Items

• AIR QUALITY IN THE CITY
  Equipment for measuring air quality in certified tourist destinations for Indicative Measurementsaccording to European Air Quality Directive 2008/50/EC, and maps of dispersion of air quality. The equipment measures very precisely the main gases and particles that affect the air quality of cities: NO2, O3, SO2, CO, PM2.5, PM10, temperature, pressure and relative humidity. The information is sent to a management platform, where the levels can be consulted. The data can also be integrated into city platforms or tourism CRM and can be displayed on information panels for tourists. With the data from the air quality meters, the topography of the city, the weather data and the behaviour of traffic, a high- resolution, real-time dispersion map of air quality is created, with a precision of 5 metres and 1 hour. With this model it is possible to know how each pollutant is dispersed throughout the city, how it will change in future or identify how much traffic influences total pollution. Applications or use cases: Knowledge of outdoor air quality in real time for: Tourist use Sports Citizen use Map with dispersion of each pollutant throughout the city. Air quality forecast for several days ahead. Influence of traffic on total air quality.
• TECHNICAL OFFICE FOR IMPLEMENTATION AND MONITORING OF TOURIST PLANS
  Design and adoption of mechanisms for the implementation and monitoring of destinations' tourism strategy and plans and projects; control of action implementation, overseeing the fulfilment of the indicators and assessing their impact. Implementation planning. Identification and engagement of agents and preparation of participatory scheme. Dashboards for the analysis of the degree of execution and impact. Contingency plans. Social reporting of results.
• MANAGEMENT OF TOURIST DESTINATION MANAGEMENT ENTITIES
  Comprehensive management of tourist destinations based on governance and sustainability, creating participation structures for tourism agents and implementing high added-value projects. These projects will promote and position the destination in the tourism sphere, and generate wealth and attract quality tourism. Design of the destination's development goal-based roadmap. Technical, administrative and strategic project coordination in order to achieve the expected results within the expected deadlines and according to the budgeted resources. Implementation of development projects involving all internal and external agents. Technical coordination, approving the actions within the established deadlines and performing follow-up and assessment. Administrative-financial coordination, monitoring the recruitment and justification process. Management of project communication and awareness raising. Control and analysis of the degree of successful execution and the achievement of goals, as well as the detection of deviations and implementation of preventive or corrective measures.
• WANDO EXPERIENCES
  Wando is a tourism intermediation platform for destination leisure experiences which aims to ensure that all the information generated on the platform, combined with that which can be obtained from other public and private sources, can add value to this knowledge through data analysis processes. It is also a tourist-oriented marketing platform, promoting multimedia communication. The digital commercialisation of experiences means that destinations have access to extremely valuable information, covering topics such as consumer patterns, the geolocations of these experiences, and when experiences are, or will be, taking place. This information can be viewed through business dashboards, used with artificial intelligence to create virtual assistants or systems that provide recommendations, with machine learning for systems that predict demand based on season or pricing, or with blockchain, applying smart contracts to hiring processes or the charging/payment of commissions. The only way to highlight these technologies is from the perspective of an integrator between supply and demand. It offers marketing, purchase management and enjoyment of experiences through individualised QRs, so that you can identify where the purchases come from. Wando stands as an intermediation system with a completely technological vision of the marketing process of experiences for: Destinations/Tourist Boards: channelling promotional actions to complete the tourist's customer journey (discovery- buy-enjoy). Hotels: integrating the platform on its website to market experiences in the hotel or the nearby area. Experience companies: a platform to centralise the commercial offer of experiences.
• AMADEUS DISCOVER
  Amadeus Discover is a simple and efficient platform that allows tourist destination managers to recommend to travellers and locals the main activities as well as many other lesser-known activities in the area. This tool allows small and large tourist destinations to digitalise the recommendation of activities, and facilitates the digitalisation and distribution of SMEs that offer local activities. With this solution, the managers of tourist destinations will offer a better experience to their guests, at the same time that they increase the reservation of activities for the SMEs at the destination.
