Items

• CHEF'S VOICE: A NETWORK OF ACCESSIBLE RESTAURANTS
  Chef's Voice is a web tool that enables the restaurant sector to be digitalised and shared, without forgetting the need for universal accessibility.Through the creation of networks of establishments, the destination can share and promote them in different languages and guarantee visitors a digital, sustainable and safe alternative that is accessible to all.Each establishment has its own QR code or access link, the activity of which is regularly monitored through the creation of statistical reports with usage patterns.Characteristics of the tool:• Geolocation• Available in up to 14 languages• Universal accessibility. Content to read and to listen to• Simple, safe access with no advertising• Allergen information• Easy management from any device• Sales thanks to the orders and deliveries gateway (optional and free)• A range of designs• Easy to share on social networks and other promotional mediaChef's Voice is a tool for fostering universal accessibility and its management, thus promoting the destination's competitiveness.
• PUNTODIS COVID-19 CATALOGUE
  It has become essential for establishments to take measures to adapt to the new reality generated by Covid-19. Puntodis have created an extensive catalogue of high-quality, low- cost solutions which also take into account accessibility for everyone, with or without a disability: universal accessibility.• Chef's Voice: the accessible, hygienic solution to share restaurant menus with customers • Classic arrow floor-marking stickers to indicate direction of travel within establishments • Disinfecting floor mats • Floor marking stickers for accessible routes• Vinyl stickers with a tactile strip • Hanging signs for capacity control • Floor marking stickers for advice on social distancing • Hand sanitiser dispensers • Floor markings with directional tactile arrows • Floor markings for capacity control • Capacity stickers • Footprint floor stickers
• GAMIFIED MOBILE GUIDE
  Experiential mobile digital guide that connects the physical and digital worlds. Mobile digital guides that geolocate Points of Interest (POIs) on a map in 2D and 3D with multimedia information and encourage visitors to move around the destination to complete missions through gamification. The innovation and intelligence of the tourist guides come from a combination of four elements: 1. Geolocation: spatial identification of resources and services at a destination about which multimedia information is provided.2. Gamification: the use of gaming techniques in the territory to motivate visitors and improve their experiences.3. Datification: the use of data generated by visitors, duly grouped and anonymised, to improve their experience and help in the destination's decision making.4. Augmented reality: digital elements are used to improve the information and connect the physical and digital worlds.The value proposition of this solution is based around four aspects:1. Innovation: offering an improved visitor experience through gamification, geolocation and augmented reality, as well as the automated collecting of data. 2. Modular technological platform: through an app builder technology platform that enables the generation of mobile apps and enriches or modifies them, adding and eliminating modules to adapt them to the needs of each destination, including integration with third-party applications.3. Short development time: the platform enables the development of the apps in a very short time, which can range from two to four weeks, resulting in a fast and efficient solution.4. Reduced prices: the "app builder" model, together with training and the ongoing improvement of each app, incorporated into the next one, allows for a very competitive pricing policy, reducing the market price of the product by more than 80%.
• DINAMIC URBAN COMMERCE (DUC)
  DINAMIC URBAN COMMERCE (DUC) provides local and destination managers with a multi-service citizen card to facilitate the provision of hyper-personalised services that improve citizens' and tourists' experiences in their daily lives. They also supply a source of real-time data and relevant analyses to provide information for administration and planning, and for other agents within the urban ecosystem.DUC is a cross-cutting platform that provides city management indicators, covering all sectors and stakeholders, business, services, associations, public administration and public services.• A modular platform as per requirements• Smart CRM with a single behaviour record • Multi-channel digital communication system (apps, websites, etc.)• Dashboards of indicators based on Big Data, consumption and interactions with the destination • Modules on winning loyalty, customising attractions and personalising services • Survey and citizen participation system• Integration with other digital assetsCurrently the most comprehensive tool for interacting with citizens and tourists, and developing indicators that improve and revitalise local economic activity. It covers everything from a system for collecting data on passes, citizen participation, bookings and service sales to the automation of actions based on behaviour.DUC is a robust and profitable cloud-based platform that combines multiple digital tools and advanced functionalities in a single tool. It simplifies complexities and the cost of connecting citizens with the services, information providers and local stakeholders within the city.
