly striving to excel in delivering a sustainable and accessible experience on its beaches. As a result, the beaches have been equipped with walkways and accessibility features which are measured and constantly updated in line with the best practices to accommodate everyone wishing to enjoy a day at the beach.Find out more at: https://fundacion.visitvalencia.com/en/sustainability/projects/mitomed
• Barrier-free architecture
  The goal of the city is to enable everyone to participate fully in all aspects of life. As a measure to ensure equal access to the physical environment, transport, information and communication, Genoa’s administration has implemented PEBA – the Plan for the Elimination of Architectural Barriers. The PEBA analyses the municipal area from the point of view of motor and sensory accessibility, dividing it into 94 Areas, i.e. portions of the territory where public functions of importance and interest for the citizen are concentrated, returning a map with 4 colors depending on the degree of presence or absence of architectural barriers: green (accessible), yellow (partially accessible), orange (partially inaccessible) and red (inaccessible). A very important aspect to underline is that Genoa is the first Italian city with a totally georeferenced PEBA and with data free and accessible to all on dedicated portals (open data). For tours and maps, the relative level of accessibility has been indicated for the main points of interest in Genoa, such as monuments, museums, universities or historical shops. And five accessible “thematic itineraries” have therefore been identified: Art and culture, Education, Free time, Business, Other Paths. Find out more at: https://smart.comune.genova.it/contenuti/peba-piano-eliminazione-barriere-architettoniche
• Holidays for low-income families
  In partnership with the association ‘Vacances et Familles’, the Bordeaux Tourist Office provides support to help low-income families enjoy a holiday, including accommodation support and on-site entertainment, as well as assistance before, during and after their stay. Find out more at: https://congres.bordeaux-tourisme.com/sites/bcb/files/inline-files/Présentation%20stratégie%20durable%20OTCBM.pdf