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• PRODUCT STS: SMART TOURISM AND PRODUCT SUSTAINABILITY SYSTEM
  Goals and benefits:• Having a Smart Tourist System (STS) focused on a specific tourism product, whose particular importance on a regional scale justifies the need for a specialised STS (wine tourism, culture, nature, MICE, etc.) and which is often not effectively covered by a traditional destination STS• Taking advantage of the layers of tourism knowledge already available at the destination and integrating them with potential third-party sources relating to the specific tourism product• Integrating sustainable tourism indicators for the product within the framework of its triple environmental, economic and socio-cultural focus• Intelligent innovations for different relevant tourism products• Facilitating governance and knowledge transfer actions to the rest of the stakeholders, both public and private, involved in the tourism product's value chain.Content:• Phase 1 (Audit): mapping of information sources and current and potential data sets, focusing on the product under analysis• Phase 2 (Design): tailor-made design of indicators and interactive graphics on a world-leading business intelligence and data visualisation platform• Phase 3 (Implementation): delivery of the interactive dashboard, fully operational and with the first data loaded• Phase 4 (Updating): training of the destination team to successfully and autonomously manage the regular updates of the data sets included in the Product STS (automatic, mixed and/or manual)• Phase V (Transfer): total or partial publication of the Product STS on the destination's official tourism website• Phase 6 (Support): if the destination wishes, an additional permanent Destination STS support service can be provided.
• DESTINATION STS: SMART TOURISM AND SUSTAINABILITY SYSTEM IN DESTINATIONS
  Goals and benefits:• To have a Smart Tourism System (STS) tailored to the specific needs of each destination• To take advantage of the layers of tourism knowledge already available at the destination and integrate it with powerful third-party sources• To integrate a destination's sustainable tourism indicators, with a triple environmental, economic and socio-cultural focus (satisfaction, recommendation, loyalty; perception of the tourist product's sustainability; seasonality and area concentration; market dependence; etc.)• To modernise the current tourism observatories and generate a data culture, both in management organisation and tourism promotion, as well as in the rest of the sector• To facilitate governance and knowledge transfer actions to the rest of the agents, both public and privateContent:• Phase 1 (Audit): mapping of information sources and current and potential data sets from the destination, as well as selection of priority layers to be included in the ad-hoc Destination STS, based on objectives and availability• Phase 2 (Design): design of indicators and interactive graphics on a world-leading business intelligence platform and data visualisation (allowing greater autonomy with regards data providers and greater future scalability of the Destination STS)• Phase 3 (Implementation): delivery of the interactive dashboard, which is fully operational and has the first data loaded• Phase 4 (Updating): training of the destination team to enable them to successfully and autonomously manage the regular updates of the data sets included in the Destination STS (automatic, mixed and/or manual)• Phase 5 (Transfer): total or partial publication of Destination STS on the destination's official tourism website• Phase 6 (Support): if the destination wishes, an additional permanent Destination STS support service can be provided.
• MONITOR FOR PERCEPTIONS OF HEALTH SECURITY AND TRUST IN THE DESTINATION'S TOURISTIC SERVICES
  In the context of post-pandemic tourism management, customer confidence and decisions are conditioned by perception of health security and online opinions (sources: Expedia *, ETC**):• 80% of travellers confirm that measures designed to tackle the pandemic will influence their decisions (*)• 83% of all travellers think it is important that accommodation should provide thorough cleaning and have protocols for regular disinfection (*)• 75% of travellers read reviews before booking accommodation, and opinions, considering "room cleanliness" and the "general state of the hotel" as the most influential (*)• Travel review platforms are the main source of European decision making (**)Goals and benefits:• To help destination managers work together with the private sector to offer a satisfactory and safe tourism experience• Identify areas for improvement with regard to tourists' confidence during the decision, visit and sale phases• Improve the image and reputation of the different tourism services, and in turn the destination as a wholeContent:• Audit on the perception of health and hygiene security in all the destination's resources• Joint action plan with the private market based on project results• Customised monitoring plan according to the results and particular needs of the destinationMethodology:• Analysis of content generated by customers on accommodation, restaurants, museums, beaches, activity companies, natural spaces, etc.on leading tourism platforms• Application of Artificial Intelligence for identifying and analysing attitudes in the mentions related to the perception of safety and Covid-19 (capacity, social distancing, protocols, etc.), plus expert human analysis• Segmentation by product, period, area, source market, etc. thanks to the customised data viewer.