• MISTERPLAN DESTINATIONS
  A comprehensive solution for the management and commercialisation of municipalities and tourist destinations, which includes:• A public tourist attraction management system. Online sales, ticketing system and access control. Ideal for museums, visitor centres, events, workshops and more.• System for the incorporation and online offer of private tourism products. This allows the creation of a marketplace where private companies can sell their products online • A marketing system for tour operators and travel agencies to register and purchase tourism products from the city or destination • Software to create and manage city-card packages and solutions with access to a range of tourism products (including online sales)
• MABRIAN TOURISM INTELLIGENCE PLATFORM
  The Mabrian Tourism Intelligence Platform offers information and indicators based on real-time data analysis in a simple, user-friendly way, designed specifically for the management and promotion of tourist destinations. The service is provided under a platform subscription model, which is complemented with an accompaniment and tourism advisory service, as well as a report service.Access to the Mabrian Tourism Intelligence Platform is adapted to the needs of each customer in relation to three factors: number of destinations to analyse, number of markets to be included in the analysis and type of data to include. Moreover, it includes a support service with analysts and tourism consultants to facilitate the use of the information in decision making.
• TOURISM INTELLIGENCE PLATFORM
  The Kido Dynamics tourism intelligence platform provides indicators and useful information about visitors and tourist activities in the destination to guide managers' strategic decisions, assessing their impact in real time and definitively contributing towards the destination becoming a Smart Destination. The Kido Dynamics tourism intelligence platform enables other agents in the sector (hotel companies, restaurant and leisure chains, event organisers, real estate managers, etc.) to obtain the most up-to-date information on the profile of visitors and tourists in the area of interest, compare it with those of competitors and thus detect changes in habits or new market niches that can contribute to the design of a much more attractive offering. Kido Dynamics also commercialises access to these indicators through queries made to a REST API developed for this purpose. The aim is to simplify integration with other Business Intelligence viewfinders and platforms as an additional source of data.Covid-19: The level of mobility is one of the most relevant indicators for the spread of the Covid-19 pandemic. The mobility analysis solutions marketed by Kido Dynamics can help determine the real impact of the pandemic on a municipality, based on the actual residents rather than on data from the National Statistics Institute (INE). This makes it possible to identify which mobility scenarios are having the greatest impact on the spread of the virus, as well as predicting the most accurate measures and monitoring the impact these are having.
• TOURISM CONSULTANCY TO DRAFT AND IMPLEMENT TOURISM SUSTAINABILITY PLANS
  Analysis, development and drafting of tourism sustainability plans for ordinary Secretary of State for Tourism calls for proposals, and extraordinary Next Generation European fund calls for subsidy applications.• Proposal designs• Project integration into the four key areas of the programme: Green Transition, Energy Efficiency, Digital Transition, Competitiveness• Drafting of the explanatory report for the project, adjusted to the principles of the project• Dynamics for participation, government teams, technicians, local entrepreneurs, associations and local residents• Technical assessment and monitoring
• DIGITAL TOURIST OFFICE
  Digitalising the tourist office to interact with the tourist before, during and after their visit:How much does the tourist office spend on printing? Maps, posters, marketing campaigns, etc. And all in different languages. Digitalising all this information has two key objectives:• Saving paper• Gaining a better understanding of tourists' interests.Before:• Conversational websites and chatbots to send the tourist personalised information• Adapt the tourist's experiences during their stay in two key ways: ▪ What interests the visitor? Segmenting tourist attractions by traveller type ▪ How long will they be in the destination? Make it easy for the tourist to access the most important places to visit in line with the length of their stay and mobility in kilometres.During their visit:• Interactive media to avoid queues ▪ Interactive lecterns: installed horizontally or vertically. Easy to install and with no visual impact due to their size - they are usually under 32" high ▪ Interactive digital totems: designed to increase the impact of campaigns with which no one is interacting. These are between 32" and 55" high ▪ Wall-mounted touch screen monitors: these are cheaper than digital totems, but are more limited in terms of installation as the computer, cable and screen must be attached to a wall.• Making a visual impact to prolong stays ▪ LCD video wall screens. The most common are 2 x 2 m and consist of four 46" screens. This is the cheapest option and also allows different content to be shown on each screen. As they are modular, they adapt to any space ▪ LED video walls. These are much higher quality, and are particularly recommended for tourist offices which receive direct sunlight and where screen visibility may be poor due to reflections. They can also cover any surface with 50 x 50 cm panels, with none of the gaps that LCD video walls can have. • The opportunity to download all this information to and monitor it on their smartphone
