Items

• TOURISMATIC
  A technological solution that provides tourist offices with the ability to display destinations' full tourist product offers through their websites. It is an independent, modern and open marketplace (it can be shared with any tourism product provider), customisable, multi-language and multi-source as it works as a meta search engine. Through a simple banner they link directly to the provider's sales platform, email or phone. Offers can be uploaded via APIs or Intranets.
• URBAN TOTEM DISPLAYS
  The Totem/Tourist Information Point solution digitalises all the services and information of tourist offices, municipalities or councils. The goal is to offer a better visitor experience and at the same time get to know the tourist in order to build their loyalty. That is why all interactions with the tourist are recorded and personalised. In addition to using the screens to display the municipality's information, visitors can scan a QR code to view all the content on their mobile. This solution helps the digitalisation of public spaces and offers the following functionalities: Show the points of tourist interest in the area, shops, museums, restaurants, transport in a simple and visual way. Personalise the experience at the destination with customisable routes, according to the days and interests. Have an omnichannel solution that can be included in any media to interact with the tourist, on the mobile through QR or on your website. Real-time feedback: real-time reporting system: report through graphs, exportable in PDF and Excel. With the survey module, it provides a data collection channel for visual satisfaction surveys without the need to download any app.
• SMART BEACH
  A solution to improve swimmers' experiences and manage beaches/bathing areas and related consumption more efficiently (waste, water, etc.). It also allows the monitoring of different beach parameters through a network of sensors. This is a bespoke solution in line with clients' needs and can include, in each location: A weather station which measures different parameters like temperature, humidity, atmospheric pressure, precipitation intensity and total precipitation, UV levels and wind speed and direction. It also features a sound level meter which measures sound pressure levels in dab Cameras for capacity control that provide information about bathing areas occupancy levels in real time Flow meters to monitor water consumption in showers or areas of interest to those managing the services Volume sensors to check fill levels of waste/recycling containers A station for monitoring water quality. A digital bracelet to locate people. This consists of supplying bracelets with QR codes, so parents or guardians can scan the code to enter the person's contact details, and who to call if someone should find them Indoor and outdoor parking solutions in cities that guide users to free spaces quickly and easily. This helps reduce congestion, makes the beach itself more attractive as it is  quickly and easily accessible, and reduces pollution while increasing the satisfaction of drivers and of visitors to the beach. All this information can be integrated into the Smart Destination platform with specific dashboards to view data in real time.
• SMART TOURIST ROUTES
  A SaaS solution to create and recommend tourist routes using artificial intelligence, adapted to each person. It connects user preferences with resources that already exist in the tourist destination, focusing on tourist satisfaction. Travellers have access to a website/app, where they can: Consult the opinions of other travellers, the highest rated locations and routes, and the essential characteristics of different destinations Share their opinions and save favourites Receive people flow notifications Purchase products and book events. The tourist destination has access to: All the information about the destination (culture, gastronomy, etc.) in one digital location Connection with relevant variable information (opening hours, prices, etc.). Integration with platforms and hardware A website with relevant historic and real-time data on how travellers interact with their destination. Local businesses have access to: A way to sell their products or services online via the platform A way to showcase and promote local products.
• THINKING CITY PLATFORM
  Telefónica has developed a commercial service to offer its customers a global platform as a central nucleus and integrator of all IoT systems or systems that capture data from multiple tourist destinations, as well as Smart Cities, urban environments, provincial councils, regional governments, etc. Telefónica's solution is based on the Thinking City Platform, which is itself based on the European standard for Smart City platforms: FIWARE. The Thinking City Platform presents an architecture based on layers, in line with the AENOR (Spanish Association for Standardization and Certification) UNE178104:2017 standard. These layers allow the platform's capabilities to be grouped logically to meet interoperability and integration requirements for apps and services. Telefónica's platform complies with the National Security Framework (medium level), meeting all the requirements for software (quality, security, updates, vulnerabilities and risk management, maintenance and operating capacity). Compliance with the ENS () is conditional both on the infrastructure in place, and on the processes and protocols to access information implemented by each data centre. The Thinking City Platform is a middleware tool that allows data from both IoT and non-IoT sources to be integrated. With this service, clients will be able to exploit information more effectively using executive dashboards and business intelligence, linking information from different sources via Big Data and Open Data. Some of the systems or verticals that can be integrated into the Thinking City Platform are the following: Sensorisation and efficiency: smart heritage, smart buoy, waste management, smart lighting, etc. Transport: smart pedestrian crossings, capacity control, smart parking, etc. Economy and entrepreneurship: digital tourist card, urban totems, etc.
