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• PARKING DATA AS A SERVICE (PDAAS)
  PARKING DATA AS A SERVICE (PDAAS). For cities. PDaaS offers a comprehensive overview of parking supply and demand to help cities with better public policy creation. The company uses advanced technologies to generate a library of digital signs and accurate mapping of parking spaces, occupancy levels, and regulatory enforcement and control. PDaaS is a suite of data-driven services to help cities optimise their parking ecosystem consisting of 6 key components: Parking inventory: determine the type and number of parking spaces according to zone and rate. Inspect various street segments and find out what restrictions apply. Parking occupancy: identify the busiest streets and areas, the parking search time and the probability of finding an available space at any given time. Operational Data: track zoning, pricing, compliance measures, collections, and other operational data based on actual inventory and occupancy. Consultancy: help cities to consider parking data in the development of short-, medium- and long-term actions to optimise the parking ecosystem. FIND: help drivers make informed decisions about where to park by providing a parking difficulty prediction for the intended destination. SmartHUB: improve compliance enforcement processes and standardise all transaction data from all digital R&D providers and MPPs.
• MOBILE APPLICATION FOR REGULATED PARKING PAYMENT
  Solution for Smart Cities, or cities under transformation, with an interest in democratising sustainable and smart mobility through the digitalisation of their parking ecosystem, with a direct impact on improving individual experience, including tourism. For more than 20 years, the company has offered digital solutions for drivers around the world through a single app available in 25+ countries. They design solutions for cities for both private and corporate use, regardless of parking frequency or geographic location. Their service is platform independent and works on both phones and cars. They have an award-winning multilingual Customer Service. Depending on the project of the interested city, this solution can be complemented with the following solutions/features: Automatic CameraPark: access to off-street car parks with automatic number plate recognition. Parking Dashboard: data available in an easy-to-use interface, including parking patterns and behaviour trends. SmartHUB: centralise and standardise all transaction data from all sales channels, and improve regulatory control and enforcement. Permits: allows cities to handle digitised permit processing to optimise efficiency in regulatory control and enforcement. FIND: helps find available on- and off-street parking (time saver), as well as EV charging stations. Makes cities more efficient by minimising congestion, and greener by reducing emissions. Electric vehicle charging: enables drivers to find, manage and pay for parking and electric charging both on the street and in garages.
• DINYCONT
  By means of an automatic people counter, DinyCONT offers accurate, real-time information on people flow and the occupancy of a particular area, both indoors and outdoors, managing capacity levels. The data are registered in a cloud-based server for subsequent consultation and for obtaining historical reports. For this, and depending on the particular needs of each customer, different versions of the same product are offered: DINYCONT - Inflow of people For obtaining information on footfall in a determined area (people that pass through this area). This information provides statistical data on average visitor stays, peak times, inflow/sales ratios, etc. It also enables the linking of data between different areas, for example, how many people enter with respect to people passing by the establishment, the show window, the display. All the data is shown in real time. DINYCONT - Capacity For obtaining information on real-time occupancy (how many people there are in a particular space) and capacity management. An example of applying this solution is in event management. This solution ensures event safety by allowing you to set up approach and/or over-capacity alarms so that security managers can receive them and take appropriate measures to avoid over-crowding or situations of risk for attendees. DINYCONT Queues and stays For obtaining information on how long people stay in places of interest, such as shop windows, displays, check-out queues. Knowing the time and number of people in these defined spaces helps to measure the attraction of the area or to adjust resources to avoid unnecessary queues. Technology used: Stereoscopic vision (97% accuracy) Smart cameras (95% accuracy)
• NUBART AUDIO GUIDE
  Nubart is a personalised audio guide card that acts as a unique key for accessing a web application via a mobile phone. The cards are non-transferable (because they have commercial value, they can be sold and generate revenue) and reusable (owners can retain their cards and reuse them later). A perfectly hygienic solution to provide audio guides and other advanced features to museums, tourist routes, attractions and events. The system is accessible to the visually impaired and also to the deaf, by incorporating the transcription of sign language on the tracks and videos. The audio guide can be incorporated onto the Nubart card (possibility of incorporating more than one). This is an innovative guide system for groups for avoiding the use of radio guides which also enables synchronization of the audio with videos of an exhibition. For tourist routes, Nubart incorporates maps and geolocation, as well as videos, photographs, links to promoters and a questionnaire for understanding visitor profiles.