• PHONE BOX TURNED TOURIST OFFICE
  What can I do with the unused phone boxes in my city?As per the New Law on Communications, Telefónica will stop maintaining the 15,000 phone boxes we all see every day from 1 January 2022.And how can items like these that have become obsolete be useful?For two reasons that are important when taking any public initiative:• Making the most of the work already put into the phone box and the electrical connections it already has The phone box already has an electrical supply and connections to dashboards, saving money, time and effort put into the most tedious part of any outdoor construction that requires an electric current• Making the most of the fact that it already has an internet connection. As phone boxes have copper cables, an ADSL connection can be set upAnd how can the phone box or the space it took up be used?• Convert the phone box into a digital information point for residents and tourists: ▪ Remove the phone and replace it with a 18.5" exterior touch screen to provide 24/7 information, all in just 15 minutes ▪ Use it for municipal event and agenda campaigns in key areas within the municipality ▪ It could even be used for public Wi-Fi and fast mobile charging with USB ports• What information can we include? ▪ Geolocated information  » Cultural heritage, museums, monuments  » Green routes, parks, outdoor activities  » Leisure and shopping. Local gastronomy, craftwork, experiences  » Attractions and events  » Millennial. The most Instagrammable spots, nightlife• Administrative procedures• Tourist routes  » Routes for one, two or three days  » A route around the historic centre  » A route through less well-known places  » A route around local leisure facilities• The opportunity for the tourist to download all this information to view on their smartphone
• RELAY BOX - REMOTE CONTROL VIA LORAWAN NETWORKS
  Relay Box is a LoRaWAN smart load control system.Areas of application: • Control of fountains, showers, engines• Ventilation control (opening and closing of windows, etc.) operated in closed loop with a CO2 meter• Any type of industrial and domestic automation (doors, windows, blinds, lighting control, swimming pools, etc.)It is compatible with LoRaWAN and stands out for the following characteristics:• Wider activation range: the remote panel controls up to 480Vac of switching supply• Two devices for better performance: ▪ Relay Box – ready to be deployed inside the panel or near the load, to avoid electrical hazards Two inputs to be connected to the control unit:  ▪ Two NO relay outputs ▪ Maximum switching voltage of up to 480Vac  ▪ Output protected against overvoltage (inductive loads) ▪ CAT III electrical safety rating  ▪ Designed according to UL, VDE and IEC safety requirements ▪ External control unit: for maximum coverage. Two outputs can be connected to the relay box:   » Start and stop output to control water pumps, electrical motors, etc.  » Activation programme at 15-minute intervals   » Long-life batteries  » NFC interface for commissioning and maintenance
• TRAINING AND WORKSHOPS FOR SMART TOURIST DESTINATION MANAGERS
  The Escuela de Inteligencia Turística (School of Tourism Intelligence) was founded on a philosophy of public-private collaboration across all activities in the tourism sector. For this reason, they have formed alliances with MTA CONNECT, an association that offers design and support services in institutional, business and academic spheres. All the courses have been created with theoretical/ practical examples of real experiences of implementing DTI transformation processes.The training offer is adapted to the real needs of the tourism sector, offering training in new professional profiles, supporting the competitiveness of tourist organisations and destinations.• Course on Smart Destination Management• Course on Standardised Tourism Intelligence Systems• Course on Indicators and Tools for Smart Destinations• Workshop on Smart Destination Standardisation• Workshop on Tourism Intelligence and success stories
• MANAGEMENT PLATFORM FOR PARTICIPATORY PROCESSES IN THE PLANNING OF SMART DESTINATIONS
  InnConsul is a citizen participation platform from which any destination can implement and manage its participatory processes. The design is based on developments on Consul, free software that is built and sustained by improvements introduced by companies and institutions.It enables compliance with various principals of civil governance: participation, transparency, collaboration and citizen empowerment, boosting electronic participation.It is a space for reflection, dialogue and collaboration between interest groups and allows new perspectives on the object of study to be incorporated into projects, while at the same time promoting learning through debate between participants.It can become a project management tool shared by different organisations, companies and institutions with their respective independent processes.The projects are managed with Innovaris acting as administrators, giving permission to other managers to run and monitor the project and participation in it.The platform features different methodological tools for participation: debates, proposals, votes and projects. Through the functions, characteristics and scope of each of these, as well as the design of the participatory strategy, Innovaris implements and manages each participatory process from start to finish.