• FASTPRK: OUTDOOR URBAN PARKING GUIDING SYSTEM
  Guided parking in cities is key to reducing traffic and congestion that generates high levels of carbon emissions. This solution equips each space on the public road, or the entrances and exits of a parking area, with wireless U-Spot or U-Flow sensors that detect the presence or passage of vehicles in real time, making it a smart car park.This solution allows space-by-space detection through the installation of wireless sensors, camera detection software and by adding counting sensors to the entrances and exits if the parking area is enclosed. The presence or passage of vehicles is therefore detected in real time, turning it into a smart car park. Benefits: • The drivers are guided via app information panels towards the areas with available parking spaces, thus avoiding traffic while searching for a free space • The use of parking spaces is optimised by providing information on where to find spaces• Users can park more easily, reducing stress and increasing their satisfaction • The good use of parking spaces and the information on the availability of parking makes it easier to move around the centre and reduces chaos, making citizens more likely to travel to the centre The solution includes: • U-Spot space-by-space detection sensors, U-Flow counting sensors or U-Spot Visio camera detection software • Dynamic message signs• Mobile app for citizens to check the availability of spaces in each area in real time • Web and mobile apps for managing the devices and analysing space usage • API for integrating the system with third-party systems
• FASTPRK: GUIDED PARKING SYSTEM FOR TOURIST BUSES (PARK & RIDE)
  This solution guides bus drivers directly to parking areas with free spaces, equipping each parking space with wireless sensors. Benefits: • By guiding drivers directly to free spaces, buses don't need to circulate unnecessarily and this avoids the potential disruptions generated. • The resulting reduction in traffic flow lowers pollution. • The reduction in traffic, disruptions and pollution enhances the well-being of users, citizens and residents. The system includes: • U-Spot wireless space-by-space parking sensors or U-Spot Visio camera detection software, to check free spaces in real time• Dynamic signage panels that are informative, high quality and adapted to urban environments to report how many free spaces are available • Web and mobile apps for managing the devices and analysing space usage• API for integrating the system with any third-party system. How does it work?Drivers head for a free space, guided by the information they can see on the information panel. They park the bus. The U-Spot sensor or U-Spot Visio camera software detects that the vehicle has arrived and sends this information to the data collection platform, which updates the panels with the new number of spaces available. When the bus leaves the process takes place in reverse, and the platform sends the data indicating one more space available. The manager can supervise all the system information via U-Admin platform.
• FASTPRK: GUIDED PARKING SYSTEM FOR PARK & RIDE CAR PARKS
  This solution consists of equipping the entry and exit points of these areas with sensors, turning them into smart car parks which detect the passing of vehicles, or installing space-by- space detection software to transmit real-time information on availability via apps and variable message panels. Benefits:• To provide information on the availability of spaces to help users plan a trip and encourage the use of these parking spaces outside the city• Reduces urban traffic and pollution Reduces the stress of citizens and fosters their well-being.• Reducing chaos in the city centre increases people's wish to go to the centre and therefore increases footfallThe solution includes: • U-Flow counting sensors, U-Spot space-by-space detection sensors or U-Spot Visio camera software• Integration with multi-modal platforms and mobile apps• Dynamic message signs• Web and mobile apps for managing the devices and analysing space usageHow does it work?The driver enters the car park and parks. The sensor detects them passing by or the software detects their presence and sends this information to the data-collecting platform, which recalculates the number of free parking spaces and sends this information to the panels and apps, showing one fewer free space. When the vehicle exits the area, the process takes place in reverse and the platform sends the data indicating one more space available. The manager can supervise all the system information via U-Admin platform.