• FLEET MANAGEMENT
  This is a solution and service platform for the management and control of a fleet of vehicles. It shows, in real time, the location, activity of the fleet or mobile assets, as well as information on possible engine failures or fuel consumption. The purposes of this type of solution are based on its traceability capacity, increased control and security, cost savings and process improvement thanks to the availability of information in real time. Activity control: definition, optimisation and monitoring of routes, geolocation of vehicles in real time, position history, hours of service, unauthorised stops, points of interest and geofences, driver identification. Cost optimisation: fuel consumption, excess revolutions, idle time, engine data, diagnostics, maintenance reminders by period, engine usage time or mileage, etc. Safety: accident reconstruction, type of driving: braking, acceleration, turns, speed, seat belt use..., driving ranking, accident identification, integration with solutions such as panic button, etc.
• TOURISM INTELLIGENCE PLATFORM - HODEIAN
  HODEIAN is a tool for understanding flows, visitor profiles and consumption habits based on data analysis. Its objective is to be a decision-making aid for public/private tourism managers, tourism resources and any commercial establishment that may be related to tourism. To do this, HODEIAN analyses data from various sources: System for monitoring expenditure in commercial establishments in the territory. Aggregate and anonymous statistics of transactions made with a bank's cards and POS terminals (dataphones) are offered. With this information, a virtual map is created to analyse the consumption habits of customers and improve the knowledge of customers. System for tracking the movements of visitors (tourists and same-day visitors) through mobile operators. Anonymous, visitors’ movements are captured through the territory through a mobile operator. It provides knowledge on behaviour patterns of the visitor in each of the areas that make up the territory. Specifically, you can quantify the number of same-day visitors to the area and where they stayed overnight (outside the area). People counting system via sensors. It makes it possible to know the movement and flow of people in a specific area over time. You can analyse the impact of, for example, the events held and identify situations and oversaturation that require some type of action.
• TOURISM INTELLIGENCE SYSTEM FOR SMART DESTINATIONS
  Next-generation Smart City LED lighting With good LED lighting and illumination as the starting point, SpaNET is introducing a new generation of LED lighting. These have been developed based on their vision for the future, so lighting will become even more of a smart centre. Thanks to modular construction and open architecture, their Smart City LED lights are prepared for future developments. Smart Platform By combining lighting and connectivity, the public lighting smart network can be controlled, monitored and managed remotely. The smart platform will automatically configure the street lighting network, after which each LED light will be immediately visible in the application (or via their back-office platform). Its brokerage layer can be fully linked with all other TALQ version 2.2.0 compliant CMS systems without the need for additional development. Existing or new LED lights from other manufacturers can be integrated into the network and the intelligent platform by using a NEMA wireless module or the MIRA lighting control module (LCM). Smart Sensors Its Smart City LED lights are modular (plug and play) and contain one of a series of sensors that allow for example the position, movement, ambient light and energy consumption to be measured. But it is possible to do much more. For example, Smart City LED lights can be enhanced with a humidity meter, motion sensor, sound sensor, particle sensor, Wi-Fi, small cells for 5G technology and much more. They don't involve lock-ins and are made according to the requirements of each specific location in a city or municipality, adapting to visitors' specific needs during their stays, and to needs relating to quality of life for local residents.