• DESTINATION VIDEO, AUDIOVISUAL PRODUCTION
  Allard Producciones produces effective videos, and advises clients on how to choose the most appropriate video, by thoroughly analysing their audiovisual communication needs. The internet is full of videos; the company helps to disseminate a town's professional video using the right tools to get the highest number of visits. With original music, professional speakers, project storage service. They are specialists in: Drone recording. Creation of documentaries. Destination videos (tourism, gastronomy, sports, routes, underwater routes, culture, etc.) New communication formats: Trips with production equipment, nautical material, influencers, restaurants, beaches.
• CO-APS
  CO-APS is a mobile application that helps improve confidence in tourism with regard to the spread of COVID-19 through density management on public transport and in public spaces. The CO-APS platform implements mobile technology to compile anonymous user data, open data on cities and third-party service data to provide relevant information on crowds and density to public transport operators and city authorities. CO-APS is the result of a project co-financed by the European Institute of Innovation & Technology (EIT), an organisation of the European Union, within the Horizon 2020 Programme. Its development involved AIR Institute, the Polytechnic University of Catalonia (UPC), UITP (International Association of Public Transport), Sparsity Technologies, Karditsa, the city of Istanbul, Sofia Development Association, EGTC Efxini Poli – Network of European Cities for Sustainable, and TMB (Transports Metropolitans de Barcelona).
• TERRITORIAL DEVELOPMENT STRATEGIES, SUSTAINABILITY PLANS FOR TOURIST DESTINATIONS
  AEICE, Clúster de Hábitat Eficiente, has extensive experience in projects related to territorial development, heritage, tourism and language, and has a specialised working group made up of more than 30 companies, universities, foundations and technology centres. Regarding natural and cultural heritage as an engine of sustainable development and with the capacity to promote strategies that generate employment and economic activity in specific environments, the cluster considers the possibility of working as a team with local administrations in the preparation, proposal, technical management or promotion of projects around the sustainability plans of tourist destinations. Seeing heritage as its field of excellence, it stresses global the dimension of the habitat sector and its entire value chain, which the cluster helps with revitalisation of collaborative processes and the promotion of innovative projects aimed at ecological and digital transformation and territorial cohesion. One of the most significant examples of its work in this field is Duero Douro, Patrimonio para el Desarrollo, which over the last few years has implemented a multitude of projects to achieve a  tourist destination of excellence around the Duero basin in Spain and Portugal.
• CREATION OF A BRAND FOR A TOURIST DESTINATION
  More than 20 years working in the graphic design and communication sector. AcciónMK renders a wide variety of services focused on adding value to the destination in communication and brand positioning. They offer consulting on the positioning of the brand and corporate identity. They have a global vision of the needs of companies and organisations and, as a result, offer tailored solutions based on experience, proactivity, multifunctionality and versatility. Their objective is to promote a brand identity that conveys the destination's values, connecting it with the tourist; through its own identity, building a promise and a distinctive, relevant and sustainable brand tourism experience over time.
• TOURIST SUSTAINABILITY PLANS IN DESTINATIONS
  The Programme of Tourism Sustainability Plans in Destinations is the Spanish tourism administration's main instrument to help with the sector's transformation. It emanates from the strategic axis of "Collaborative Governance" in the General Guidelines for the Spanish Sustainable Tourism Strategy 2030, in line with the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda. Provision of services to local entities to design and execute the PSTD Tourism Sustainability Plan, taking into account the local needs to improve the competitiveness and sustainability of the tourism model. Technical assistance is provided for the reporting and documentation required for submission to the national calls for Tourism Sustainability Plans in Destinations. Proposal designs. Drafting of supporting report. Development of dynamics of participation for stakeholders.