• FASTPRK: MANAGEMENT OF TIME FOR FREE PARKING ON PUBLIC ROADS
  This solution provides citizens with a parking policy based on free parking, but for a limited time; an attractive option for the public authorities of small and medium-sized cities. It allows alerts to be created automatically for vehicles that have exceeded this time and intervention is only required when there is an infringement. Benefits: • The real-time visualisation of alerts allows the optimisation of control operations • Controlling compliance with the maximum authorised time increases rotation in the area and has a positive impact on the availability of parking spaces • The availability of spaces allows people to reduce the time they spend searching for a space, with a great impact on traffic congestion, pollution and the attractiveness of the city • Citizens benefit from a free and efficient service They have access to real time information on where to find available spaces. The system includes: • U-Spot space-by-space detection sensors • App for users where they can check where to find free parking spaces and report if they are occupying one • Control app managed by the supervisors• U-Admin web platform for managing the system• API for integrating into any third-party systemHow does it work?The user parks in a smart parking space free of charge and for a limited time. The U-Spot sensor detects their arrival and the user sends notification that they are occupying the space. If the user doesn't send this notification or they exceed the permitted free time slot, an automatic alert is generated which reaches the supervisor and it will be treated as a violation. The alert is saved and deactivated once the vehicle leaves the place or the alert is managed by the supervisor. The manager can consult, control and configure all the system activity via U-Admin web platform.
• FASTPRK: MANAGEMENT OF PARKING SPACES RESERVED FOR PEOPLE WITH REDUCED MOBILITY
  Urbiotica's Smart parking control solution for people with reduced mobility (PRM) guides users directly to free spaces and, in turn, remotely alerts the supervisory services of any possible infringements when non-authorised users park in them. Benefits of the solution: • The identification and control of users parked in each space helps to reduce violations in PRM parking spaces • The control of authorised users reduces the fraudulent use of the spaces and offers more parking opportunities to those who really need them • The drivers authorised to use these PRM spaces have real time information on where to find an available parking space, making it easier to move around and providing them with a better experience • The real-time visualisation of alerts enables the optimisation of control and resources assigned to this operation, permitting the prioritisation of areas with more infringements The system includes:• U-Spot M2M parking sensors installed in each parking space • App for authorised users where the available parking spaces are indicated and where they must provide a notification that they have parked in the space • Control app managed by the supervisors• U-Admin web platform for managing the system• API for integration into any third-party systemHow does it work? The user parks in a PRM space and the sensor detects their arrival. The user must provide notification of their arrival in the space upon parking. If the user does not send this notification or they exceed the maximum time limit, an automatic alert will be sent to the supervisor. The alert disappears once the car is moved from the space or if the alert is managed by the supervisor. The manager can configure and monitor all the activity via U-Admin.
• URBIM
  URBIM is a SaaS platform (software as a service) that integrates digital twins based on BIM (building information modelling) with data for optimised management and decision making.The platform was designed to be an integrator, scalable, cloud-based and completely customisable.The integrator concept came from its original design as a unifier of platforms that generate information based on different levels of usability within the different stages of a project. URBIM gathers all the information together within one environment, providing and consuming information that will create the future asset.It is designed to be scalable in two ways. Firstly, its growth in the different levels of usability in different non-sealed modules which will be the platform's verticals. Secondly, it is scalable within the geometric definition of the BIM model itself, as well as in terms of the extension proposed in the project and the information provided in the different modules and connections. All the information is stored in the cloud, and is therefore accessible from different locations, both online and on the app, to improve the consumption of information.Within URBIM, the results of the information analysed can be stratified in a personalised way to meet the needs of each user, which are always different. Dashboards and analyses are set up as per requirements.
• UNBLOCK: THE SMART SIDE OF THE CITY
  A platform specialising in digitalising destinationsunBlock is the first platform to connect the city with businesses and people to develop Smart Destination projects. Users can find all of a city's services, tourist information and business information in just one app, which aims to improve residents' experiences. The platform allows any space to be communicate with local residents in a personalised and effective way. It also understands user interactions, interests and behaviour, and so is able to assist with decision making regarding different spaces, and the governance of Smart Destinations.Smart QR codes on any device and in any locationThrough unBlock smart QR codes, each tourist has a different, personalised experience. Venues and businesses can discover their potential audience, and decide which content they wish to show to each type of profile. The unBlock app is able to distinguish who is scanning it in order to offer them content in line with their interests. In other words, two people will receive different information from the same QR code, based on what they like. Management for spaces and citiesThrough a unique user ID, unBlock provides public and private spaces with services like access and capacity control and notification management to give the managers and visitors in a space or city more powerful management and communication capabilities in real time. Qualified data platformThe integration of different data sources and the steady collection of data via the constant use of the app by tourists in the city results in both in a better user experience for these tourists and highly qualified data that covers interactions, use of services, the target audience's interests and information about tourist flows, enabling the tourist destinations and spaces using unBlock can make better decisions.