• PARK4DIS PEOPLE
  Park4Dis aims to solve a problem that affects more than 1 million people with reduced mobility and more than 15 million in Europe, from various aspects and with a 360º vision. Currently, it provides information about more than 300 cities in 10 countries, totalling more than 45,000 spaces for people with reduced mobility. One of its main goals is to help reduced mobility users with  Park4Dis People, a  free, interurban and cross-sectional platform that shows an accessible summary of the location of reduced mobility spaces  and – a unique solution in Europe – local regulations on other permitted parking. Reduced mobility users do not have to worry about downloading, if it exists, an app for each destination; and councils (or tourist destinations) that join the platform become a "Park4Dis city", forming part of the paradigm shift from Smart City to Smart Human City promoted from the Park4Dis project. Park4Dis People Shows the location of the reduced mobility spaces closest to the destination. Allows guidance to the selected destination. Shows the regulations on other parking spaces allowed in the city (e.g. loading/unloading, blue zone, resident zone, etc.), specifying the maximum parking time and/or the fee that should be paid. Shows information on free/occupied reduced mobility spaces. Allows reporting of incidents affecting a reduced mobility space, in the form of a phone call to the local police or a text (e.g. offenders parked in reduced mobility spaces without a card, reduced mobility spaces not accessible, signs in poor condition, etc.). Add/validate collaboratively reduced mobility spaces that are new or not available in the app, with photographs of the signage. Reserve a reduced mobility space for a certain time.
• CONSULTANCY SERVICES FOR SUSTAINABLE SMART DESTINATIONS
  Soluciones Turísticas has a lot of technical experience and knowledge in terms of providing services for destinations: Developing master plans for Smart Destinations, aligning them with their strategic plans or developing them in parallel. Developing sustainability plans for tourist destinations, aligning proposals alongside ad-hoc helplines. Creating ICT and sustainability audits for leisure and tourism sector companies. Technical assistance for structuring tourist experiences for destinations, and developing and marketing communication strategies. Designing and opening product clubs, and providing technical assistance to facilitate the marketing and launch process. Concept and viability studies for tourism and leisure sector projects. Creating tourism project master plans. Training plans for the launch of tourism experiences, and technical assistance for mentoring entrepreneurs. Plans to add value to tourism experiences within the primary sector, including both public and private initiatives.
• TOUCH SCREEN TOURIST INFORMATION KIOSKS
  Solaria9 offer touch screen platforms developed especially for municipalities and tourism. Their service consists of unique, personalised content design for touch screen display totems for tourist information, which can be installed indoors or outdoors. They focus on user experience and interface design, ensuring that the system is intuitive and easy to use for any visitor, regardless of whether they have any technical knowledge or are used to using touch screens. Each project is tailored to the requirements of each municipality, and service and content updates are performed immediately from the data centre. Their totem displays are designed for intensive use, with ingress protection code IP65, anti-vandalism, automatic brightness control and the option to add extra hardware such as mobile phone charging points, a Wi-Fi hotspot and much more. Their projects are integrated with all the different kinds of sensors available, such as: proximity, lift and learn, temperature, air gesture, voice recognition, gender recognition and more. They provide all the hardware needed for digital projects, touch screen kiosks, LED screens, LCD screens and interactive smart boards, and have their own software to update and publish content. They also have a professional team consisting of two developers with expert knowledge of Intuiface, a graphic designer and a specialist in user interface (UI) design, user experience (UX) design and interaction design (IxD). They work from the cities of Ceuta and Malaga, sending and installing their devices across the whole country. They have designed a wide range of apps where their municipality can display, among other elements: Places of interest Tourist attractions Regional events Multimedia galleries Weather reports Transport Out-of-hours chemists News Marketing Cultural calendars Surveys Tourist routes Gastronomy Fairs and festivals Craftwork Emergency services Advertisements Complaints and suggestions
• CUSTOMISABLE DESTINATION GUIDES
  The Smartvel travel guides are the ultimate tool for interacting with users through relevant personalised content, inspiring visitors who are able to find out what they can see and do at the destination. The system, which is based on big data and machine learning, processes over two million events a year that go though more than ten verification, enhancement and categorisation processes. All this information originates from more than 400 online sources, Open Data, travel Blogs, activity provider agreements and many other sources. Personalised content can be included to inspire travellers and collate all the necessary information for developing customised travel guides. Features: A fast, easy process Access to the Smartvel API in 24 hours. Totally customisable to the requests and content of the client's brand. Over 400 destinations worldwide (more destinations by request). Content available in more than 15 languages Experienced support team to guide you through each step of the process.