• COUNTING PEOPLE ON BUSES USING ARTIFICIAL INTELLIGENCE
  Mobility is one of the main concerns of cities striving to become smarter and more sustainable. Traffic congestion, pollution and providing a safe environment from COVID-19 raise serious concerns, especially in large cities. The solution offers: Traveller safety: Real-time search for weapons among travellers with image capture and immediate warning. Detection of vehicles, animals or people using the cameras already installed. Ability to derive insights and value from bus, infrastructure and operations data. It means automatically collecting and transmitting vehicle data, providing the operator with an up- to-date view of the fleet. Social distancing: This solution faces the challenge of collecting insights from the cameras already available throughout the city using artificial intelligence, for more intelligent management and communication between the local government and citizens. Compiling insights through cameras is a challenge that requires the generation of algorithms and the training of specialised artificial intelligence models. In one of their success stories, while respecting anonymity, they monitor the number of people inside the buses to inform of the bus capacity at the next stop. Another use case is to report the detection of groups of people in public places according to legal regulations. As a result of the implementation, the city will have real-time information and predictions of the proposed indicators. The information will be visible through the information display system integrated with other data sources and accessible through open data portals. The ultimate goal of mobility in smart cities is safety and quality of life. These benefits translate into a city with less wasted time and more resources to invest in productive initiatives, both at the municipal and individual citizen levels.
• WEB DEVELOPMENT
  Experts in web development, web design, user experience and usability for large and small companies. Their digital expertise is applied to goals and budgets to create a value proposition that helps destinations to achieve their objectives. Whether it's a website created from scratch, or the commercialisation of an existing website, they have solutions that can be tailored to every need. They have experience with both in-house projects and external projects, and have been running a leading tourism web platform since 2011. The company provides 360º solutions, and is able to cover the entire service flow.
• SMART OCCUPANCY
  The SmartOccupancy solution by Checkpoint provides real- time visibility of occupancy levels permitting the automatic management of capacity levels in an establishment. Thanks to a traffic light installed in the entrance, controlling the queues can be avoided. In addition, it allows employees to be alerted in real time when occupancy approaches maximum capacity, so they can take appropriate action. SmartOccupancy is a simple, customisable solution that combines VisiPlus 3D, an accurate people counter, with the online HALO data platform. Statistical reports in the cloud enable central offices or store managers to: Visualise and analyse the daily/weekly number of customers in each of their establishments. Monitor compliance with established capacity limits. Modify those limits remotely. Colour-coded real-time alerts allow quick and efficient detection when the occupancy limit is being approached or exceeded. SmartOccupancy is a solution recognised by: Healing Solutions Tourism challenge (UNWTO).
• TOURISM CHATBOT
  Chatbot design and development Study of dialogue and natural language processing: Study of the process to be automated and design of the conversation schema. Design of the Natural Language Processing that will govern communications between bot and human. Design of the rules and regulations that define the behaviour of the chatbot. Design of the dialogue semantics and tone of message according to the platform. Bot coaching Learning and improvement of the AI: Recurring analysis of dialogue between bot and human. Study of specific answers. Optimisation and improvement of the system through new rules and vocabulary. Continuous improvement of the customer experience.
• SMART SECURITY IN TOURIST SPACES THROUGH ARTIFICIAL VISION
  Smart security system based on video cameras that incorporate artificial vision algorithms for the automatic detection of incidents, such as entry or exit from an unauthorised area, loitering, abandoned and/or stolen objects, people running, exceeding the maximum permitted capacity, etc. The alerts generated by the smart cameras are sent to a physical control centre, and/or to mobile devices such as smartphones or tablets, which makes the job of security managers easier, and improves response times. The system enables real-time response through voice messages, door opening or lighting management.
• IMPROVEMENT OF ROAD SAFETY IN TOURIST DESTINATIONS THROUGH ARTIFICIAL VISION
  Road safety analysis system in tourist destinations based on video cameras that incorporate artificial vision algorithms for the automatic detection of traffic incidents that may pose a risk to pedestrians and drivers, and the city's infrastructure. All these incidents will be sent as alarms to a physical control centre, and/ or to mobile devices such as smartphones or tablets, which facilitates the work of traffic managers, and improves response times. The data can also be integrated into city platforms or tourism CRM. The system facilitates real-time response through voice messages, activation of light signs, or management of information panels. Automatic violation detection: Driving in the wrong direction. Access to restricted area. U-turn not allowed. Change of direction not allowed. Parking in drop-off area. Jumping a red light. Not respecting a Stop sign. Improvement of road safety: High speed travel. Detection of pedestrians on the road. Detection of cyclists at intersections. Detection of vehicles in pedestrian areas.