• HIGH-RESOLUTION DIGITAL TOURIST VIEWPOINTS
  This digital tool for destinations allows them to strengthen their tourism potential, providing virtual reality (a 360º tour) in the form of a Digital Tourist Viewpoint using high-resolution 360º photography. This creates a unique virtual scene featuring panoramic views of the location, allowing visitors to spot all sorts of details in the surroundings with a click of the mouse. It includes local tourist attractions with all the multimedia content needed to provide information about points of interest useful for tourists or locals. SUSTAINABLE project. It provides access to multimedia content, content already generated by the destination, or additional content deemed worthy of interest and to be more widely shared.: Virtual visits/360º tours (musealisation, interactive digitalised routes, high-resolution natural viewing points and tourist viewpoints). Digitalised cultural heritage (360º photography and modulated 3D photogrammetry). Digital media (kiosk mode). Physical and smart signalling (QR codes, beacons and kits for tourist offices and INVENTRIP - a tool integrated into tourist platforms). Aerial photography (drones) and promotional videos. A web app owned by the destination that is shared by tourist offices on digital media, providing information for visitors, and encouraging them to go paperless, on social media and on the tourism website itself. It provides concise and direct digital communication that meets the visitors' current digital needs. A responsive multi-platform project that can also be shared. From the digital tourism viewpoint, the destination provides users with access to the location's leisure, culture and heritage facilities. The project is an attractive one, with a carefully designed corporate image, which differentiates it from other creations, making it unique for the destination. It makes it easier to attract tourists, and can be applied either by single locations or by inter-municipal/regional associations or communities. Control Data, usage statistics.
• BUS OPERATIVE
  Bus Operative has been developed taking into account the present and future needs of customers and end-users when using a tour bus. It is a complete smart travel system comprised of three modules aimed at covering specific needs: Bus2Monitor in the company, Bus2App for the passengers and Bus2OnBoard for the bus drivers. Some of the advantages of Bus Operative are: It provides information about timetables, stops, routes, etc. Users will be able to see where they are in the city at any time, as well as the experiences and events going on around them. Users can also find out how far away the nearest bus stop or bus is. Operation planning (routes, schedules, stops, etc.). Real-time operation management. Moreover, Bus Operative is currently active in Spain and abroad, in locations such as: Dubai. Seville. London Malaga. New Orleans. Cordoba. Palma de Mallorca.
• PERSONALISED GEOPOSITIONED VIDEOGAMES
  Progressive web applications that are custom developed for a destination. Used in mobility, they enable a destination to maintain a proactive relationship with tourists during their visit, and build their loyalty. Through an avatar (personalised for the destination), geopositioned content and actions are offered to tourists, which are activated when the tourist walks nearby. The application is inserted into the destination's website. The tourist must register. On registration, the system geolocates them on the map and the game starts. Various actions are available: tour the locations that are proposed. answer questions. take pictures. other possible custom actions. As the tourist performs the actions proposed by the destination, they earn points. The application provides tourists with a personal area where they can see their progress. The tourist logs in to recover what was previously done and continue. Tourists can also share their experience and act as prescribers, as well as modify their personal data. The application stores data about the tourists' routes, dates, times, photos taken and the accumulated results of the questions (answered correctly or incorrectly, etc.). The destination has dashboards that translate previous data, etc., into user behaviour patterns, so that it can develop personalised responses for each tourist. The personalised avatar, the type and actions that are proposed to the tourist, the incentives that are offered, the characteristics of the dashboards, etc., are previously defined according to the destination's needs by means of technical scripts, prior to game development. Aligned with the smart destination platform and with the European initiative GAIA-X.
• SMART DATA PLATFORM
  The solution offered is the creation of geoportals that connect visitors to the smart destination by providing real- time information. The goal of this solution is to transform data, obtained through technology platforms, into knowledge, to help decision-making in smart destinations. One example is a platform based on the development of a geoportal to monitor and view capacities in tourist spaces, which keeps visitors safe and provides them with information while at the same time providing smart data to the destination. The focus is on improving the visitor experience through access to tourist information that offers security and confidence in the tourist space to be visited. This information is displayed through a geoportal using a map as a communication tool between the connected tourist and the destination. The technology used is through a website that can be viewed correctly on mobile devices, since it is necessary to use the technology in a differentiated way given that the use of a website or a mobile phone may differ depending on the travel phase of the tourist: In the inspiration and booking phase the tourist predominantly browses on websites, so the website will focus on providing an overview of the tourist destination they are searching for information on in the tourist space that they want to go to. In the experience phase the tourist uses a mobile phone, so it will place them directly with the GPS in the area where they are located and the nearest tourist spaces with their characteristics. The web technology will adapt to the mobile to enhance their experience and make it very simple and practical to use. In the post-trip phase the tourist will be able to use both tools (web and app) to identify where they have been, sharing it on their social networks, and looking for other similar places that offer them the same confidence and security.