• CONTENT FOR DIGITAL NOMADS
  Content focused on digital nomads has the dual aim of making it easier for destinations to gather useful information for this segment of travellers who can telework in any destination, and to help promote destinations using Smartvel's digital content on their channels (web, app, email, social media, etc.). Content includes but is not limited to: Administrative procedures. Documentation needed to travel (nomad visa, other visas, health requirements, etc.). Wi-Fi zones. Mobility and public transport. Coworking. Where to live. Estate agencies, etc. What to see and do at the destination (points of interest, restaurants, live agenda).
• EVENTS CALENDAR
  The Smartvel Events Calendar is the ultimate tool for travellers to discover all the events scheduled during their trip in any destination. It is an up-to-date calendar with all the events, from concerts, fairs and local markets to sporting events, festivals, plays and much more. Users can look up what's going on in the next week, weekend or month, or they can select their own dates and filter the contents according to their interests and tastes. This tool is totally customisable and can be easily integrated into their digital channels (website, mobile, chatbot, email, app, etc.). What is the Events Calendar? A complete events calendar for keeping users up-to-date on everything that's going on at a destination. Any destination in any language. The widget includes options whereby users can filter by location, travel dates and interests Quick and easy implementation It can be up and running on any digital channel in record time. Easy and intuitive navigation The system works automatically and the Smartvel team is responsible for checking and validating all the content that is displayed.
• INVENTRIP
  Global digital tourism platform (web, app and API) developed by Sismotur to manage, disseminate and distribute tourism data, introduced in 75 destinations in Spain and Portugal, that collaborate to share best practices and the joint development of its development. To have access to quality data, it is necessary to add the work of each destination manager. To do this, Inventrip has a technology that allows hierarchical data networks to be established with different levels of integration (thematic, administrative, etc.). Inventrip already has 40,000 resources for its level of integration on the Iberian Peninsula. Inventrip allows you to manage the main IoT digital connectors (Dynamic QR, NFC chips, Beacon and Geofence) in the cloud to send digital information to tourists’ mobiles at all times and based on their location, particularly through smart signage. Inventrip can share the entire destination, a thematic route or a resource, all through URLs. It also features booking engines to sell tourist activities and URLs with high-resolution digital tourism viewpoints and virtual tours. The Inventrip service is also integrated into touch terminals and allows the management, visualisation and downloading of trail KMLs. To promote the interoperability of platforms and the distribution of tourism data, a common language is needed. In tourism this translates into compliance with the UNE 178503 Semantic Standard of Smart Tourism Destinations. Sismotur participated in its drafting and the preparation of the Best Practice manual, as well as in its updating for the management of Covid-19. The Inventrip platform now allows the management of data according to the aforementioned standard and its efficient distribution with the API Inventrip.
• TOWN APP
  Application so that citizens can communicate with the council, learn about all the services and procedures, submit requests and access all municipal information. Residents can find out the news or events; have the entire catalogue of services offered by the council with one click; or subscribe to notifications. You will be able to answer questions such as, What is the nearest open pharmacy? or Where can I find a bin for used oil? This solution establishes a two-way communication channel between residents and the council. Citizens can communicate digitally and remotely and avoid unnecessary trips and calls. They receive guided assistance for requests and procedures that must be carried out. It is a very simple process that residents can carry out in a few simple clicks. Also, they can access all the requests they have made and find their status, and receive push notifications. This assistant is implemented with access to a complete back office as a heldesk, from where you can manage and automate all interactions with citizens. For example, requests can be assigned automatically, or predefined responses can be programmed according to the type of request for a more agile response. You can offer a more efficient resident service, by simplifying the processes. To make it more agile and eliminate many unnecessary tasks: saving time and money. The solution focuses a lot on the user experience and adapting to the needs of the municipality and its citizens. And it is one more piece that integrates with the rest of your solutions, leveraging existing APIs or developing integrations. In summary, the goal is to have an effective and remote citizen service, to bring municipal services to citizens through technology.