• VIRTUAL COMPETITIVENESS, INNOVATION AND SUSTAINABILITY TRAINING CENTRE
  Inntraining is an online tourism sector training platform that allows both tourist destinations and private companies to provide training programmes within an intuitive environment.The platform has many different features:• Personalisation: by using the app, a personalised environment in line with the destination's branding can be set up• Official sponsors: there is a section for official sponsors. This provides organisations and professional associations with an extra tool to monetise the available training.• Catalogue of courses and highlighted courses: provides descriptions of the courses available with the option to highlight those being considered. This also allows events and news of interest to the student to be shared.• Teaching staff: descriptions and profiles of the teacher assigned to the course.
• CSV ANALYSIS FOR TOURISM PROJECTS. MATERIALITY AND STAKEHOLDER ANALYSIS
  CSV analysis aims to obtain profiles of local communities and groups of interest that may be affected, or that have direct or indirect interests in the activities and projects a company, organisation or public body may carry out. The risks, needs, expectations and opportunities of different local stakeholders are identified and understood, with the aim of getting to know the relevant aspects on which action can subsequently be taken. The fundamental objective of the Creating Shared Value (CSV) philosophy is to obtain proposals for initiatives that meet local needs, minimise risks and create value for both the company/ organisation/body and the local communities, including them in the local action plan, known as the CSV plan.
• REAL WEB
  If we live life in 3D, why is web browsing still 2D? Ideanto has changed the way of understanding a web page, creating spaces in 360º or in interactive 3D to change the user's browsing experience.In more than six years of development, the company has managed to create the only website in the world with a 360º environment based and managed from WordPress, where users can navigate both in a traditional way (through menus) as well as interact with the elements of the environment (videos, digital signage, PDFs, 360º videos, etc.). Naturally, both the static and dynamic content can be changed easily. All with versions developed specifically for mobile, for that work perfectly on any device.Real Web is perfect for adding value to any space (tourist attractions, hotels, restaurants, golf courses, beach clubs, etc.).
• ECOTOTEM
  Ecototem is a vertical modular structure where various racks are inserted to filter the air in cities or particularly polluted spaces which produce a high level of NOx, SOx, COVs and PPM particulates, and that are exposed to bacteriological threats.The project combines, for the first time, different technologies according to a proprietary design that incorporates several patents and applications. There is no other project on the market with these characteristics for decontaminating cities and offering spaces where the air is free from viruses and bacteria.It can also be equipped with an air quality meter integrated into a web platform, enabling remote management and preventative maintenance. At the same time, it offers statistics on these air quality readings in a very accessible and easy- to-use way, with an information interface that is extremely understandable and can be accessed by technicians and residents on foot through their own devices with Wi-Fi.The system can be interconnected with a wide network of sensors and platforms using highly compatible and interoperable wireless communications technology and protocols.This makes the Ecototem an air quality measurement and information system capable of creating an air quality map, to provide information to citizens and institutions through apps or through the Smart Cities system via Open data.
• GECOR
  GECOR is a technological service designed to facilitate citizen participation and the digitalised management of public space maintenance.Local councils and other administrations gain a two-way communication channel that creates a positive, transparent relationship between citizens and authorities, with a Smart City strategy. It is a service that runs through an app and a website at the same time, linking participation with digitalised, automated incident management.The power of the GECOR solution supports the integration of the organisation's internal processes, and more efficient management.• Both citizens and technicians are able to trace messages sent.• The solution's settings allow these messages to be assigned automatically, internally reassigned, or sent to suppliers.• Both documentation and management are simplified, thus saving time, improving responses and modernising the system.The tool features a range of functions, which include:• Measuring customer and user satisfaction• Controlling and measuring capacity• Segmenting communications• A virtual tourist office (with information and a chat feature)• Services for the elderly (with information and a chat feature)• An app screen with key links to municipal websites where people can fill in paperwork and carry out other proceduresThe GECOR cloud app centralises all the information entered into the system through the different platforms, thus contributing to the digitalisation of all the municipal departments. The platform processes text, images and variables such as location, time, status and cost.Through this solution, managers have access to real-time information and dashboards that allow them to implement strategic planning actions, take steps to deal with unforeseen events and analyse trends based on historic data.