• SMART DESTINATION REPUTATION ANALYSIS
  Complete, flexible and customised analysis of opinions on the most important tourism platforms: Tripadvisor, Booking, Airbnb, Google Maps, etc. Global and segmented reputation, sectors, comparison with other towns, semantics, evolution, origin, strategic reports and more. Tyrceo facilitates a comprehensive analysis supported by the most important online reputation indicators. They provide qualitative, quantitative, evaluative and semantic analyses of all the existing opinion websites and platforms on the market. They identify strengths and weaknesses: areas to exploit, and those that need more investment in training and improvements.
• TOURISM CONSULTANCY SERVICES
  The Tmrexperience team's main working areas are as follows:Tourism strategy and planning• Tourist destination sustainability plans• Strategic destination planning• Operational tourism development plans• Tourism development programmes• Circular tourismTourism innovation• Smart destinations: Smart Destination Master Plan• Tourism innovation agendas• Dramatised routes• Multimedia tourismTourism product• Design and development of innovative tourist experiences• Creation and revitalisation of tourist product clubs• Design and development of products: dramatised routes, shopping tourism, meeting tourism in rural destinations, wine/gastronomic tourism, literary routes.Market intelligence• Market studies and tourism demand• Economic impact of tourism on destinations• Creation and management of tourism observatoriesTourist destination management• Development of tourist destination management models• Management of tourism development plans• Implementation of tourism quality systems (SCTE and SICTED)Practical training• Customised training. Theoretical and practical courses, combined with technical assistance and tutoring, aimed at business people, entrepreneurs and destination managers.
• DIGITAL TOURIST CARD
  Telefónica has developed a commercial service to offer its customers a digital tourist card. The aim is to provide tourists with a centralised way to perform a range of actions or requests from their own smartphones, or with a single physical card. Its main objective is to provide a simple, attractive service for tourism management and promotion in cities, grouping and facilitating access to services for visitors and tourists.The solution includes different factors to maximise and facilitate its distribution. The most common formats are app or card. Traceability is possible through the use of blockchain.One of this service's key features is its capability to adapt to or integrate with the systems customers already use.By using this solution, tourists are able to use their card (physical or virtual) for many purposes, for example as a:• Public transport pass• Form of identification• Payment method, with discounts on all services for visitors• Means of access to cultural services (libraries, museums, theatres and more)• Means of access to sports services• Way to promote local business. Clients are therefore able to understand visitors better, and evaluate which services they are using in real time. They are able to personalise these services, and adapt them to tourist demand and preferences, increasing the city's ability to predict future trends.
• SMART BUILDING
  An integrated value proposal for smart buildings.These solutions cover everything from connectivity, energy and operational efficiency, user experience and digitalisation (workstations, capacity, audiovisuals, corporate communications, etc.) to physical security solutions and everything involved in unified platforms, building information modelling (BIM), digital twin and analytics/Big Data.Implementing technological solutions within the context of Smart Buildings enables:• Increased efficiency• Reduced costs• Improved experiences for building residents and visitors• Improved security• Reduced environmental impact: a sustainable, green buildingSmart buildings interact with people, systems and the external elements that surround them. They learn from past experiences and real-time inputs. They adapt to the needs of the people and companies who use them, increasing comfort, efficiency, resilience and security. This type of solution also promotes sustainability as it optimises the use of resources and has a lower environmental impact.
• THINKING CITY PLATFORM
  Telefónica has developed a commercial service to offer its customers a global platform as a central nucleus and integrator of all IoT systems or systems that capture data from multiple tourist destinations, as well as Smart Cities, urban environments, provincial councils, regional governments, etc.Telefónica's solution is based on the Thinking City Platform, which is itself based on the European standard for Smart City platforms: FIWARE. The Thinking City Platform presents an architecture based on layers, in line with the AENOR (Spanish Association for Standardization and Certification) UNE178104:2017 standard. These layers allow the platform's capabilities to be grouped logically to meet interoperability and integration requirements for apps and services. Telefónica's platform complies with the National Security Framework (medium level), meeting all the requirements for software (quality, security, updates, vulnerabilities and risk management, maintenance and operating capacity). Compliance with the ENS (National Security Framework) is conditional both on the infrastructure in place, and on the processes and protocols to access information implemented by each data centre.The Thinking City Platform is a middleware tool that allows data from both IoT and non- IoT sources to be integrated. With this service, clients will be able to exploit information more effectively using executive dashboards and business intelligence, linking information from different sources via Big Data and Open Data. Some of the systems or verticals that can be integrated into the Thinking City Platform are the following:• Sensorisation and efficiency: smart heritage, smart buoy, waste management, smart lighting, etc.• Mobility: smart pedestrian crossings, capacity control, smart parking, etc.• Economy and entrepreneurship: digital tourist cards, urban totem displays, etc.