• MASSIVE PROXIMITY MARKETING WITHOUT AN APP: SEEKETING PHYGITAL INTERACTION AND GAMIFICATION
  Proximity Phygital Marking allows a text message/WhatsApp/email channel to be opened, sending proximity messages to millions of residents and tourists who register without the need to install an app, although they can also integrate it with the use of push messages in apps, websites or screens in the municipality. Messages are sent when the user is in each area of interest (each street, beach, monument, building, etc.), and it increases efficiency and totally reduces the disruption. It also automatically analyses how the communication campaigns carried out by the destination impact, and provides the tools to communicate automatically and in each area, with each user according to their profile, tastes, habits or interests, knowing the areas where they move or where they are now, sending any type of information, automatic alerts, communication, surveys or offers that best suit the client's needs. This is why this system generates results that a standard CRM with WhatsApp chatbot or sending SMS/Email/push app cannot perform. This system is also compatible with the app push notifications (mobile application). Users are not required to enable Bluetooth to use iBeacon, and it reaches almost all users since it is compatible with and without app. The system is compatible with other Seeketing Phygital solutions integrating physical and online person-to-person channels, which enables automatic messaging according to the type of user (locals, tourists, same-day visitors and many other profiles) according to the areas they have visited, the time, the frequency of visits to each area or where they come from, their nationality, gender, age, even depending on what the user has consulted on the client's websites and apps, or on the response generated after receiving each message.
• SAYME DUMPSTER LOCK: SMART LOCK FOR MSW CONTAINERS
  SAYME Dumpster Lock is an advanced smart lock solution that uses NFC technology for user identification, is powered by standard batteries for long periods of use, and communicates with the latest wireless communications technologies available on the market to implement waste reduction policies through access control and pay-per-use. User identification for contribution control. Verification of emptying and optimisation of routes. Detection of misplacement, fire and overturned. Detection of obstruction, dirt and blockage. Real-time alarm transmission.
• SAYME BUTTON
  Devices for actions on demand: Small wireless devices that are powered by conventional batteries. Customisable with the client's brand image. Solutions to minimise company-client friction: request for products and services, automation of actions, emergency alarms, digitalisation of processes, etc. Unified management and remote configuration through a powerful IoT Gateway. Direct integration with third-party systems and platforms through a REST API. Main features: Sending messages before events. Configurable actions through the IoT Gateway. App for iOS and Android. Notifications to smartphone, email, text, call, etc. Easily integrable with third-party platforms. Use cases: Alarms, request for assistance or a service, order automation, check-in, marketing actions, etc.
• INCLUSIVE SIGNALING MANUAL
  The service of adapting or designing inclusive signage manuals for indoor and outdoor is a very innovative initiative that can unify the institution's image in an accessible manner. It includes the latest criteria in regulations applied to general graphic resources, as well as Puntodis' expertise derived from its experience and that of many users. Having an inclusive signage manual helps not only citizens in their day-to-day work, due to its basic concepts in Design for All, but also technical staff to implement accessible solutions adequately and maintain or adapt them in renovations or maintenance processes. The main goals are to facilitate the reception and perception of information, as well as to help to understand the basic concepts of accessibility, saving time and implementation costs through a specialist manual. It also serves as support to raise awareness of the importance of universal accessibility.
• IVIEWPOINT
  iViewPoint is a technological product to promote destinations through showcasing their viewpoints. A technological panoramic table gives visitors access to exclusive content about the most noteworthy cultural heritage from their mobile phones (website, QR or NFC) through rich text and multimedia content, and encourages them to share the experience on social media. The company locates and describes the cultural resources that can be seen from each viewpoint, creating rich content in various languages and formats (photos, 360º videos, audio, texts, drone footage, etc.). Each viewpoint will have a complete fact sheet, on the web, through a 360 photograph where the resources are located and information about them is accessed. The panel, 180 cm x 70 cm, has a 10-year guarantee, and is created through an innovative process that consists of fixing digital images using a high-pressure process. Panels are equipped with an NFC antenna and a QR code for instant access to the information on the resources visible from the viewpoint.