• DIGITAL TOURISM TREASURE HUNT
  The general objective is to design and implement a digital tourism treasure hunt based on a destination's tourism resources through an itinerary for visitors. The specific aims are as follows: Create a treasure hunt-style itinerary that encourages tourists and visitors to move between all the different resources. Create a theme and storyline based on the resources and the history of the destination which will serve as the basis for the itinerary. Represent the cultural, natural and ethnographic heritage of the destination. Boost traffic to the destination's tourism website. Encourage family tourism. The digital tourism treasure hunt provides support to the destination while energetically promoting its tourism resources and making them more well-known. All of this is achieved through geolocation (using online maps) and gamification techniques (web and mobile phone pages), combining actions in the physical environment (QR codes) and the digital world (digital games) as players have to physically move through the destination exploring its tourist resources. Some of its benefits are: brand impact, tourist promotion, increased average spending, a new promotion channel, data analysis and tourist mobility. The project consists of four stages: An initial, pre-planning stage which involves the general digital tourist treasure hunt proposal, the involvement of the municipalities and/or the destination's resources and the design of the mechanics of the game. A development stage in which the content and designs needed to create the flow of the game are developed, and a digital environment is created to be subsequently tested and validated. A launch phase in which all the resources are integrated and the QR codes are created and placed in the different municipalities. A final phase to measure the results, identifying the number of visits made to each municipality and/or destination resource.
• INTEGRATED TOURISM EXPERIENCES
  Connected tourists are at the heart of any action, and act like a node in an open system, receiving information about the destination and generating data for the destination, which then becomes more intelligent. The integrated tourism experience, in this multi-channel manner, is generated through four stages: Information: the main tourism resources to be shared are identified, key information is created about them in a range of formats (text, photos, videos, audio and 3D) and a narrative (storytelling) is developed linking them together. Geolocation: these resources are identified in the destination through online maps, organised in layers of themed information. Integration: information is developed and integrated in its different formats – text (explanatory texts about the resources and the general narrative), photos (recent and old), illustrations and video images (promotional videos), audio guides (narrations of the texts), 3D models (digital recreations), virtual reality (360º photos), augmented reality, educational guides, mobile apps, websites, digital games, leaflets, signs, informative panels and QR codes. Datification: the tools needed to measure the consumption of information in different formats are created. These actions are always performed with sustainability in mind: all designs are created taking the economic development of local businesses into account in an environmentally friendly and socially equitable manner. This integrated tourist experience proposal offers global (the entire destination) or partial (tourist routes and/or resources) tourism development, with the aim of attracting visitors and tourists to learn more and plan their visit in their own way. The business concept is based on a work and service model.
• OPTIMIZADATA ANALYTICS
  A tool to analyse the destination's own communication channels on social networks, websites and the rest of the digital ecosystem. It also features a Social Listening tool. The OptimizaData Analytics tools centralises and organises all the information obtained from social media and other channels used by the destination on a dashboard, facilitating the analysis of data for intelligent decision making as well as monitoring events at the destination. Various displays and reports are shown that allow clients to track and control all the data simply and easily, carrying out active listening of the destination on online media. Features: The tool allows visualisation of the progress of the main metrics of the monitored channels and helps with making the right decisions. It has an alert system to notify users of any unusual actions that may be occurring on the monitored channels. It helps optimise online marketing actions across all channels. Monetise all actions and statistics according to contribution rates. Know the behaviour of followers to anticipate their needs and detect trends. The tool displays comparative reports for all channels of the accounts. Monitor the progress of followers and other metrics, with comparisons between dates. Reports and graphs are displayed in a printable format for presentation of results. Comparison with other destinations (followers and other public metrics). Implementation of historical information to obtain data and reports from previous years. Scalable tool to include more social networks and other channels. Task Manager to assist in the daily management of publications across all channels and accounts. INE data.
• MUNICIPAL INFORMATION SCREENS
  They offer councils the possibility of creating, managing and sharing municipal content by installing information screens in the municipality's main areas, creating their own TV circuit both indoors and outdoors, which will help them to improve communication with citizens. and tourists. Singular Media TIC proposes a digital solution for dynamic and visual display of information and services, managing to capture the attention of users directly. It offers an ample catalogue of exterior and interior mupis and screens, and installs software (singulartv) to create a closed circuit of content, which can be managed by the client.