• RESKILLING PLATFORM AND TRAINING ITINERARY
  Telefónica has SaaS e-learning platforms where customers can manage and run training programmes to develop the skills of their own employees, or workers within the sector. In addition to the standard functions of any LMS (simple administration system, extensive catalogue of activities, tools for collaboration, document repository, extensive reports system, etc.), it features additional functions which aim to improve user experiences and the capabilities of clients' training environments:• Training marketplace• Virtual learning space using VR technology• Chatbot to guide/help users• Secure exam for remote certifications• Skills evaluator• Virtual classroomsTelefónica's proposal includes both the platform and an extensive portfolio of training content focused on upskilling and reskilling, with a high impact on employability. Its catalogue is arranged by subject area: Specialist areas; Digital transformation content; Cross-cutting areas; and Sectoral areas. The courses have been developed by prestigious institutions like universities, business schools and specialists in online training, who also deliver them.All the courses in the catalogue can be offered on a standalone basis, to develop a specific skill, or as part of a set aimed at developing all the necessary skills to fulfil a specific job role.Some themes that apply to the tourism sector are:• Skills, marketing and e-commerce• Optimisation of hotel management• Technologies that support post-Covid sustainability in tourist accommodation• Techniques to win traveller loyalty: marketing and digital transformation• Logistics in the kitchen: procurement• Profitability analysis in hotel establishments
• WASTE MANAGEMENT
  Monitoring the data collected by sensors placed on waste containers and setting up alarms (data analysis about fill levels, temperatures, opening and closing, batteries, fire, spillages, displacement, etc.):• Improved service operation: Optimal collection routes based on fill levels, optimising resources • Lower environmental impact: container overflow detection and optimised collection frequency• Availability of operational information on the service• Savings of 10-15% of collection costs• Route optimisation: 3-15%• Better containers and a constantly updated inventory: 3-18%• Less time spent on planning routes and tasks: 5-15%• Fuel savings and lower CO2 emissions: 5-15%• Savings on maintenance costs: 5-18%• Reduction of non-productive lost time: 30-60%• Increased selective collection: 0-30% Detection and removal of black spots: areas with overflows and poor waste separation: up to 85%.
• TOURISM DATA
  By extracting and anonymising data from the Movistar mobile network and other sources such as Open Data, they obtain behaviour profiles and patterns about the population, information that they can complete and correlate with other data sources to extract differential value.As a result, they provide clients from a wide range of sectors with a better understanding of their customers and users, helping them improve in their decision making and search for new sources of income, as well as increasing their operational efficiency.They provide information about tourists' places of origin, behaviour and numbers, both Spanish and foreign, so that tourist bodies can revitalise their offers and make themselves more attractive to tourists.Benefits:1. Learning about tourists' places of origin and reasons for travel2. Understanding Spanish and foreign tourists' behaviour patterns3. Adapting the services provided to tourist needs4. Optimising regional marketing campaigns to increase uptake.
• PEOPLE AND BICYCLE COUNTER
  This solution allows the transit of bicycles and scooters to be monitored and segmented in real time, as well as that of individuals passing through a certain location or route. This kind of solution consists of the following elements:• Sensors/cameras: the main function is to detect a person or vehicle as it passes by. There is also the option to include sensors that detect magnetic fields, or a camera with video analytics.• Repeaters: communication equipment that transmit the data from platform sensors• Hubs: these transmit the data from sensors to cloud- based servers via 3G/GPRS, Wi-Fi or Ethernet• Platform: this compiles and displays the data collected by the sensors, creating different dashboards and analysis KPIs to better interpret the collected data simply and visually.The main benefits of this solution are:• Identifying hot and cold zones• Assessing spaces based on transit • Identifying repeat visits• Adapting spaces to demand for use.