• CYBERSAFE DESTINATION
  The audit analyses security requirements and privacy needs, and their level of compliance. It also evaluates the readiness level of the smart infrastructure and identifies its critical points in order to adapt to the strategy. The audit involves a test of the technologies' security (communications, administration, sensor maintenance, potential danger of physical handling) and assesses suppliers' management of devices to ensure they are free from vulnerabilities from the manufacturing stage to the installation stage.
• HEALTH SECURITY PERCEPTION AND TRUST MONITOR OF A DESTINATION'S TOURISM SERVICES
  Goals and benefits: To help destination managers work together with the private sector to offer a satisfactory and safe tourism experience. Identify areas for improvement with regard to tourists' confidence during the decision, visit and sale phases. Improve the image and reputation of the different tourism services, and in turn the destination as a whole. Content: Audit on the perception of health and hygiene security in all the destination's resources. Joint action plan with the private market based on project results. Customised monitoring plan according to the results and particular needs of the destination. Methodology: Analysis of content generated by customers on accommodation, restaurants, museums, beaches, activity companies, natural spaces, etc., on leading tourism platforms. Application of Artificial Intelligence for identifying and analysing attitudes in the mentions related to the perception of safety and COVID-19 (capacity, social distancing, protocols, etc.) plus expert human analysis. Segmentation by product, period, area, source market, etc. thanks to the customised data viewer.
• VISITOR EXPERIENCE AND DESTINATION TOURISM REPUTATION MONITOR
  A bespoke service for each destination, with access to a system for monitoring, handling and visualising thousands of online opinions and ratings produced by tourists on relevant sources (OTAs, search engines and review communities), directly linked to the key areas of governance, innovation and knowledge. It has been implemented and adapted to all types of destinations, including several destinations within the Smart Destinations Network, with a focus on: Customer experience: The iRON® online reputation index, divided into: Sectors (accommodation, restaurants and attractions at the destination). Products (culture, nature, leisure, gastronomy, activities, shopping, etc.). Periods: comparative with previous years, months, days. Territories (regions, provinces, districts, cities or by micro- segmented areas of the municipality). Source markets (national vs. foreign, mature markets, emerging markets). Type of customer (families, couples, groups, singles). Type of service: accommodation category, gastronomic club, etc. Cross-segmentation of destination-tailored indicators on detailed interactive dashboard. Perception of health security. A module designed to understand and improve visitor perception of the health precautions in place at accommodations, restaurantes, tourist activities, cultural and natural attractions, by combining AI and expert human analysis. Perception of sustainability: Module designed to determine and improve the perception of sustainability by tourists, including sentiment analysis, temporal, geographic, product and market concentration, characterisation of sustainable initiatives of the offerings, etc. In all modules, emphasis is placed on the design of actions to transfer results to all agents in the sector to implement competitive and sustainable improvements (interactive dashboard, ad-hoc reports, workshops, etc.).
• VISUALFY PLACES
  System that, through devices installed in the building, is capable of recognising relevant sounds from the environment (e.g. a fire alarm, a beep for a health service or a citizen service office, warnings of closing doors or services or personalised notifications) and translate them into visual and sensory alerts on any device, both common to the space (smart lighting that is installed in the building) and personal (mobile, smartwatch or smartband). For building workers, they usually recommend smart bracelets so that the notification arrives directly regardless of where they are in the building. The importance of privacy in AI should be stressed. The system works locally, to fully guarantee that no audio can leave the building, nor be heard by anyone. Sounds rather than voices are recognised. Once the sound has been recognised, the system itself is responsible for eliminating it so that no one has access to it. It has the approval of the Spanish data protection agency (AEGPD) and is included in the GVA's Guide to success stories of ethical use of AI in the tourism sector. By installing magnetic loops, they improve communication with hearing aid and cochlear implant users; and through a voice recognition functionality in the app, they eliminate communication barriers created by the use of masks that make it impossible to read lips. Any user will be able to read in real time the information that the health works want to convey. The smartphone's microphone captures the staff's voice and transcribes it on the user's screen. In compliance with the GDPR and to protect all building workers, users cannot save these conversations. It is available in Spanish, Catalan, Basque, Galician and English and will soon be available in any language.