• CONTROL OF CAPACITY IN TOURIST SPACES THROUGH ARTIFICIAL VISION
  Smart capacity control system based on video cameras that incorporate artificial vision algorithms to count people who cross a virtual line or who remain in a certain area or zone, either in a building or in an outdoor space. The capacity information generated by the smart cameras is sent to a physical control centre, and/or to mobile devices such as smartphones or tablets, for easier work of facility managers and improved response times. The data can also be integrated into city platforms or tourism CRM. The system facilitates real-time response through voice messages, door opening/closing or management of information panels. Bosch's solution makes it possible to apply a privacy filter at source, i.e. in the camera itself, before the image is sent or stored, thus guaranteeing the compliance with personal data protection legislation. Intended for: Conference and congress centres. Historical and religious buildings. Shopping and leisure centres. Museums, cultural venues. Stations, ports, airports. Other features: Quantification of pedestrian flows. Crowd detection. Occupation of evacuation routes. Detection of people running.
• CORPORATE AND INSTITUTIONAL VIDEOS
  They produce promotional videos for institutions and businesses. They intersperse beautiful images taken with a drone with images taken with a fixed camera to give more agility to the videos. They record in 4K, with the latest equipment and qualified pilots. Videos with music and header. Voiced by professionals. With the images of the promotional video, they create specific short videos for promotion on social media.
• TOURISM GEOPORTAL AND GEOGRAPHIC INFORMATION MANAGEMENT PLATFORM
  GvSIG Online, municipal platform for geographic information management. Tourist geoportals and much more. All the studies show that more than 80% of the information handled by a municipality has a geographical component. The municipal reality is manifested in the territory. Therefore, tools for geographic information management will result in optimised management in any municipality. gvSIG Online is the ideal solution for territory management, a solution that can be applied to practically all the areas of local government: tourism, town planning, environment, etc. The platform makes it possible to easily catalogue, locate and share information through web map viewers (called geoportals), both internally (restricted access information) and with citizens. Thanks to its licence to use it has no limitations, so you can generate as many geoportals as you would like. It is implemented in organisations around the world, from city councils to supranational entities. This solution, technically called Spatial Data Infrastructure (IDE), is also a basic infrastructure for the implementation of a Smart City, and can be integrated with other municipal systems or platforms, such as the file manager. Also, it facilitates compliance with the European Directive INSPIRE and LISIGE, its transposition into Spanish legislation; both pieces of legislation refer to access to public geographic information. The solution includes gvSIG Mapps, an app for geopositioned data collection in the field, which works online and offline, fully integrated with the Spatial Data Infrastructure.
• APP&TOWN MUSEUM
  Accessible communication system that provides information about the objects in an exhibition while guiding the experience. App&Town Museum includes: A content management system (CMS). A web application to manage users and beacons and create itineraries. A mobile application where users receive personalised information about the objects on display, their surroundings and directions. Bluetooth beacons to identify locations and objects.
• DEVELOPMENT OF VIRTUAL IMMERSIVE CONTENT
  Anova IT Consulting works on the conceptualisation, creation and development of 360º videos for virtual glasses and mobile phones, adapting the content to the needs of each customer and each objective. Likewise, it uses video gaming technology to generate the spaces where the immersive content is projected. 360º videos, also known as immersive videos or spherical videos, are video recordings where a view in every direction is recorded at the same time, shot using an omnidirectional camera or a collection of cameras. During playback on normal flat display the viewer has control of the viewing direction like a panorama. VR videos and immersive virtual reality achieve a greater impact on your customers, as this experience allows you to virtually reproduce real-world conditions in different business processes such as training, selling services, predicting consumer behaviour, demonstrations of product manufacturing processes for international fairs, events or congresses.