• FS OSINT
  FS OSINT is a series of solutions for obtaining information from open sources. It consists of four applications: 1. FS Crawling. Tracking and extracting information. It offers the ability to obtain information from the Internet with the use of robots capable of simulating human behaviour and/ or mass downloading of information. Tracks and structures all information that may be of interest for later download, in an undetectable and non-intrusive way in the search sources.2. FS Social. It allows real-time monitoring of different open sources, with a four-phase methodology: discover, listen, analyse and report. It helps to discover which terminology, which users and which channels are distributing the information analysed. It provides real-time listening and stores everything that is of interest.3. FS Entities. It enables the extraction and exploitation of the digital footprint that any entity leaves on a social network. It generates a 360º view around the virtual profile based on its activity, relationships and generated content. It uses graph-based processing engines to help the analyst detect non-obvious relationships, weak links and the qualification of the environment.4. FS Suitability. It automates the process of extracting a person's digital fingerprint and calculating the level of risk for an organisation.
• SAFE VISITOR MANAGEMENT
  This solution incorporates digitalisation and monitoring to improve the management of visitor safety, including capacity and crowd management, integrating blockchain as an element for certifying the safety measures implemented by destinations.The electronic system for controlling capacity and crowd levels enables safe visitor management in accordance with the relevant health and safety recommendations, using interactive display panels and informing the staff responsible, to avoid overcrowding or risky situations. The tool also incorporates a specific indicator system for studying the history, behaviour, characteristics and impact of tourism on heritage assets and their management, to be able to subsequently act accordingly. The system can provide the following information:• Measurement and control of visitor capacity and flow, as a whole or by room, in a heritage space in real time, without the need to store data on the platform.• Integration on a digital platform (MHS) for managing and visualising data. With this option, the data will be added and stored on the management platform.The aim of this system is to respond to the need to implement digital solutions so that heritage assets that have a tourism and cultural use can offer greater visitor safety, and therefore be able to generate the necessary user confidence to turn these assets into drivers of social and economic recovery from the effects of the pandemic.The implementation of an appropriate strategy for safe visitor management will serve as a distinctive factor for the destination, enabling improvements to the experience and quality of the visit, through the application of appropriate control tools.
• INTEGRATED CAPACITY MANAGEMENT FOR PRIVATE AND PUBLIC PREMISES
  Using overhead cameras and artificial intelligence software, this solution provides information on the footfall and occupancy of a building. It includes all the necessary elements for its roll out:• Specialised high-precision people-counting cameras with automatic elimination of redundant information• Real-time access by the manager to the data via mobile device (phone/tablet) or PC• Automatic sending of footfall reports by email• Alert on system failures• Electronic network• Installation and start up of equipment• Technical management• For three years: software licenses, remote preventative and corrective maintenance, telephone and remote support and access to data via APIs or daily sending of data via email• Training workshop• The counting devices have a five-year manufacturer's guarantee• Colour-coded visitor capacity information screens and incorporation of advertising where appropriate.• Detection of hot and cold zones• Optimisation of energy consumption• Digitalisation and integration with the alarm system on things like: toilet cleaning, visitor satisfaction, the physical and virtual customer experience, and disinfection, compliance with data protection regulations, as people are not recorded or identified.
• 360 IT SERVICES
  This solution is based on:Consultancy:• IT consultancy: shaping an action plan, designing the deployment of actions and quantifying it economically to integrate it with guarantees in an annual budget• Technical office: if an action plan is already available and support is needed for deployment, this solution helps to carefully choose the technologies that could be of best interest to the project and that meet the actions defined in the time committed• Drafting tenders: if the technical capacity is not available, this solution offers the preparation of tenders to bid Cybersecurity:• Technical auditing: services intended for implementing security audits of a technical nature to analyse and establish the actual level of security• Incident management: information security incident management services, intended to prevent and detect security incident information. Cyber defence• Training and awareness raising: targeted services to provide training regarding information security.• Support and maintenance: services that enable companies to outsource processes, infrastructure and security personnel.• Solution implementation: services geared towards the planning, design and implementation of cybersecurity infrastructure and solutions.• Legal compliance: services that help companies to comply with the legislation in force on matters of technological and information security.IT development: IT development is aimed at providing its customers with an application development area for ad-hoc projects that offers maximum security and data ethics guarantees.Systems: A technical team specialising in different system and communication infrastructure technologies, making it possible to offer different end-to-end solutions.