• EVENTS CALENDAR
  The Smartvel events calendar is an up-to-date agenda with all the events that are happening in any destination at any given moment. From concerts, fairs and local markets to all the sporting events, festivals, plays and lots more besides.Users can look up what's going on in the next week, weekend or month, or they can select their own dates and filter the contents according to their interests and tastes.This tool is totally customisable with the destination brand and can be easily integrated into their digital channels (website, mobile website or app).Smartvel artificial intelligence-based technology is able to gather data from hundreds of sources about all the different events taking place in each destination: musical, cultural and art events; sports events; food festivals; local markets; festivals and more. When all this information has been thoroughly reviewed, categorised, translated and geolocated, it is used for different solutions, such as the calendar of events, to improve user and visitor experiences. What does the service involve?• A complete events calendar for keeping users up-to-date on everything that's going on at a destination• Any destination in any language• The widget includes options whereby users can filter by location, travel dates and interests• Quick and easy implementation It can be up and running on any digital channel in record time.• Easy and intuitive navigation• The system works automatically and the Smartvel team is responsible for checking and validating all the content that is displayed
• SMART DESTINATION PLATFORM (ATHENA)
  SISTEM provides a Smart Destination platform that enables the integration of the different components (networks, systems, apps, devices, sensors, etc.) that a city council, local government or regional government may have, and that may be used in Smart Destination projects.The project model they provide fits with the five Smart Destination strategic key areas: governance, innovation, technology, sustainability and accessibility, as well as the SDGs from the 2030 Agenda. • Technological infrastructure/networks: equipment and network capabilities• Innovation: different, cutting-edge projects Tourism/culture/sport: the sharing and coordination of activities• Local development: projects that create jobs/wealth• Environment: protection of the natural world.Characteristics of SISTEM's Smart Destination Platform:• An open management platform based on the FIWARE standard that complies with the UNE 178104:2017 standard on Smart Cities• Big Data databases + BPM + dashboards + reports that facilitate management and decision making• AI and blockchain tools for data analysis and security• Interoperability that facilitates communication with other platforms• Scalability which allows connections not just with existing components, but also those that may exist in the futureThe Smart Destination platform can also provide solutions relating to:• Environmental analysis systems• Maps showing the mobility of people and vehicles between points of tourist interest with source/destination matrices, journey time, dwell time, etc.• Monitoring and measuring use of public car parks and public transport• Tourist information and signage• Energy efficiency• Solutions for capacity control, crowding in towns, beaches, etc.for safety purposes, control of Covid-19• Communications networks (fibre optic, point-to- multipoint, Wi-Fi, etc.)• Content management
• INVENTRIP
  Global digital tourism platform (web, app and API) developed by Sismotur to manage, disseminate and distribute tourism data, introduced in 75 destinations in Spain and Portugal, that collaborate to share best practices and the joint development of its evolution.To have access to quality data, it is necessary to add the work of each destination manager. To do this, Inventrip has a technology that allows hierarchical data networks to be established with different levels of integration (thematic, administrative, etc.). Inventrip already has 40,000 resources for its level of integration on the Iberian Peninsula. Inventrip allows the main IoT digital connectors (dynamic QR, NFC chips, beacons and Geofencing) to be managed in the cloud to send digital information to tourists' mobiles at all times and based on their location, particularly through smart signage.Inventrip can share the entire destination, a thematic route or a resource, all through URLs. It also features booking engines to sell tourist activities and URLs with high-resolution digital tourism viewpoints and virtual tours. The Inventrip service is also integrated into touch terminals and allows the management, visualisation and downloading of trail KMLs. To promote the interoperability of platforms and the distribution of tourism data, a common language is needed. In tourism this translates into compliance with the UNE 178503 Semantic Standard of Smart Tourism Destinations. Sismotur participated in its drafting and the preparation of the Best Practice manual, as well as in its updating for the management of Covid-19. The Inventrip platform now allows the management of data according to the aforementioned standard and its efficient distribution with the API Inventrip.