• AVISA APPLICATION: MOBILE APP FOR CITIZEN PARTICIPATION FOR REPORTING URBAN ISSUES
  Anova IT Consulting has developed Avisa, a mobile app that helps citizens participate in communicating incidents to the town council. Avisa is an app that facilitates citizen participation in reporting issues to the council via their smartphone. It allows them to easily report issues such as broken street lights, potholes or full litter bins. In less than one minute, users can indicate the type of issue and add a photo of the incident, which is logged and geolocated. Avisa automatically locates the incident on the city map, automatically transferring it directly to the corresponding councillors and departments in the town council so it can be resolved. Avisa thereby provides a single channel for reporting issues, which reduces the costs associated with their management. Goals: Foster active citizen participation in improving municipal management. Achieve unified incident management from a single online control panel that can be accessed from any device with the necessary permits, Automate internal incident management processes in the council. Develop a historic record of incidents geolocated and classified according to type and importance, which allows the local council to: Prioritise improvement actions. Conduct periodic analyses on the progress of the number and types of incidents, thus facilitating decision-making.
• AMADEUS DIGITAL ADVERTISING
  Amadeus media is the leading data-based digital advertising platform, with extraordinary experience in programmatic advertising, and in managing campaigns in all its phases (end- to-end solution). Amadeus media helps tourist destinations to successfully reach and convert millions of travellers, and is supported by Amadeus experts, specialists in the online agencies market, airlines, metasearch specialists, and the entire chain of value of the trip. There are different advertising channels through which Amadeus media can impact what we call the ideal traveller, the one that the destination wants to attract: Display campaigns: thanks to the vast network of Premium Publishers and private advertising agreements, they make sure that content is shown only to relevant users, according to the established segmentation criteria. Social media campaigns: campaigns on social media enable segmenting based on sociodemographic criteria. Amadeus Media adds an additional value to these criteria, the intent: the campaign is shown to travellers with the profiles defined by the destination who have searched for a trip in the last 60 days. Video campaigns: channel that is increasingly used for travel inspiration, both in branding campaigns and on social media. Video is an essential component that Amadeus media proposes to destinations. B2B campaigns in travel agencies: thanks to its exclusive agreements, Amadeus can run campaigns in more than 100,000 travel agencies across 195 countries around the world. It is a unique channel to impact one of the most influential channels for travellers when they choose a destination.
• AMADEUS DMI DATA
  Amadeus DMI Data is a constantly evolving group of products and services based on the next generation of Big Data technology and the most detailed global data set available on the market. It is designed with the goal of helping Tourist Offices to access real, updated and detailed information, on which they can base their strategic and tactical decisions for sustained management. The suite of solutions integrates the most relevant Amadeus Travel Intelligence data sets. Thanks to Amadeus' position as a global market leader, these together account for hundreds of millions of annual air transactions: Travel searches performed in Amadeus online agencies. Demand, the travel dates and the duration of the trip sought. Reservations made in Travel Agencies of the main GDS (Amadeus + Saber + Travelport). What reservations have been made, the travel dates and the trip length. Offer of air capacity. The seats that the airlines are going to put on the market in the next 12 months. Traffic to a destination: estimation of travellers between different cities of origin and destination. estimated arrival of travellers in the next 6 months to a destination.
• ACCESSCITY PROJECT
  ACCESSCITY offers diagnosis and analysis of the urban environment from three perspectives: universal accessibility, the feminist perspective and citizen participation. For the technical analysis of the environment, a proprietary technological tool for data digitalisation; current European, state and regional regulations on universal accessibility are taken as criteria. Physical, social and functional aspects of the environment are analysed. This tool can be an excellent way to invest in a high quality tourism that is accessible, and also available to everybody, as it allows the status of the town to be checked to see whether it breaks the accessibility chain in routes to tourist destinations of interest. In addition, ACCESSCITY involves the target groups in its projects. ACCESSCITY offers three types of services: Diagnosis and analysis of areas to extract tourist routes likely to be suitable in the short/medium term, following the recommendations and good practices set forth in the report as a result of the analysis. Diagnosis and analysis of tourist routes already established in order to make them suitable in the short/medium term, following the recommendations and good practices set forth in the report as a result of the analysis. Universal accessibility analysis of any party or event in the urban environment to provide recommendations in order to make it inclusive and safe and adapt it so that it can be enjoyed by all people on equal terms.