• URBAN INCIDENTS
  CRM platform through which councils can manage incidents detected on public roads by residents, who will report them to the council through: Municipal and/or tourist mobile app. Municipal/tourist web portal. Official council WhatsApp number. Facebook (official council profile). Twitter (official council profile). Instagram (official council profile). TikTok (official council profile). The person reporting the incident will fill in a form with the following information: Category they would assign to the incident. Location of the incident on the municipal map. Contact details of the person who reports the incident. Photograph (optional) of the incident. Descriptive comments of the incident. All the incidents that are reported by any of the means listed above converge to a single database on the S.I.U. platform, from which authorised municipal technicians can comfortably manage such incidents through a complete internal management system. On sending, the user will automatically receive a text message on their mobile device as a response from the S.I.U. informing them that the incident has been received on the council platform. It should be noted that sending notifications via text message is really important, since many citizens uninstall the apps on their mobile phones, or do not access their emails for long periods of time. Text communication has been chosen since it is one of the safest ways to ensure that incident-related notifications are received: the SMS messaging service is always active on all mobile devices, regardless of whether the platform chosen to send the incident is uninstalled.
• ECOCOMPOSTAJE
  Technology solution that provides public administrations real-time information about citizen participation in home and community composting programmes. Web application and app to organise and manage the composting system for homes, communities or large producers of organic waste. Features: Georeferenced information on the compost bins installed (location, owner, type, amount of composted waste, etc). Real-time monitoring of participation in home and community composting programmes. Preparation of reports and dashboards with service information. Promotion of initiatives and awareness campaigns. Establishment of a two-way communication channel between citizens and service managers to manage doubts and incidents, with the possibility of including images that facilitate the communication. Simple and intuitive management for citizens, through an app.
• CAPACITY CONTROL
  Crowds are common in today's life. From school to work, people are constantly engaged in crowd-related activities. However, crowds can become problematic at times. Essentially, there are too many people in one place, making it difficult to move and communicate freely, in addition to the risk of spreading COVID-19. This is where the need for IoT arises. This solution combines a private IoT network and Artificial Intelligence to detect people in spaces such as restaurants, meeting rooms and bedrooms. Molukas' solution consists of wireless Lorawan sensors that count the number of people in a room. You can monitor the data and receive alerts from the Molukas cloud platform. Thanks to the use of wireless technology, installation is very simple and durable. This solution automatically counts people in a room in real time  and triggers automatic mitigation measures based on occupancy and foot traffic. The solution helps reduce the spread of COVID-19 by sending alerts when the number of people reaches a certain level.
• IOT CONSULTANCY
  For institutions that are developing IOT projects, Molukas offers expert advice, offers smart cloud-based platform services, advice about the devices that best suit the project needs, or the optimal communication technology. It also offers training, consultancy, deployment of public/private networks and vertical or tailored IoT solutions.
• IMPLEMENTATION AND DEVELOPMENT OF INBOUND MARKETING STRATEGIES
  They develop and implement Inbound Marketing strategies for tourist destinations and companies in the sector. They produce and manage content optimised for Inbound Marketing strategies. With Inbound Marketing, they customise communication with the most interesting, destination-suited tourists, those with the greatest potential, adapting to their tastes and needs, adding value, and thus generating credibility, trust and brand recognition through direct and personal communication. All done with technology: data management (CRM) and automation, in addition to the production of valuable content adapted to each of these target profiles.
• ITSVIZIT
  ItsVizit is a cultural content management platform that offers a more personal and satisfactory experience for users of a museum, particular location, park, itinerary, etc. through the following functionalities: Usage analytics: helps decision-making, knowledge of use of guides. Real time management of guides, text and audio. Multi-language; all the guides are offered in any available language. Multichannel: through web-based apps, QR codes, instant messaging and voice calls, enabling use via mobile devices, new or old, large or small. Chat Bots. Geolocation. Beacons. Website positioning with specific semantic applied to the world of tourism (standard UNE 178503). Virtual tours. Tickets.
• SMARTBRIDGE - MODBUS TO LORAWAN GATEWAY
  Smartbridge stands out for: Providing easy connectivity to the LoRaWAN network. Automatically redirecting data to the LoRaWAN network. All that is required is to configure the Modbus addresses in the mobile app and upload them to Smartbridge. Areas of application: Smartbridge enables communication via LoRaWAN with equipment such as: Sensors. Complex measurement systems. Alarm panels, PLC or any device with a serial interface. Modbus electrical energy meters. Modbus flow meters.