• FASTPRK: ON-STREET REGULATED PARKING GUIDANCE
  In most cases, control of paid parking is carried out on street to street basis, and without any prior knowledge of infringements that have been committed. By installing magnetic sensors in the parking spaces, this solution permits real-time remote alerts to be sent of any violation that occurs, either for non-payment or for exceeding the parking time. Benefits: • The real-time visualisation of alerts allows the optimisation of control operations, permitting the prioritisation of areas with more violations • The automated and efficient control of parking on public roads increases rotation in the area and has a positive impact on parking space availability • Citizens see the benefits of complying with the policy applied and technology deployed as they find there are more parking spaces available and are directed to them • The permanent availability of parking spaces allows people to reduce the time they spend searching for a space, with a great impact on traffic congestion, pollution and the attractiveness of the city The system includes: • U-Spot space-to-space detection sensors installed in each parking space • Integration of the system with payment methods to generate real-time alerts • Control app for parking management • U-Admin web platform for managing the system• API for integrating into any third-party system How does it work?The user enters the Smart-parking and parks in a space, which is detected by the U-Spot sensor. The user pays using one of the existing methods and states the number of the space they have occupied. If the user doesn't pay or exceeds the time paid for, an alert is automatically created and sent to the parking supervisor. If the vehicle leaves or if the supervisor manages the alert, the alert is deactivated and is saved. The manager can configure and monitor all the activity via U-Admin.
• FASTPRK: MANAGEMENT OF PARKING SPACES AND AREAS RESERVED FOR LOADING AND UNLOADING OPERATIONS
  Loading and unloading areas play a key role in urban mobility. In most cities, they are the areas where most parking violations occur. The misuse of these places means that lorries and vans have to double park, which has a very negative impact on cities. This solution allows the surveillance services to be remotely alerted to unauthorised use of these parking spaces or to a worker exceeding their time limit, thanks to the Smart Parking. The system includes: • U-Spot sensors installed in each parking space that detect whether a vehicle is present or not • Parktime app, to which authorised users have access and which they can use to check for free parking spaces in their vicinity and to report their use • ParkCtrl app for supervisors, giving them fast and easy control • U-Admin web platform for configuring, monitoring and consulting all the system's activity: parking spaces, usage rules, user accounts, driver fleets and supervisors Urbiotica's monitoring solution for reserved loading and unloading places is to identify the users parked in each place and generate alerts when fraudulent use is detected. It allows for a dramatic reduction in violations and increased rotation of vehicles in the places, with a positive impact on availability. This increased availability is transmitted to authorised users via Parktime, increasing the possibilities and speed in finding a loading and unloading space. In addition, the real time visualisation of alerts allows the optimisation of control and resources assigned to this operation, permitting the prioritisation of areas with more violations. When users feel they are being monitored, they tend to comply with the regulations. It has a clear educational effect that is key to achieving more sustainable mobility.
• FASTPRK: MANAGEMENT OF PARKING SPACES RESERVED FOR CHARGING ELECTRIC VEHICLES
  Electric vehicles play a key role in sustainable mobility as opposed to combustion engines, so it is becoming increasingly common to find parking spaces reserved exclusively for charging electric vehicles. These spaces play a key role for the majority of these users due to the lack of other charging options nearby.This solution enables users to be guided directly to free places and remotely alerts the surveillance services when an infringement occurs and an unauthorised user parks there.Benefits:• The identification and control of users parked in each space helps to reduce violations in these places• The control of authorised users reduces fraudulent use of the spaces and offers more parking opportunities to those who really need them• Authorised users have information on where to find available parking spaces, giving them a better experience when travelling• The real-time visualisation of alerts allows the optimisation of control operations, permitting the prioritisation of areas with more violationsThe system includes:• U-Spot M2M parking sensors installed in each parking space• An app for authorised users through which they must state their use It also provides information on the availability of free spaces.• Control app managed by the supervisors• U-Admin web platform for improving the system• API for integration into any third-party systemHow does it work?The user parks in a space reserved for electric vehicles. The U-Spot M2M sensor detects their arrival. The user confirms that they have parked in a specific space via the app, indicating the space number. If the user does not send this notification or they exceed the maximum time limit, an alert will be sent to the supervisor. When the car is moved from the space or if the session is managed by the supervisor, the alert disappears and the space remains monitored. The manager can configure and monitor all the activity via U-Admin.