• TOURISM CONSULTANCY AND TRAINING
  Tourism consultancy servicesThese help the sector reach its targets in a sustainable manner:• Interpreting the trends and changes in the sector• Fostering joint and participatory reflection• Helping to do, instead of saying what to do• Understanding tourist needs, behaviour and next steps• Putting customers at the centre of everything.Tourism sector training servicesIn addition to bespoke training, the workshops and courses aimed at professionals that they deliver include:• Definition of the mission or purpose of a company and/or project• Workshop on creating and marketing experiential tourism products• Innovative destination management• Storytelling for tourism companies• Co-creation in the tourism sector: when customers help design the strategy• Segmentation and buyer personas.
• DINYPARK
  System for counting, tracking and classifying vehicles and information on free parking spaces.Through the use of different technologies (vehicle registration reading, Wi-Fi, Bluetooth, RFID), DinyPARK offers accurate and real time information on the number of vehicles in a particular area, both inside and outside, to be able to optimally manage the use of infrastructures. The data are registered in a cloud-based server and saved for later consultation and for obtaining historical reports.For this, and depending on the particular needs of each customer, different versions of the same product are offered:DINYPARK - CityThe objective is to find a solution to the problem of locating free parking spaces in the city. This is done by centralising the information on free spaces available in the different parking areas (rotation, blue zone and park and ride), and it is shown to the user through information panels in the city and on mobile applications. These apps guide the user directly to the parking space selected.DINYPARK - TrafficIt aims to improve the mobility and efficiency of public transport infrastructure and systems in the city.This data allows measures to be taken to improve traffic and to have statistical information on the use of the roads (time slots, type of vehicles, days of the week).Smart cameras provide access to relevant traffic information (vehicle count and classification, saturation level, automatic detection of incidents on public roads).DINYPARK - TrackingThe aim is to ascertain the most common vehicle routes, their origin (source/destination matrices) and frequency of movement through certain points, control access to restricted spaces and detect violations (inappropriate parking, prohibited manoeuvres).DINYPARK - PRMThis aims to facilitate parking for people with reduced mobility (PRM).
• HIGH-RESOLUTION DIGITAL TOURIST VIEWPOINTS
  This digital tool for destinations allows them to strengthen their tourism potential, providing virtual reality (a 360º tour) in the form of a Digital Tourist Viewpoint using high-resolution 360º photography.This creates a unique virtual scene featuring panoramic views of the location, allowing visitors to spot all sorts of details in the surroundings with a click of the mouse. It includes local tourist attractions with all the multimedia content needed to provide information about points of interest useful for tourists or locals. It provides access to multimedia content, content already generated by the destination, or additional content deemed worthy of interest and to be more widely shared.:• Virtual visits/360º tours (musealisation, interactive digitalised routes, high-resolution natural viewing points and tourist viewpoints)• Digitalised cultural heritage (360º photography and modulated 3D photogrammetry)• Digital supports (kiosk mode)• Physical and smart signalling (QR codes, beacons and kits for tourist offices and INVENTRIP - a tool integrated into tourist platforms)• Aerial photography (drones) and promotional videos. A web app owned by the destination that is shared by tourist offices on digital media, providing information for visitors, and encouraging them to go paperless, on social networks and on the tourism website itself.It provides concise and direct digital communication that meets the visitors' current digital needs. A responsive multi-platform project that can also be shared.From the digital tourism viewpoint, the destination provides users with access to the location's leisure, culture and heritage facilities. The project is an attractive one, with a carefully designed corporate image, which differentiates it from other creations, making it unique for the destination.It makes it easier to attract tourists, and can be applied either by single locations or by inter-municipal/regional associations or communities.Control Data, usage statistics.