• INTERACTIVE OTT PLATFORM FOR TOURISM PROMOTION
  Interactvty is the first company to develop OTT 2.0 technology with TV-commerce and interactive streaming. Its product is the only interactive OTT platform on the market. Its interactivities offer unique solutions for the tourism promotion of each destination: E-commerce: make purchases on all devices and operating systems, including Smart TV. Questionnaires/Surveys/Sweepstakes: directly from the OTT, users may be given the opportunity to participate in surveys, questionnaires, contests in real time. Go to: User traffic can be redirected without having to leave the OTT. Users will be able to navigate across content within the platform. PUSH technology: you can send any type of link for the user to perform the desired action: access websites, view social media profiles, access e-learning platforms, download applications and documents, etc. Expansion of information: interactivity designed to allow the audience to expand the information, delve into the data or insert advertising related to the content. They strive to offer their users the best experience and solutions ever seen before. They help their clients to monetise, manage their audiovisual content and integrate it into Smart TVs, websites, mobile devices and tablets.
• CICLOPS DTI SMART DESTINATION MANAGEMENT AND MONITORING SOFTWARE
  CICLOPS DTI is the management software that destinations need to digitalise and transform themselves into Smart Destinations. It can become a support tool for the Smart Destination's management body to monitor the destination's five key pillars (governance, innovation, technology, sustainability and accessibility). This technological solution speeds up the work performed by municipal teams when implementing action plans. The main advantage is that it is constantly being updated and aligned with UNE  178501 and UNE  178502 standards and indicators. This solution has been tested in different municipalities, can be adapted to the size of the team and is easy to implement. It includes a training module in digital skills for its users. CICLOPS DTI features a specialised Smart Tourism Call Centre service, which provides immediate response to the challenge of digitalising public administration.
• INFOTOURIST-NET
  INFOTOURIST-NET is a SaaS or OnPremise solution, designed for national tourist organisations that have a network of customer service offices. It is a platform that collects and analyses information requests, sources and surveys from a network of offices. It shares information among the network to be provided digitally to visitors. It includes a digital customer service module to send information directly to visitors' smartphones. Real-time graphs and statistics in Excel. The modules incorporated into this solution are: Visitor registration. Survey management system. Event management by network members. Document and brochure management among network members. Tourism informer interface for providing information digitally. Administration of network users and members. Global and partial statistics on queries dealt with and surveys provided at the network offices. On-demand modules.
• SAFE TOURISM CERTIFIED
  Safe Tourism Certified is a transversal tourism certificate (covering 22 subsectors) that aims to generate confidence in Spanish and international clients and tour operators through the implementation of a series of security protocols developed by the Instituto para la Calidad Turística Española and endorsed by  the Spanish Ministry of Health. Tourism companies, destinations and services can be certified against the international standard ISO/PAS 5643 that establishes the requirements and recommendations to prevent the spread of the SARS-CoV-2 coronavirus in tourist organisations. It is a guarantee mark and certification of implementation of the Health Risk Prevention System. The certification is subject to an audit carried out by independent companies.
• SUSTAINABLE DEVELOPMENT PROFILE (SDG)
  This project promotes the contribution of local and regional agendas, especially those linked to tourist destinations, to the 2030 Agenda, pursuing the Sustainable Development Goals (SDGs). It promotes adaptation to two of the current cornerstones of competitiveness: sustainability and innovation. This is in line with the commitment to comply with the SDGs, which in a time like the present, require a firm commitment to safety, in a broad sense, as well as to sustainability. The aim of the project is to provide a technical assistance service for the diagnostic analysis of plans and projects, within the framework of compliance with the SDGs, and with the following objectives: Identify how the actions, plans and programmes in place within the tourist destination contribute towards achieving the SDGs. Contribute towards public bodies implementing and complying with the 2030 Agenda.
• CSV ANALYSIS FOR TOURISM PROJECTS. MATERIALITY AND STAKEHOLDER ANALYSIS
  CSV analysis aims to obtain profiles of local communities and groups of interest that may be affected, or that have direct or indirect interests in the activities and projects a company, organisation or public body may carry out. The risks, needs, expectations and opportunities of different local stakeholders are identified and understood, with the aim of getting to know the relevant aspects on which action can subsequently be taken. The key objective of the Creating Shared Value (CSV) philosophy is to obtain proposals for initiatives that meet local needs, minimise risks and create value for both the company/organisation/body and the local communities, including them in the local action plan, known as the CSV plan.